Pullman Sydney Airport Reviews

Such an amazing stay, one of the best airport hotels, great food, awesome rooms!!!

Very good experience for a weekend away. Close to the airport Very good service Clean Easy accessibility

a good staff,we can slept peacefully every nite..thank u pullman

I received an upgrade for complimentary breakfast for my 15-day stay. The facilities seem clean overall, except a cockroach flew into my room through the door, and I couldn't catch it. The breakfast buffet was average, but one day the soy milk had gone bad. There is no housekeeping at night, and no one answered the phone at reception. The hotel provides a shuttle to and from the airport (make sure to find bus bay 12 at the airport). Walking distance to bus, train and town centre.

Contains hidden charges. The receptionist won't tell you clearly about the detailed charges themselves. And I called the reception. There is a male receptionist whose attitude is very rude. If you don't know how to communicate with guests, you can resign

Near to the airport & Love the view from our Room , 😍😍😍😍😍

The staff were exceptional and helped to ease the pain of a 7 hour Vietjet flight delay. We slept very well . The 4th floor room we had was very quiet with only very rare, muted aircraft noise coming through the double glazed window and no traffic noise. The doors also have seals so there was very little hallway noise. The block out curtains also worked perfectly. The king size bed and pillows were very comfortable. Would easily stay again.

Perfect - great location, nice rooms. Very clean room. It’s a little ugly in the lobby but the rooms are good

We had an amazing experience at this hotel before flying out for our wedding. My fiancé’s family is from the US, and I had been showing them around Sydney, however due to the limited time we had one night stay in the Blue Mountains before returning to stay with the hotel. The FO manager allowed us to store our large luggage at the hotel because we had not the car space for the luggage going up to the mountains. The service attendants were, kind, prompt and considerate. The design of the interior of the hotel is very different for a Pullman, and when we went up to our room we had a handmade card from the reception staff wishing us well for our big day! They accompanied this lovely gesture with macaroons and a room upgrade. Being stressed about this part of our itinerary, I had a lot of communication with the staff and they were very helpful, always offering thorough and convenient suggestions. Thank you Pullman, looking forward to staying with you again!

Airport shuttle was not convenient and there was a $12 fee per person. Uber was a better, cheaper option - especially if there is more than one person travelling in your group.

i honestly don’t think this is a 5 star hotel- bar and restaurant mediocre at best and no facilities ie swimming pool - rooms were spacious and comfortable but no view- wouldn’t want to stay there more than the 2 days we stayed

Not bad , just that lobby lounge is always crowded . Looks like a 4 star hotel , furnishing internally is ok but not a luxurious feel . I personally feel that inside the room there isn’t warm , dim lights or night lights, if this is provided it will impricevthe feel of the room . My own personal preference is to have warm lights and a darker feel . I find the current lights very glaring and there isn’t floor lamps too , so the feel is pretty basic but at least it is a clean room . The 2 chairs are not comfy and in an awkward position . It will be good to have more charging points as I could only find one charging point for my iPhone 13, they don’t hv extra point for my iPhone 15 without my socket . Gym is very small , a little scary at night around 8pm . Nice green apples and carton water and provided with compliments there which is excellent .

Amazing service by concierge team absolute smooth transition

The room is quite big and nicely decorated