"I had booked a family room . When we arrived it was freezing there was a problem with boiler . Which fair enough these things can happen . . When I pulled blind down there was loads of dead wasps I picked some up put in bin . But could see some on carpet . The bathroom was all dusty and hairs definitely hadn't been cleaned the shower basin was unlevel which meant floor was soaking . . My daughter had to keep calling reception as baby was frozen . Eventually we were put in to 2 separate rooms . Which were mouldy room 17 window didn't close properly . And room 19 no kettle but cups . We had booked in here as it was a memorial celebration for my brother so we had no choice . May I say the staff were nice and done there best ."

"Great hotel with clean rooms, friendly staff, and a pleasant atmosphere. However, I was unexpectedly charged £20 for parking despite my booking stating it was free. Reached out for a refund but received no response. A great stay overall."

"It's a nice hotel but you have to remember that a lot of people book this hotel as a wedding venue. We stayed from Friday to Sunday and the first night was awful. There was a wedding going on and the music was so loud and didn't stop until 12.15am and then it took another half an hour for the very noisy, drunk guest to leave. On Saturday there was another wedding but this time the type of people were different and so there was no loud music and I hardly heard the people leaving. My room was a family room in the coach house. Sunday morning some builders started work in the coach house at 8 am which I was not happy about so I told them and they stopped. Another thing was the lift not working so my elderly Mum found it really hard walking up to the second floor. However, the hotel was able to give us a ground floor room which wasn't a family room but we managed to squeeze in a single bed. The staff were great and the breakfast was decent."

"No air conditioning, cold shower, no hot water, and the door was damaged."

"Nice hotel for a stay over. Next to a golf course with nice scenery."

"It took 10 minutes to get checked in the room, and it was OK just a bit dirty and shabby. The bathroom was disgusting and not hygienic, using the toilet, and the flusher was very loosed, and the toilet roll holder fell into the toilet when I went to get some. Took them three hours before they looked at it. The shower just leek out the bottom. Stay away from poor customer service and a failing hotel"

"We had a great stay at this hotel, it was good value and an excellent location."

"No service mind"

"Very neat and tidy and lovely."