The Palace, a Luxury Collection Hotel, Madrid
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Madrid

The Palace, a Luxury Collection Hotel, Madrid

No.9 of Luxury Hotels in Madrid
Plaza de las Cortes, 7, Madrid, Community Of Madrid 28014, Spain
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Facing the majestic Neoclassical Neptuno Fountain, The Palace, a Luxury Collection Hotel, Madrid, is ideally located in the heart of the capital, in UNESCO World Heritage site accredited as The Landscape of Light, an area of outstanding universal value, shaped by historic, cultural and natural importance. A short distance from the main museums of the city, the hotel is immersed in bohemian Barrio de las Letras neighborhood, which has long been associated with a rich literary and artistic tradition. The Palace is also steps from the Golden Mile shopping area and the high-end retail at Galeria Canalejas, an international icon in luxury shopping. More than a century old, this landmark property has been meticulously restored, elevating its façade to its original 1912 splendor, giving it a distinctive operatic quality, the eclectic polychromic Parisian Belle Époque modernism and architecture. The Palace offers 470 comfortable and handsomely furnished guestrooms and suites. Each room celebrates its legacy, while fully embracing the current mindset of the 21st century. Featured amenities include a business center, limo/town car transfer service and express check-out. Limited parking is available onsite. The hotel is also a cosmopolitan social hub where gourmands can savor cuisine and drinks in a select choice of dining destinations. The gastronomic La Cúpula Restaurant, with its splendid custom-built oval bar and the new 27 Club, pamper the guests with a unique environment as well as a complete buffet breakfast, and exceptional dining, light bites, afternoon tea, premium drinks and tempting cocktails as well as in room dining. Finally, the guest can take advantage of recreational amenities such as a 24-hour fitness center. This hotel also features complimentary WIFI access, beauty and massages treatment cabin and concierge services.Show More
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hotel overview picture
Highlights
Ideal location
Pets welcome
Lots to do
Amenities
Sauna
Spa
Massage Room
Fitness Room
Private parking
Car Rental
Bar
Restaurant
All Amenities
Property Description
Facing the majestic Neoclassical Neptuno Fountain, The Palace, a Luxury Collection Hotel, Madrid, is ideally located in the heart of the capital, in UNESCO World Heritage site accredited as The Landscape of Light, an area of outstanding universal value, shaped by historic, cultural and natural importance. A short distance from the main museums of the city, the hotel is immersed in bohemian Barrio de las Letras neighborhood, which has long been associated with a rich literary and artistic tradition. The Palace is also steps from the Golden Mile shopping area and the high-end retail at Galeria Canalejas, an international icon in luxury shopping. More than a century old, this landmark property has been meticulously restored, elevating its façade to its original 1912 splendor, giving it a distinctive operatic quality, the eclectic polychromic Parisian Belle Époque modernism and architecture. The Palace offers 470 comfortable and handsomely furnished guestrooms and suites. Each room celebrates its legacy, while fully embracing the current mindset of the 21st century. Featured amenities include a business center, limo/town car transfer service and express check-out. Limited parking is available onsite. The hotel is also a cosmopolitan social hub where gourmands can savor cuisine and drinks in a select choice of dining destinations. The gastronomic La Cúpula Restaurant, with its splendid custom-built oval bar and the new 27 Club, pamper the guests with a unique environment as well as a complete buffet breakfast, and exceptional dining, light bites, afternoon tea, premium drinks and tempting cocktails as well as in room dining. Finally, the guest can take advantage of recreational amenities such as a 24-hour fitness center. This hotel also features complimentary WIFI access, beauty and massages treatment cabin and concierge services.
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4.5/5
Great
The most satisfying family in the entire trip, they really pay attention to details~
All 136 Reviews
Surroundings
Metro: Sevilla
(530m)
Metro: Antón Martín
(560m)
Airport: Madrid Barajas Airport
(15.5 km)
Train: Madrid Atocha Railway Station
(1.4 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Grand Premium View King Room, Neptuno Fountain View
7

Grand Premium View King Room, Neptuno Fountain View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Premium Twin Room, Street View
5

Premium Twin Room, Street View

2 Single bed
32m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Neptuno Suite

Neptuno Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Grand Premium Twin Room, Street View
7

Grand Premium Twin Room, Street View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Twin Room
6

Deluxe Twin Room

2 Single bed
35m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Palace Room - Twin

Palace Room - Twin

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Tea Bag
Room Details
Check Availability
Premium View Twin Room, Neptuno Fountain View
5

