4-Star Hotels in Madrid

Review of Casa Faraona Luxury Residences, Madrid I recently had the pleasure of staying at Casa Faraona Luxury Residences in Madrid, and I cannot recommend it highly enough. From the moment we arrived, we were enveloped in an atmosphere of elegance and comfort that truly set the tone for our stay. Incredible Room Experience The room we stayed in was nothing short of spectacular. Every detail was meticulously crafted, exhibiting a perfect blend of luxury and comfort. The bed was heavenly, adorned with silky sheets that made it feel like a dream. It was the perfect retreat after a day of exploring the vibrant city. Exceptional Service The service at Casa Faraona was outstanding. The staff were genuinely welcoming, attentive, and eager to ensure our stay was perfect. They went above and beyond to cater to our needs, making us feel like valued guests every step of the way. Delicious Breakfast and Free Cocktails One of the highlights of our stay was the breakfast. Each morning, we were treated to a delightful spread that catered to every taste, from fresh pastries to hearty options. Additionally, the complimentary cocktails were a lovely touch, allowing us to unwind and enjoy the ambiance of the residence. Prime Location The location of Casa Faraona Luxury Residences couldn’t be better. Nestled in the heart of Madrid, it provided easy access to some of the city’s top attractions, dining, and shopping. We loved being able to explore the vibrant streets and return to our luxurious oasis at the end of the day. In conclusion, Casa Faraona Luxury Residences exceeded all our expectations. With its stunning rooms, impeccable service, delicious breakfast, complimentary cocktails, and prime location, it offers an unforgettable experience. I can’t wait to return and make more wonderful memories in this beautiful hotel!

Our 4-day stay at Casa de las Artes, part of the Melia Collection, was truly unforgettable from the moment we arrived. It’s the perfect way to start a trip exploring Spain. The location is incredibly convenient, situated right near Atocha Station, making it easy to access and explore the city. Upon arrival, we were warmly greeted by the friendly staff, whose welcoming attitude immediately made us feel at home. Our room was spacious, beautifully designed, impeccably clean, and incredibly comfortable – a perfect retreat after busy days of sightseeing. The hotel exudes an artistic vibe, with stunning art pieces displayed throughout the property, adding to its charm. The common areas are equally impressive, especially the library, which looks absolutely magnificent and is a wonderful space to relax or read. The hotel’s facilities were plentiful and well-maintained, enhancing our stay. Breakfast was a highlight for us; the wide variety of delicious options satisfied both our appetites and our tastes. It’s definitely a must-try during your stay. Getting around Madrid from the hotel is incredibly easy—you can take the subway right outside, hop on a bus, or enjoy a scenic walk to various attractions. If I return to Madrid, Casa de las Artes will undoubtedly be my first choice for accommodation. Highly recommend for anyone looking for a boutique hotel with excellent amenities, friendly service, and a central location.

The hotel is located right next to Retiro Park, on the edge of Madrid's central business district. It takes over half an hour by subway to get to the Royal Palace or the Prado Museum area, or about 15 minutes by taxi. The nearest metro station is a very close 3-minute walk away. The hotel's cleanliness was decent, but it's clear the facilities are quite old. I booked a room without breakfast, but for some reason, breakfast was complimentary, which was a nice surprise. The variety wasn't extensive, but the taste was acceptable. You could also order from a menu.

This was the best hotel of our entire Western Europe trip, offering great value for money. The room was spacious. Breakfast was incredibly rich and even included freshly squeezed orange juice, which costs over two euros for a small bottle at the M supermarket. There were many business guests, and there's a gym. It's a 10-minute walk to the metro station. The city center is about ten stops away by metro. The service was excellent; every time I went out to a bar, they'd refill my ice water for free. The cheapest 10-ride metro ticket was enough for my needs.

Great location, very close to Goya station. Most of Madrid's main attractions are just a few stops away. We booked a family room, which was spacious and well-equipped. One day we had the 'do not disturb' sign on the door, so no room cleaning was done. In the evening, a staff member brought extra towels and toilet paper. The drinks and snacks in the mini-bar were complimentary. Overall, we were very satisfied!

