Guest Reviews of Holiday Inn Manchester - City Centre
9.1/10
Great
333 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities8.9
Service8.9
Cleanliness9.1
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All reviews(333)
Positive reviews(325)
Reviews with photos/video(81)
Convenient location(85)
Easy to get around(62)
Close to train station(54)
Delicious breakfast(47)
Large rooms(29)
Perfect for business trips(14)
Friendly front desk staff(8)
Awesome gym(7)
Negative reviews(8)
Mei Shan
Suite,1 King,Sofa Bed
Stayed in Jul 2025
Family
11 review
8.0/10
Very Good
Posted on Sep 3, 2025
Few minutes walk from Manchester Piccadilly train station. Right at the heart of city centre. Bus terminal, tram station, restaurants are all around the corner. Added value is the nice city view from hotel room.
Mai_Le
Standard Twin Room
Stayed in Jul 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Aug 26, 2025
Great experience, very convenient because it’s close to everything/ walking distance. 100% recommend!! Lovely staff, very attentive.
Tonytt
Standard Twin Room
Stayed in Jul 2025
Family
1 review
7.5/10
Posted on Aug 29, 2025
The first room did not have an air conditioner. This is not make sense and the service was slow. However, they helped me to change the room after 30 minutes. Therefore, their service need to have some improvement.
William
Standard Twin Room
Stayed in Jul 2025
Family
6 review
8.0/10
Very Good
Posted on Aug 4, 2025
Convenient location near Manchester piccadilly station with an amazing gym. It would be better if the concierge staff be more helpful during check out
Guest User
Standard Room
Stayed in Apr 2025
Couple
3 review
10/10
Outstanding
Posted on May 23, 2025
Good location and good staff, allow early check in without asking
K-KH
Standard Twin Room
Stayed in Feb 2025
Couple
9 review
9.0/10
Great
Posted on May 9, 2025
This hotel keeps up with the IHG standard. We are pleased with its cleanliness and great location. The only issue is that we found out the chair in our room was badly damaged. We have taken photos to avoid any claims. When we approached the front desk, the staff clarified that they are fully aware and it’s just a matter of a delay in their procurement. We can’t imagine this would happen at IHG group. Instead of leaving a broken chair in the room, they should remove it to avoid wasting our time to take pics and report the case.
Guest User
Accessible Premium King Room
Stayed in Feb 2025
Couple
19 review
8.5/10
Very Good
Posted on Apr 13, 2025
When confirming the order, there was only “payment made in the hotel” The charge when doing check in was higher than the amount shown in the app. It took time to do check in and feeling was not very good. Buffet Breakfast was good. You can order some choices when it was not available in the hot plates. Yummy👍
Anonymous User
King Bed Suite City View Sofa Bed
Stayed in Mar 2025
Family
21 review
9.5/10
Amazing
Posted on Jun 19, 2025
Good location, near Piccadilly station, clean room, good breakfast
Duewarit
Accessible Premium King Room
Stayed in Jan 2025
Couple
28 review
10/10
Outstanding
Posted on Feb 23, 2025
There is a luggage room for free. The staff was nice and friendly. Room has a plenty of space and clean. Breakfast is good.
Guest User
Standard King Room
Stayed in Jun 2025
Couple
1 review
9.0/10
Great
Posted on Jul 30, 2025
Modern clean hotel,5 minutes from Piccadilly train and bus station,also same to shops,evening meal and drinks a bit pricey, plenty of restaurants and bars within a few minutes walk.would return
Nayomithediva
Accessible Premium King Room
Stayed in Dec 2024
Couple
6 review
10/10
Outstanding
Posted on Jan 11, 2025
Our stay at this hotel was lovely.The people at the front desk were friendly and warm and really helpful.The lady at the bar was also lovely and friendly.Every staff that we encountered at this hotel was lovely.
The hotel has beautiful ambience and modern decor. The location of this hotel is super convenient as it’s very close to the city Center which by walking is about 6minutes.It is also close to the Manchester Picadilly train/tram station. The hotels location is also convenient to restaurants and a nice place called Spinningfield which is a 20 minute walk.
We would stay again😊😊🙂
6/8
Edwin
Accessible Premium King Room
Stayed in Jun 2025
Business traveller
11 review
8.0/10
Very Good
Posted on Aug 11, 2025
Great location and very clean hotel. Great facilities and a very nice gym. Only downside is there is no on site parking available and the hotel carpark is about a good 300m walk away and you have to pay.
Guest User
Standard King Room
Stayed in Jun 2025
Couple
2 review
8.5/10
Very Good
Posted on Jul 6, 2025
Nice and clean hotel, room was spacious and bed was comfy. Air con worked well, there is a fridge and kettle in the room. Bathroom big and good shower and location is central near Piccadilly station
Simon Schalke
Standard King Room
Stayed in May 2025
Business traveller
8 review
9.5/10
Amazing
Posted on Jul 6, 2025
Great hotel in the center of Manchester. Great rooms, nice lobby, great bar and excellent breakfast
Nur Alfeera Natasha
Standard King Room
Stayed in May 2025
Solo traveller
1 review
9.5/10
Amazing
Posted on Aug 1, 2025
Great location, close to the main train station and city centre. Staff were friendly and welcoming