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"Really rubbish, refunding the deposit nm can drag on for more than a week. Take the deposit in one second. It doesn't take a week to transfer money from within the country. Will never choose this hotel again"

"The hotel is only recommended. Very nice and helpful staff, great location, clean rooms (mostly the beds are very comfortable) and the adjacent park invites to stay. Not un mentioned should be the great roof terrace with excellent views of Madrid. We are very happy to come back."

"Hotel location is very good, just opposite the Prado Museum, walking to the three major museums, can also go to the Puerta del Sol, there is a cafe downstairs, the price is not expensive, the reception staff is very warm, too early to store the luggage, go out to stroll after 3 pm The room is not very big. The terrace is very narrow. You can barely stand alone. You don’t have to choose a room with a terrace. There are dental appliances in the room. Disposable slippers and electric kettle are good. The twin room here is next to the two beds. It is not big but the face of the different hotel in China. Very artistic, soundproofing is very good, although the street is not noisy at night I left the room in the middle and went to Barcelona to take the luggage. It was very convenient to store it. When I came back, the front desk helped to call a taxi. The overall feeling of service was good."

"The breakfast in the hotel is good and the service is good. I just don't know if it's a single room. There is no coffee pot and I cannot heat it."

"The location is good as it’s very central. The room was a bit small but it was on discount and the facilities were alright. We had a bathtub and had no problem going around Madrid. It’s not a bad choice but depending on the room your views could be better as our view was facing the building and there wasn’t much to see. Either ways it’s not a resort so I think the experience was good"

"Great location, fast wi-fi, comfortable bed. Laundry room was a really nice bonus. As for the downsides... On the first day people kept entering my room with their keycards, and not all of them were hotel workers, which was creepy. One night some neighbours were having sex. Good for them, not so good for my sleep — so the soundproofing could be better. And I also got allergic to the shower gel which never happened before. So it really was a 50/50 experience"

"Very convenient and nice hotel. The free shuttle from and to the airport made it very easy. The room was spacious, clean, and comfortable. Food is delicious. We ordered room service and had their breakfast buffet as well and everything was great. Will be back."

"Note: ❶ No free drinking water. Drinking water in the refrigerator costs 3 Euros. Buy it in advance at the nearby Carrefour 24-hour supermarket for 1 Euro ❷ No slippers are provided ❸ The air conditioner is old and the heating is slow Service: Can communicate in English and is quite enthusiastic Facilities: Basically complete and relatively old Hygiene: There are residual stains on the table and the cleaning is not thorough Environment: Nearby 24-hour Carrefour"

"The overall style of the hotel is good, and the location is excellent, just near Plaza de España. The room is a little small. But for girls, the shower water is too small, and it is troublesome to wash your hair. The basin is also very inhumane, and the faucet is on the side, so it is inconvenient to wash your hands, face, and things, and the water will be everywhere. There are not many varieties of breakfast, but the common varieties are available. The room type I booked can go to The Level Lounge from 13:00 to 21:00 every afternoon, with free snacks, desserts, ice cream and drinks."

"The newly opened hotel is right at the back door of Plaza Mayor. The location is super good, just seven minutes walk to the palace, and about five minutes from the Ingles department store. It takes only five or six minutes to reach the subway station. The hotel is very clean and the courtyard is beautiful. The daily breakfast is a cold meal. The room was small, but the victory was quiet. recommend! Very good value for money. Looks like I was the first person to write a review."