Aglaialy
April 6, 2025
This is the resort hotel with the best service awareness I have ever stayed in. All the service staff are polite and will take the initiative to say hello. Especially the housekeeper Liu Jingjing, who is very enthusiastic and thoughtful, responds quickly, and sends an eye protection lamp to the room when she sees the children studying.
The room service is also very fast, and the waiter runs back and forth.
Although there are not many hot springs in the hotel, the scenery is great, especially the infinity pool on the top of the mountain has a superb view. The activities are also rich, such as feeding alpacas, riding horses, etc. The key is that it is clean and hygienic, making people think they are back in New Zealand.
I booked a mountain villa, but in fact, this room type is on the mountain. The lawn view is basically at the foot of the mountain. In addition, the foot of the mountain is close to the lobby of the main building, and the outdoor sound insulation is relatively poor, not very quiet. Maybe another villa room type is more cost-effective. Apart from this, the room facilities and hygiene are nothing to say.
It is a good place for a family vacation, especially during holidays to avoid crowds.
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