Novotel Madrid Center Reviews

Very close to bus 203 for the train staion and the airport. Walking is not a problem for us so the location is pretty good. It took about 45 min to walk through El Retiro Park to Museo Nacional Centro de Arte Reina Sofía. Palacio de Cristal is closed but the water feature in front of it is very cute. The way back along P.º del Prado at night is pleasant too.

The room was clean and tidy. The breakfast spread was extensive, with options catering to Chinese palates, including local fried dough sticks (youtiao) and dumplings, all of which tasted great. There was also a wide selection of fresh fruit. The only minor downside was the typical European hotel amenity setup – no complimentary toothbrushes, toothpaste, or slippers provided in the room. The location is also excellent, right next to Retiro Park and the Prado Museum.

I was assigned a street-facing room, and it was incredibly loud. People outside were talking, chatting, and laughing non-stop throughout the entire night.

The hotel is spacious and conveniently located near the Prado Museum and Retiro Park. There's also a small Carrefour supermarket right next door, and the breakfast is extensive.

The hotel was very clean. Despite the room being compact, it comfortably accommodated two adults and two children. The breakfast spread was extensive.

A/C that actually works!!! Fantastic breakfast ! Great staff. Works like a very well oiled machine. Good size rooms.

A bit further from the city centre, but convenient enough by train. Rooms are big and comfy.

The gym needs to be better. It was the quality of a 2-star hotel, might as well not tell hotel residents you have a gym.

The facilities, cleanliness, environment, and general service were all good. However, room service was poor.

Fantastic! The breakfast was particularly good, and it was a huge bonus that the extra bed and breakfast for children were free. Highly recommend this hotel!

Perfect hotel in the heart of Madrid. This is the best Novotel hotel with vest standard so far

Very impressive! Friendly service. Room was a very good size for our family of 3 adults. Breakfast buffet was excellent!! Location was very good walking distance to many restaurants and stores.

Excellent location and pleasant ambiance! The family room was perfect for our trip.

Stayed for 3 nights at a 4-star hotel, and the room's trash wasn't emptied even once.