Premium View Twin Room, Neptuno Fountain View

2 Single bed
37m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Cortes Suite

Cortes Suite

1 Queen bed
70m² | Floor: 1-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Palace Room - 1 King

Palace Room - 1 King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Tea Bag
Room Details
Check Availability
Premium View King Room, Neptuno Fountain View
5

Premium View King Room, Neptuno Fountain View

1 King bed
35m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Deluxe King Room
4

Deluxe King Room

1 King bed
32m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Grand Premium King Room, Street View
7

Grand Premium King Room, Street View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Executive King Room
5

Executive King Room

1 King bed
33m² | Floor: 1-3,6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Royal Suite
1

Royal Suite

1 King bed
160m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Executive Twin Room
5

Executive Twin Room

2 Single bed
33m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Palace Suite
8

Palace Suite

1 King bed
57m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Premium King Room With Street View
5

Premium King Room With Street View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Cervantes Suite

Cervantes Suite

1 King bed
68m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
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Guest Reviews

4.5/5
Great
136 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.4
  • Location4.8
  • Service4.5
Average for similar properties in Madrid
Most Mentioned
AI Summary
Centrally located with easy access to attractions, the hotel provides spacious, clean, and elegantly decorated rooms. Guests receive exceptional, attentive service and high-quality dining options.
T‍r‍a‍v‍e‍l‍e‍r‍ ‍1‍2‍3
April 6, 2023
Amazing location! The Hotel Palace Madrid is a historic and luxurious hotel located in the heart of the city. The building dates back to 1912 and has been beautifully restored to its former glory. From the moment you step through the grand entrance, you're transported to a world of elegance and sophistication. The hotel's location is perfect for exploring Madrid. It's within walking distance of many of the city's most popular attractions, including the Prado Museum, the Royal Palace, and the Gran Via. The hotel is also close to several Metro stations, making it easy to travel further afield. The service at the Hotel Palace Madrid is exceptional. The staff are friendly, helpful, and always on hand to assist with anything you need. From the moment you arrive, you're made to feel like a valued guest, and the service only gets better from there. The rooms at the hotel are spacious, beautifully decorated, and filled with natural light. They're equipped with everything you need for a comfortable stay, including a large, comfortable bed, a flat-screen TV, and a luxurious bathroom. The attention to detail is impressive, with little touches like fresh flowers and complimentary water bottles adding to the overall experience. One of the highlights of staying at the Hotel Palace Madrid is dining at one of the hotel's restaurants. The hotel has several dining options, including the Michelin-starred Restaurant La Terraza del ******, which serves innovative and delicious cuisine. The hotel also has a beautiful bar, which is the perfect place to relax and enjoy a cocktail after a day of exploring the city. The hotel's facilities are excellent. There's a fully equipped gym, a spa, and a rooftop terrace with stunning views of the city. The hotel also has several meeting and event spaces, making it an ideal choice for business travelers. Overall, the Hotel Palace Madrid is a truly exceptional hotel. From its beautiful architecture and elegant decor to its exceptional service and prime location, everything about this hotel is top-notch. If you're looking for a luxurious and unforgettable stay in Madrid, I highly recommend the Hotel Palace Madrid.
J‍i‍t‍t‍a‍p‍o‍n
May 7, 2024
Not good or bad. Not quite value for money.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 5, 2023
location OK
A‍l‍i
June 22, 2022
Mukemmel
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 2, 2025
The environment is very clean and comfortable, and the attitude of the front desk staff is also very good. I highly recommend staying here!
Original TextTranslation provided by Google
A‍B‍ ‍A‍r‍u‍g‍a‍s
January 8, 2025
The maid who cleans the room every day works hard and the service is good. Excellent! On the other hand, I went to the breakfast hall every morning, but the receptionist was so uninterested in his work that I couldn't remember his name even though I met him every morning for 7 days, and he had no hospitality, so I felt bad every morning. The waiter often forgets what I ordered, and calls out the same order three times every day. It repeats every day. www The reservation site did not inform me that the Palace Hotel, which is full of tradition and elegance, is under renovation. I have to take the elevator twice to get to my room. The renovation is supposed to be completed in May, but the people will not improve even after the renovation is completed. The hospitality and ability of the hotel staff at the Marriott Hotel is low, and the star rating would be less than three at most. It was a disappointing hotel.
Original TextTranslation provided by Google
Z‍e‍t‍a‍n‍a‍n‍c‍y
December 20, 2024
The location is first-rate, and it is very convenient for shopping and dining. It is only about 209 meters away from the Prado Museum, and it is convenient to walk to anywhere
Original TextTranslation provided by Google
F‍e‍i‍t‍i‍a‍n‍n‍v‍w‍u‍d‍i‍n‍g‍d‍a‍n‍g‍m‍a‍o
October 29, 2024
The hotel is in a great location, close to the Puerta del Mar Museum and Retiro Park, and within walking distance to Puerta del Sol. The room is large, well-equipped, the breakfast is rich, and the service attitude is also very good.
Original TextTranslation provided by Google

