Best Hotels near Plaza Patio San José, Los Cabos

We were welcomed by the bellboys at the front entrance. Upon arrival, it was an easy 10 minutes to check-in, and were in our room and off to the pool within 30 minutes. The pool was nice and nothing to do with the hotel, but the pool was hot due to the weather being almost 90 degrees and sunny. The service at the pool was great, the workers have such a great attitude and are always willing to help. There is a 2nd pool overlooking the marina with spectacular views of the mountains, water, and yachts along the marina walkway. It is located within 5 minutes of downtown with tons of restaurants, shops, and music from all the nightclubs, as well as live music at some of the outdoor venues. It's very busy on the weekends and less crowded during the week. The hotel offers an all-inclusive package, however, we did not purchase it, but did have breakfast the last day and it was $20.00 USD per person. Overall, a great hotel, and we can't wait to go back !

The hotel is small in size. There are very few choices in the restaurant bar. There is a coffee snack bar and there is no activity. Overall, it is acceptable for people who like to lie down and enjoy a quiet holiday. The hotel lobby is beautiful. The pool is divided into several infinity pools. The photo is beautiful. The room is very clean. The staff is very hot. Generally speaking, the price is average.

Rooms were ok for the price. No sewer smell for us. Shower drain was slow though. Food was the best, authentic Mexican, I couldn't eat enough. Food selection was minimal, but it was really great tasting. Pool bartenders were slow, but sped up if you leave a few bucks for tip. Check in was mostly quick. However once you are checked in you are ushered over to the time share people. Just say NO. We even had the infamous Jorge take our baggage, no problems with him, he was polite, knowledgeable and quick. The only major complaint about this place was the trash wifi. The wifi DOES NOT have a MESH system. So as you move throughout the resort you have to connect to a new hotspot. Infuriating, on top of that they use some home grown crap sign in system, so your device cannot ever remember the username and password. So every time you sign in (even if you signed in previously) you have to re-enter the wifi credentials. I've had way better wifi at cheap hotels in the mountains of costa rica in the middle of no where. It's 2022 there is absolutely no excuse for this.

I don’t normally write reviews but I just needed to put my experience out there. I wish someone had been honest about the little things in their reviews. First I’d like to say that I don’t think my issues with our stay reflect the staff so much as the property. Everyone is extremely helpful and friendly and wants to make your stay as nice as possible. But I wouldn’t say they stand out as a whole compared to other properties/resorts staff. The property visually is stunning and it’s like it’s own little village with little alleys and pathways. It’s built into the mountain and they utilized the natural surroundings and rock structures in a way we don’t see much in the states. The lighting and other details like the heart trees are beautiful. But beauty doesn’t lead to functionality. Our room was absolutely gorgeous but not easy to move around in. The open air concept in the bathroom is beautiful but I just don’t enjoy taking open air showers. Most properties have a big airy bathroom but the shower has a glass surround that you can choose whether you want some cool air with your shower or not. Ok fine, not a deal breaker. Let’s move on. The bathroom door(s) is floor to ceiling barn door style double door. They bolts slide from one side and to shut the door you have to slide the outside panel past the sink, countertop, which makes it awkward if you just need to pop out to get some thing. Again, not a dealbreaker. Moving on. The view from our room was very unique with a dead palm tree right in the middle. It was still a gorgeous view but we’re at the Waldorf Astoria right??? After staying at a different location for four nights prior to our three day stay at WA, I felt great and well rested. Then we came over to the Waldorf…. Between the mosquitos in our room biting me and the mattress, I did not sleep well. The sitting area in our room made the space super cramped and it was difficult to move around. And the only place to lounge in the room is on the bed. Outside by the plunge pool there is no lounger either which I found disappointing. So the only place we can lounge is the shared pool areas and a few spots on the beach. So the biggest issue I had with our room is how “thin” the walls sound. The people above us kept dragging chairs around and it sounded like they were doing that in our room. People walking by outside when our doors were all shut sounded like they were in our room. Our room was along the route to el Farallon so we heard everyone and their loud conversations going to and from the restaurant. All those things together made it a deal breaker for me. The rest of my issues are just added in for extra flavor and some weren’t exactly the WA’s fault. We ended up being seated next to a family with a crying baby for way too many meals, trying to eat outside in the daytime meant covering your food between bites bc the flies were so bad, and don’t think you’ll get to use the one hot tub they have. It’s TINY. And it’s located in the f

Alan at the pool bar was amazing. Great smile and energy and attitude. The most redeeming quality about this place. The rooms are clean and the restaurant has a nice vibe, as well as the beach club. Do not eat anything from the room’s mini bar. I was sick one day and thought maybe I needed to eat something so I could take some medication. But, what was u able to eat it because it was so stale. And they charged us more than $5 for a tiny pack of stale chips. What was the most disappointing to us was the poor communication by both the check-in staff (who told us that they were also the manager, Marta) and the restaurant staff. When Marta checked us in, she told us that the breakfast was included and to just go to the restaurant. She clearly said that the restaurant would give us what would look like a bill and not to worry- that it would not be charged to our room but only for their records. I even went back downstairs after unpacking and asked a second staff member who confirmed what Marta had said. However, on the second day, after we ate breakfast a second time, my partner thought it prudent to ask again and was told that the only free breakfast was free was the “American breakfast” and that we were being charged about $60 for our breakfast each day! When I went to talk with the manager about it, she told me that she had said it was the American breakfast, but she did not. Neither me or my partner hears it. And the second staff member did not say that. And my reservation simply says “free breakfast included.” Nothing more specific than that. And the restaurant staff never said anything to us to clarify. Marta also said that they sent me an SMS text to explain this , but I never received any message from the hotel about this. As we told her this, Marta then tried to tell us that my reservation does not come with feee breakfast at all. Funny that she remembered telling me about my free breakfast 30 seconds earlier. So, I then had to pull out my reservation confirmation to show her clearly that it did come with the breakfast. Not only was I met with a very poor attitude, there was no attempt done to fix the problem and no apology.

Beautiful hotel in the town of San Jose de Los Cabos. My husband, son and I had a two room suite. It was beautifully appointed with a nice kitchen with brand new appliances. There was a great Murphy bed for my son in his room and our room had a king size bed and kitchenette. The Murphy bed is much more comfortable than a sofa bed and easy to set up. My son had his own bathroom. My husband and I had a slightly larger bathroom with two sinks. Our rooms had connecting doors. The roof top pool was gorgeous and the views of the nearby mountains was superb. I had the pool to myself most of an afternoon. The hotel is very new so the furnishings and decor are wonderful and modern. It was a short walk to the galleries and restaurants. Highly recommend this hotel. The staff was lovely and very responsive to our needs.

The room is very large and comfortable. The pool is very nice. The hotel restaurant is also cheaper than the surrounding restaurants and recommended. Overall the hotel is new and wonderful, but the lady at the front desk is very impressed with the prepaid payment at the time of check-in and the explanation of what is an open voucher that can be used in the hotel is insufficient It was incompetent. The staff other than her were friendly and nice.