The Palms Hotel & Spa Miami Beach Photos

I would totally recommend this hotel , it’s fresh the location is great the staff all friendly pool was lovely beach was lovely drinks are great but expensive and that goes for food too great but expensive. The breakfast range is outstanding but again pricey. My only gripe was the extra $18 dollars a day per person which we were not told about for using the facilities? And we lost a whole day and night due to our flights being cancelled and they didn’t want to give any refund and wanted to still charge us the $18 dollars per person for the day we were not even there. We did argue this they took it off but refused to refund the night stay for 2 rooms was $500 so a considerable amount to be out of pocket. But if this hadn’t have happened we would not have any complaints.

The environment is very good, the decoration facilities are very beautiful, it is very close to the sea, and the food in the restaurant is also delicious. The service is also good, especially the uncle who is in charge of luggage storage is very enthusiastic, always greets us with a smile, and takes the initiative to ask if we need to call an Uber. The room is not small, the bed is big and comfortable, and the shower and toilet are in two rooms, which is very good. It's just that our room is at the elevator entrance, and the elevator is very loud, starting at 6:30 every morning and very frequent, which really affects sleep.