Wyndham Grand Maoming

At ten o'clock in the evening, I was hungry and ordered takeout. The delivery person contacted me and told me that the hotel would not allow it to be delivered upstairs, and there was no robot that could deliver it upstairs. Call the front desk: Sorry, we have only one person at the front desk and can't leave. You need to go downstairs to get it by yourself. I asked the front desk staff to get the takeout and send it upstairs, but the takeaway guy was refused and sent away. I'm really speechless, it affects my mood

The bed in the hotel is very comfortable, unfortunately, this is the only good thing about the hotel… The hotel staff's service awareness is very poor, especially the front desk's standard poker face when leaving the hotel. The girl who checked in originally wanted to give a thumbs up, but she clearly requested a high-floor room and was given a room on the 29th floor (the 27th floor is the lowest floor). There was still a strong smell of cigarette smoke in the room (non-smoking room). I was in a hurry to deal with work, so I didn’t care... Floor cleaning, no one takes the initiative to say hello to the guests when they see them; there is not even the most basic welcome fruit, and there is no hot drink service in the restaurant. The guests do not say hello when they come or say goodbye when they leave. They do not care about anything except checking whether the guests are eligible for breakfast. This Is it the level of Wyndham? The hardware could have been given a high score, but the refrigerator in the room was empty and the safe door couldn't be opened. I really didn't want to lower my scoring standards... The scenery outside the window is either a nearby high-rise building or a construction site, and there is no one there... I don’t recommend staying here. The International Hotel where my friends stayed was obviously better than here (I was going to stay there too, but the International Hotel had an event that day and it was fully booked)…

Great environment, great service, especially Chen Yalan at the front desk who is considerate and efficient. The hotel room is very nice, with a large space and the location is very convenient for travel! ! !

Very comfortable hotel, spacious and bright rooms, reasonable decoration design, very considerate hotel staff, breakfast has Maoming specialty laofen. Maoming night view is good, the floor is very high. I went out in the morning and asked the hotel to store my luggage.

The room is very big, with a big sofa. The toothpaste for children does not contain mint, which is very considerate. They also prepared Tremella and lotus seed syrup, which is delicious, and there are fruits.