Popular Novotel Hotels in Marrakech

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Novotel Marrakech Hivernage

Novotel Marrakech Hivernage

3.7/541 Reviews
Fully agree with other reviews that this is the worst Accor property we have ever experienced. Dirty & LONG overdue for a deep cleaning. ”IF” -- & that is the operative word here -- IF this hotel has someone with the title of General Manager, that person is doing Accor a HUGE disservice in terms of total disregard of property condition. Accor Senior Management needs to pay this property a visit & either bring it up to standards or remove their brand signage. If our room had not been totally pre-paid & unable to cancel, we would have walked out. Photo 1 - View from room of roof top overlooking the pool area. Appears to have NEVER been cleaned off. Condom wrappers, soft drink cans, chip bag packaging, more cigarette butts than one could count, combs, ball point pins & other assorted & disgusting trash covering the roof top. Photo 2+3 - Carpet & furniture was so filthy & stained that we refused to stay in this room. Photo 4 - Room for guest use for ironing remained this filthy & unkempt during our 3 day stay. Indicative of the overall lack of any housekeeping focus. Photo 5+6+7+8 - Mold throughout the shower. Apparently housekeeping has never heard of the word ”bleach”. Photo 9 - Microwave cabinet covered in dirt & chipped & banged up. Indicative of the overall property condition & this was ”supposedly” one of their ”recently remodeled” rooms? Really? Seriously? Photo 10 - Absolutely FILTHY glasses left for guest use. Inside bottoms still covered in a white milk-like substance. Photo 11 - Holder for sugar packets on restaurant table with disgusting filth & dirt covering the inside bottoms. May have never been cleaned & those on 3 other tables we checked were equally filthy. Photo 12 - Restaurant water dispenser with clearly-visible mold around the edges, which looks like it is rarely, if ever, FACTUALLY cleaned &/or sanitized. All of the personnel we encountered were pleasant & courteous, but this place seems to lack ANY ”factual &/or professional” management. Does Accor even have a division that checks the standards of properties that are part of the Accor brand affiliation? You would never know if by the condition of this Novotel.

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More about Novotel, Marrakech

Looking for hotels in Marrakech? Trip.com is a great place to start. On Trip.com, it's easy to search for hotels in Marrakech. While traveling to Morocco, Marrakech is one of the most popular destinations. Marrakech is a city with tons of tourist attractions. You'll never want to leave!

Menara Airport is the primary airport in Marrakech. Besides flying, taking a train to Marrakech Train Station is one of the other major methods of transportation.

Trip.com offers discounts of up to 20% on 1363 boutique hotels in Marrakech. There are many well-known chain hotels in Marrakech. Novotel is the top choice of many travelers in Marrakech. Those who favor Novotel can choose a hotel under its name. Sofitel Marrakech Lounge and Spa Hotel is one of the most popular hotels in Marrakech. Many tourists also stay at Four Seasons Resort Marrakech.

If you stay at a hotel in downtown Marrakech, nearby attractions like Marrakech Morocco Trips, Place des 7 Saints, Yves Saint Laurent Garden can be your first stop. You can choose attractions in Marrakech that are perfect for a weekend getaway, such as Mosquée Sidi-bel-Abbès. You can also visit top-rated attractions like Koutoubia Mosque, Djemaa el Fna, Musée de Marrakech. Commercial areas like ZARA, Carrefour Market are ideal places to buy souvenirs.

Average Temperature

• January to March: 17.06°C during the day, 10.78°C at night

• April to June: 24.05°C during the day, 17.15°C at night

• July to September: 31.3°C during the day, 23.37°C at night

• October to December: 19.73°C during the day, 13.6°C at night

Average seasonal Rainfall

• Spring: 35.97 cm

• Summer: 22.33 cm

• Autumn: 3.5 cm

• Winter: 31.97 cm

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