Services & Amenities

Fitness Room
Restaurant
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €40.00 (approx. £34.23) Daily. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Asian, Continental, Halal
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
AgeFee
Children 17 years old and under
€45.00 (approx. £38.51) per person
Adult
Buffet:€45.00 (approx. £38.51) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestFree

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description

  • Opened: 1911
  • Renovated: 2017
  • Number of Rooms: 470
Facing the majestic Neoclassical Neptuno Fountain, The Palace, a Luxury Collection Hotel, Madrid, is ideally located in the heart of the capital, in UNESCO World Heritage site accredited as The Landscape of Light, an area of outstanding universal value, shaped by historic, cultural and natural importance. A short distance from the main museums of the city, the hotel is immersed in bohemian Barrio de las Letras neighborhood, which has long been associated with a rich literary and artistic tradition. The Palace is also steps from the Golden Mile shopping area and the high-end retail at Galeria Canalejas, an international icon in luxury shopping. More than a century old, this landmark property has been meticulously restored, elevating its façade to its original 1912 splendor, giving it a distinctive operatic quality, the eclectic polychromic Parisian Belle Époque modernism and architecture. The Palace offers 470 comfortable and handsomely furnished guestrooms and suites. Each room celebrates its legacy, while fully embracing the current mindset of the 21st century. Featured amenities include a business center, limo/town car transfer service and express check-out. Limited parking is available onsite. The hotel is also a cosmopolitan social hub where gourmands can savor cuisine and drinks in a select choice of dining destinations. The gastronomic La Cúpula Restaurant, with its splendid custom-built oval bar and the new 27 Club, pamper the guests with a unique environment as well as a complete buffet breakfast, and exceptional dining, light bites, afternoon tea, premium drinks and tempting cocktails as well as in room dining. Finally, the guest can take advantage of recreational amenities such as a 24-hour fitness center. This hotel also features complimentary WIFI access, beauty and massages treatment cabin and concierge services.

Frequently Asked Questions

What are some things to do near The Palace, a Luxury Collection Hotel, Madrid?

You can visit the following landmarks near The Palace, a Luxury Collection Hotel, Madrid: Thyssen-Bornemisza Museum, <100m from your search (straight-line distance).

What amenities and services does The Palace, a Luxury Collection Hotel, Madrid have?

The Palace, a Luxury Collection Hotel, Madrid has the following amenities and services: Sauna, Guest Laundry.

Does The Palace, a Luxury Collection Hotel, Madrid have a swimming pool?

No, The Palace, a Luxury Collection Hotel, Madrid doesn't have a pool.

Does The Palace, a Luxury Collection Hotel, Madrid provide breakfast?

Yes, guests at The Palace, a Luxury Collection Hotel, Madrid can enjoy breakfast during their stay. Breakfast option(s): American, Asian, Continental, Halal.

Are pets allowed at The Palace, a Luxury Collection Hotel, Madrid?

Yes, The Palace, a Luxury Collection Hotel, Madrid is a pet-friendly hotel, but it is best to call ahead to confirm.

What are the check-in and check-out times at The Palace, a Luxury Collection Hotel, Madrid?

The check-in time at The Palace, a Luxury Collection Hotel, Madrid is 15:00 and the check-out time is 12:00.

Which airport is closest to The Palace, a Luxury Collection Hotel, Madrid?

Madrid Barajas Airport is the closest airport to The Palace, a Luxury Collection Hotel, Madrid, and it is about 18 mins from hotel by car (15.5 km).

How much does it cost to stay at The Palace, a Luxury Collection Hotel, Madrid?

Prices at The Palace, a Luxury Collection Hotel, Madrid are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

About This Property

Nearest AirportMadrid Barajas Airport
Distance to Airport18.71KM
Nearest Train StationMadrid Atocha Railway Station
Distance to Train Station1.44KM
Nearest Metro StationSevilla
Distance to Metro Station0.53KM
Average Price FromGBP1024
Hotel Star Rating5