4 Chome-9-3 Ote, Matsumoto City, Nagano Prefecture, 390-0874, JapanView Hotel Details
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1 night
Southern Cross Inn Matsumoto Guest Reviews
4.1/5
Very Good
32 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(32)
Positive reviews(9)
Reviews with photos/video(1)
Anonymous User
Single Room Non smoking
Stayed in Jan 2024
Solo travellers
39 review
5.0/5
Outstanding
Posted on Feb 12, 2024
The location is perfect - right in the center, near Matsumoto station and Matsumoto castle. Numerous shops and restaurants nearby. The room is sufficiently large and has all the necessary amenities. The room was clean and in good condition. The staff was very kind and helpful, especially with storing my luggage and helping to send it to the next hotel. Overall, great value for money.
Guest User
Standard Twin Room-Non-Smoking
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Nice hotel with friendly staff. Highly recommended.👍👍👍
Guest User
Single Room Non smoking
Stayed in Dec 2024
Solo travellers
3 review
3.8/5
Good
Posted on Jan 23, 2025
The room is clean, the bathroom facilities are old-fashioned faucets, there are lotions, bath oils and drinks
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Guest User
Standard Semi-Double Room-Non-Smoking
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Excellent hotel, quite spacious for Japan, 5 minutes walk from the castle and 2 minutes from the street with cafes. Clean as everywhere in Japan. From the station with suitcases we walked for about 15 minutes, I recommend. Good connection price/quality
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Guest User
Standard Semi-Double Room-Non-Smoking
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 18, 2024
Amenities are provided at the front desk, so you will need to pick them up yourself if you need them.
Overall, it was a quiet place with a slightly nostalgic atmosphere.
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リマインド太郎
Standard Semi-Double Room-Non-Smoking
Stayed in Jun 2024
Solo travellers
12 review
4.7/5
Amazing
Posted on Oct 17, 2024
This hotel is located in a place where you can go to Matsumoto Castle easily. It is not far from the station. You can eat Komatsu bread for breakfast. It is a little old but clean.
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Qingshu
Standard Semi-Double Room-Smoking
Stayed in Jun 2024
Business travellers
2 review
4.2/5
Very Good
Posted on Aug 19, 2024
The front desk staff was very service-minded and it was really heartwarming.
Matsumoto Castle is very close by so the atmosphere was great and it was a really pleasant place.
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Guest User
Stayed in Apr 2024
Couples
4.0/5
Very Good
Posted on May 11, 2024
I stayed in a small room and a large room for one night each. The former was quite small, and the latter was very comfortable. You have to park your car in front of the hotel and ask the front desk for parking. The front desk staff were very polite. It was conveniently located within walking distance of Matsumoto Castle and popular soba restaurants.