Residence Zum Löwen

We drove around Europe for more than a month, and this was the worst hotel. When we found the hotel under the guidance of the navigation, (Figure 1), the receptionist (female) had a very bad attitude and told us arrogantly that the hotel room was not here, but in a corner a few streets away. The receptionist gave us a map that looked like a ghost painting, and pointed to the door with a pen, and asked us to find it ourselves. At that time, there were several staff members chatting in the room, but no one guided us. This made us run a long way with our luggage, and we couldn't find it at all. We had to go back to the hotel reception desk, and at our strong request, she asked a staff member to take us to find the room. The environment here is very dirty and messy, with a row of garbage bins and public toilets blocking the door, (Figure 2, Figure 3, Figure 4) When we got to the room, we found that the equipment was extremely simple, and the curtains were very thin and transparent. (Figure 5) In addition, our car couldn't find their designated parking space, and we turned around and around without anyone to guide us, which made us very embarrassed. We deeply felt that we encountered traps everywhere in this hotel. Strongly appeal: This hotel must not be booked, the service is extremely poor and it is not trustworthy.

I was upgraded to a room with no shared bathroom, which was a great honor! It is true that the front desk and the house are not in the same building, but fortunately there is a waiter to lead the way, and it is not far away. It is very close to the attractions, and there is a supermarket downstairs, which is very convenient.

The room is big enough. The cleanliness is good. The location is good, near the lion statue. It is very convenient for shopping, eating and sightseeing. But there is a smell of cigarettes in the building.

The hotel is in a residential building with no signboard. After looking for it for a long time, I finally found out it was there when I saw the waiter. It is quite far from the check-in station. I will not book again😞

The hotel has two buildings, and we were arranged to stay in the other building. It was a holiday that day, and it happened to rain. There were only two people working at the front desk, and they couldn't leave. They just told us how to get to the other building. It took some time to find a place to stay.

Very good environment. Very satisfied with living in the city.