Hotel near City Center,Madrid98.6% of visitors choose this area
NNan_bcn2024.08.18
Super mega nice hotel, very well located and super safe because without a card you cannot access the common areas.
The pool is small, but it is fine.
The room was spectacular and I must also say that the workers, especially the Argentines, were very attentive to everything.
Really good location and easily accessible by car. Hotel itself is great, rooms of decent size and nicely designed, bathroom are very practical and really clean. Walls between rooms are a little thin so you can hear your neighbors but it wasn’t outrageous in my opinion. The parking of the hotel was full and I learnt this after my booking so that wasn’t great, but on the bright side the parking of the mall Principe Pio in front of the hotel had space (open 24hr and was actually cheaper than the hotel parking - a win for us).
Staff at the counter was the only minus for me. When I called the hotel to enquire about parking & ZBE car plate registration the man hung up on me due to what I believe was poor English (which would have been fine if he just said so). I had to call back again and got another person who explained details to me nicely in English. Also, every time we passed by the front desk we barely got any glance or had someone saying hi which is a shame (if not rude!). In hospitality, being welcoming is the #1 rule and the staff at the front desk was lacking in that regard.
The hotel is in a very convenient location. You can take subway Line 4 or Line 6 directly from the airport. There is also Line 3 at the door to Sun Palace Square. Opposite the hotel is a British Palace department store and a Zara. If you want to walk to the Sun Palace, it only takes 30 minutes and you can take a leisurely stroll. It is recommended to buy breakfast at the hotel. The dining area has a good environment and the meals provided basically satisfy our stomachs. In the case of not knowing much Spanish, the hotel's breakfast is the best choice!
I really can't give much of an opinion, because when we arrived, they told us there was a breakdown and we had to change hotels. But they were very nice; they drove us to the hotel at no cost. They respected the reservation. I don't remember the name of the other hotel, but it was great.
Hotel near City Center,Madrid98.6% of visitors choose this area
TTerranova Viajes2024.12.24
Located in the heart of Madrid, next to Plaza de España and right next door to the Royal Palace! Lots of wonderful restaurants nearby. Rooms were clean and the lobby of the hotel was always immaculate. Would stay here again!
Suites Viena Plaza de España is located in the heart of Madrid, within walking distance of Plaza de España. The rooms are spacious and clean, equipped with a kitchenette, suitable for long or short stays. The service staff is warm and friendly, the environment is quiet and comfortable, and the cost-effectiveness is high, making it an ideal choice for travel and business.
I had a great experience staying here. Seamless communication & entry process. Perfect little room for a solo traveler - clean, space to lay out your belongings. Everything was clean, shower had good pressure. Would definitely recommend for a simple, clean & affordable option in Madrid. It’s not the most centrally located but easy to access and find transportation.
The room is generally the same, the price is not high, the price is too expensive, the location is OK, will open the door of our room privately, I don't know why? Fortunately, there was a person in our room, and the staff closed the door without any explanation. When we were not in the room, the door hung do not disturb because our luggage was open, and the next day we found that we still went into the room to clean, I don't know why?
Very nice hotel! Super friendly, customer friendly and helpful staff at the reception. Fine room with good bed. And, for me very important, very quiet: no noise load from outside and from the other rooms! Also super: no music, not at the reception, not in the breakfast room.
A little far from the city, but bus 161 stops before the door (buy in a car in a station a UF map and load 10 rides there. NB in Madrid you pay not by distance/time, but by ride and crossing is often necessary).
A few improvements:
- the restaurant was not open for lunch and dinner during the winter season, which was not reported at the shopping room. Not pretty. Well room service with very limited and fairly priced possibilities.
- The fruit at breakfast was not mature, so it was not eating.
The older receptionist was unhappy to check out, he took a phone call and, while talking to the other, he managed my business, he didn't say anything to me, a deterrent because the real receptionists were just as kind and polite.
All of the hotel I'm going back to: very customer friendly and quiet!
Staff was friendly and helpful. The room was clean and the bed comfortable. The hotel is not located close to the historical center, rather closer to the university area, however there are metro stations close with convenient connections. Also, there are some restaurants for a quick meal very close to the hotel.
Very Good
33 reviews
8.6/10
Price from
£128
per night
Check Availability
See All 3-Star Hotels in Madrid Moncloa-Aravaca
Frequently Asked Questions
How do I book a hotel on Trip.com?
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.