Top rated hotels in Madrid

Santo Mauro, a Luxury Collection Hotel, Madrid
4.6/534 Reviews
Can be an extra bed, we are 8 years old and there is no extra bed fee. But this time the hygiene is not good. On the day of the check-in, the bathtub in the room was all sand and stone. It was not cleaned. Waiting for the waiter to open the night bed, I asked for cleaning. In the evening, I went to the small garden to rest, and I ordered a glass of champagne. The waiter actually used a glass of water-filled glass (estimated to be washed and not dried) and poured champagne directly to me, hehe! The next day, the children will sleep more than 7 o'clock in the afternoon. As a result, the children's bed and the quilt are inexplicably wet. Later I went to the front desk and asked them to make better bedding. Very hurt. In such a good location, the rest of the hotel is very good, it is a sanitary situation, it is unacceptable.
InterContinental Madrid, an IHG Hotel
4.4/554 Reviews
We stayed 4 nights before Christmas. The hotel was quite nice and very festive! Very much enjoyed the large area around and up to the hotel bar on the ground level. Nice place to relax, and also have a drink. We did not eat at the hotel however. The staff was also quite pleasant and we got a quiet room higher up facing the interior courtyard. The room was well kept, perfect size, and well furnished. The concierge helped us find things to do, and we learned how to get to the nearby metro stations to head downtown. The surrounding neighborhood is very nice, quiet, and with a number of very small boutique restaurants. Another added bonus was that the famous Sorolla Museum (His House) is just a few blocks away. We would return here.
Hyatt Regency Hesperia Madrid
4.4/573 Reviews
Beautiful hotel, great food, good location Excellent service. The room are very clean with one of the most comfortable bad. The TV has a casting option which is a great benefit. The staff is very friendly and helpful. They prepare a breakfast picnic box upon request.
Relais & Châteaux Hotel Orfila
4.6/541 Reviews
We just stayed at this beautiful hotel. It exceeded expectations in every way. The staff went above and beyond to make our stay comfortable and helped with dinner reservations. The breakfast was delicious. The decor beautiful and welcoming. The location is quite convenient and we could walk almost anywhere. Thank you for a great first trip to Madrid.

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