Everything is perfect except the hotel location which is a little far from the nearest metro station and of course, away from the main shopping district and attractions. However, the comfort of the room more than made up for it. The shower head pressure was strong, the sheets were clean and crisp, and the a/c and heater worked fine. The housekeeping service was pretty stellar as well, and we even got a can of olive oil as a welcome gift as well as a bagel as part of the Three Kings’ celebration. If you are looking at doing your laundry, note that the nearest laundromat is abt a 7mins walk away (300m). Bring your bedroom slippers too as the hotel doesn’t provide any. Overall, we had a great stay at Hard Rock Madrid and will recommend all who are looking for a lux stay at a reasonable cost.

We came to the apartment at 3pm (check in time) and found out that a cleaner was still in the mid-way of cleaning. We talked to reception who immediately sent one more cleaner to help and said the apartment would he ready in 10 mins. We got into the apartment like 20 mins later and felt like that the floor might not have been mopped. I stayed there for 5 nights and found that the sole of my slippers were blackened, which always left dirty slipper print in washroom after shower. We had stayed in a 2 bedrooms 2 washrooms apartment. The furnishing however was very strange. While the master bedroom was equipped with 2 single beds placed together, the other small bedroom with only sliding door was with a double bed! My friend stayed in a 2 bedrooms 1 washroom apartment got a much better configuration which is a normal double bedroom and a twin room (as advised in website). Besides, the living room was a bit dark. On the whole, the stay was still fairly satisfactory. Reception staff was polite, helpful and efficient. Provision of basic cooking essentials including oil was good. Stuff in cleaning kit and toilet paper however was inadequate for a long stay. We needed to go to reception (opens only 0900-1700) to get additional supplies. Wish the cleaner would stock the place according to stay duration of the guests. The apartment is situated in a very convenient location. 5 mins to Metro Palos de la Frontera, 10 mins to Atocha train station, 2 mins to Carrefour Express, 7 mins to Lidl supermarket. There is also another big supermarket Dia nearby. Above all, the building provides free luggage storage facilities in 3,4 & 5 floors. You need €1 to operate the locker but you can it back when returning the key. That’s real convenient.

The apartment was hugely overpriced. The location is nowhere near the plush area of Retiro as suggested by the apartment description. The apartments are tiny with no natural light. They are very dark and depressing. The water takes a long long time to heat up. There has been money wasted on fancy bathroom sinks and wooden floors when comfort should be the number one priority. The beds are really terrible and really hard. I developed back and shoulder pain within a few hours of trying to sleep on the bed. The human spine is S shaped and if you lie on a decent bed your shoulder and hip should sink into the mattress. This offers vital comfort and support. The pillows are really cheap and uncomfortable and in the two upstairs apartments you can hear the people in the next room loud and clear. The equipment in the kitchen is very restricted. Not enough knives and forks and the cutlery provided is not suitable. Steak knives all two of them to spread butter!!! Nothing to cut loaves or other food stuffs. Half a tea towel and no kitchen towel which is not practical to buy for a 1-3 night stay. Two toilet rolls, not enough for a 3 person stay. Considering the extortionate price charged for the tiny so called Junior Suite, the owner should have provided more comfort and facilities and the beds are truly terrible and lack of sound proofing being able to hear my neighbours farting was pretty awkward. However, the lady on Reception Mayumi was absolutely wonderful. Nothing was too much trouble for her. She was kind and considerate and a real asset to the company. The male members of staff were not remotely helpful whoever they were. Not a place I would recommend and certainly not at that price with beds that feel like you are sleeping on the floor with a sheet and pillow!

Pro: The room itself was good. Clean and comfortable. Cons: I also need to mention that i was travelling with medicine that needs to be in certain temperature. When i arrived, i asked them to put my ice gel in freezer. I mention this 3 times. Its supposed to be in freezer, not refrigerator. They still put my ice gel in refrigerator so the ice gel is not frozen when i need it. It seems nothing for you, but for someone who needs the medicine it is actually very important. Another incident: i go down to receptions for tooth brush, receptions said they will send it to my room. I waited and nobody came. Then i called, the receptions told me to go to receptions again to pick the tooth brush because he found noone can send to the room. Then why didn’t he just gave it when i go to receptions the first time. There is nothing wrong with your hotel but please train your receptions better.

Excellent hotel in a great location. It's not far from Retiro Park and several metro stations. The room was spacious and cozy, with everything you need for a comfortable stay. The breakfast was also excellent, with a good selection of food. The hotel staff were extremely polite and friendly and helped with any questions that arose. I definitely recommend it!