To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.3
Service8.5
Cleanliness8.9
Filter by:
Sort by:
All reviews(535)
Positive reviews(515)
Reviews with photos/video(172)
Large rooms(70)
Clean pool(48)
Great swimming pool(48)
Convenient parking(30)
Good views(19)
Located in the city centre(16)
Has facilities for children(9)
Family activities available(7)
Negative reviews(20)
Lua TC
Premier King Room
Stayed in Oct 2025
Business traveller
23 review
8.0/10
Very Good
Posted on Nov 14, 2025
The Pines Hotel in Melaka and had a great overall experience. The hotel has a modern, clean design with spacious rooms that feel very comfortable. The bed was cozy, the room was well-maintained, and I loved the large windows that let in plenty of natural light.
Vivienjyjyjy
Premier Twin Room
Stayed in Oct 2025
Couple
7 review
10/10
Outstanding
Posted on Nov 8, 2025
Everything is good about this hotel . Big bathtub and the location is convenient to go to anywhere .
Anonymous User
Junior Suite King - City View
Stayed in Sep 2025
Business traveller
19 review
8.0/10
Very Good
Posted on Oct 21, 2025
good to be back here after a while. but the room doesn’t have a bath tub like i wish. never mind, it’s OK. maybe I made mistakes during the booking process. the surrounding was good. keep it up. spacious room, spacious parking lot, easy access to nearby location such as Kg Morten and Bandar Hilir. will repeat again and again in the future. thanks!
6/7
Guest User
Junior Suite King - City View
Stayed in Aug 2025
Couple
1 review
9.0/10
Great
Posted on Sep 15, 2025
Rooms are very nice, parking available with AC and DC charging, good pool and gym, just need more attention from maintenance team and better process during check in
Guest User
Junior Suite Twin - City View
Stayed in Aug 2025
Family
11 review
10/10
Outstanding
Posted on Sep 7, 2025
I stayed at The Pines Hotel recently and overall had a pleasant experience. The hotel feels modern and welcoming, with spacious rooms that are perfect for families or anyone who appreciates extra space. I especially liked the room layout – clean, airy, and comfortable, with good city views.
The location is quite convenient, just a short drive to Melaka’s main attractions, but far enough to avoid the heavy traffic around Jonker Street. There are also eateries and shops nearby, which made things easier.
Breakfast was served at the Oak Café with a wide variety of dishes, both local and international. The spread was decent, though it could be improved slightly in terms of freshness and variety.
Facilities-wise, the swimming pool was a highlight, especially the infinity-style pool overlooking the city. The staff were polite and helpful whenever we needed assistance, though service could be a bit more attentive during peak times.
Overall, The Pines is a great choice if you’re looking for a comfortable and family-friendly stay in Melaka. It offers good value, especially for those who prefer bigger rooms compared to other hotels in the
ShutUpandRun
Premier Twin Room
Stayed in Aug 2025
Business traveller
4 review
8.5/10
Very Good
Posted on Oct 2, 2025
Stayed at The Pines Melaka for another work trip. The hotel is nice, clean, and comfortable, with a relaxing bathtub in the room. Breakfast was enjoyable with a good selection of food. Overall, a pleasant and comfortable stay.
Guest User
Premier Twin Room
Stayed in Jul 2025
Couple
3 review
8.0/10
Very Good
Posted on Sep 2, 2025
The room was so beautiful with the bath tub. Unfortunately, when film the bath tub, the water keep flowing out. The aircond also not cold, trying calk the service but no one pickup. It was a beautiful hotel but need improve on the service, make sure all work perfectly before assign customer to the room.
Davis Ooi
Premier King Room
Stayed in Oct 2025
Family
68 review
10/10
Outstanding
Posted on Nov 12, 2025
Nice and comfort hotel stay at city center of Melak
Bear Bear Bee
Junior Suite King - Heritage View
Stayed in Jul 2025
Family
20 review
9.0/10
Great
Posted on Aug 10, 2025
It's nice place to stay. The room very clean, spacious & comfortable with excellent service. The parking is free. Love the ambience, services and the staffs were very friendly and helpful.
Guest User
Junior Suite King - Heritage View
Stayed in Oct 2025
Family
24 review
8.5/10
Very Good
Posted on Nov 7, 2025
Enjoy the view....bilik besar puas hati....
Kar Kit Lew
Junior Suite King - City View
Stayed in Jul 2025
Business traveller
10 review
10/10
Outstanding
Posted on Aug 17, 2025
excellent location beside the joker street.
excellent clean and comfortable space hotel room.
Mayflower8888
Junior Suite Double King – City View (King & King)
Stayed in Jun 2025
Family
1 review
9.5/10
Amazing
Posted on Aug 3, 2025
Really enjoyed our stay at The Pines Melaka. The room was spacious and comfy, and the water heater was great especially after a hot day outside. Everything was smooth and satisfying.
Anonymous User
Premier King Room
Stayed in Jun 2025
Solo traveller
6 review
7.5/10
Posted on Aug 4, 2025
Overall clean room environment with minibar, toiletries and good housekeeping service. Some small things to improve will be to install water dispenser for easier water refill and environmental friendly to do our part for SDGs goal.
Anonymous User
Premier King Room
Stayed in Oct 2025
Family
3 review
8.0/10
Very Good
Posted on Nov 2, 2025
Book the hotel because of bath tub😆
Professional traveller
Junior Suite King - City View
Stayed in Jul 2025
Family
51 review
10/10
Outstanding
Posted on Aug 31, 2025
Very new hotel.
Room very big and comfortable.
In the town of Melaka.