Best Hotels near MR21 - Digital cathedral, Moncton

While between homes in March 2021, I stayed in one of the recently created extended stay suites for two weeks and it was a great experience! The staff were all very friendly and helpful (I needed a large area to work from so they immediately brought me an extra table), the suite was very clean and nicely decorated with paintings from local artists, and there was plenty of room for all the extra bags and suitcases I brought. The suite consisted of a large bedroom with a full bath, living room with kitchenette (spacious counter with fridge, microwave, coffeemaker, and hot plates), and an additional half bath. Lots of closet space in the bedroom and a closet next to the entrance for coats. The gym and indoor were open and very clean (with a limited number of guests due to Covid-19), the vending machines were well-stocked, the washer & dryer in good working order, and the receptionists were available for some printing and copying I needed. Parking was always available, the wifi worked well, and the two televisions seemed brand-new. The hotel's location is another asset: within minutes from downtown, next to the mall, grocery stores, and the Riverfront walking trail. I definitely recommend you check it out for your next stay in the Greater Moncton Area!

The service was great. It was a cute room, wish they had option for a breakfast at the hotel as the restaurant don’t open till 4. The food at supper was great. There are lots of options for food within in a 10 minute walk. Make sure u have charging cube as there is no option to plug in your phone cord.

The hotel was clean and comfortable. We felt safe and happy with the hotel itself. The problem we had was with the front desk. The lady that checked us in was scrolling on her phone when I approached the desk and made me wait until she was finished. Partway through our checkin her husband called and she stopped serving me to answer it. The proceeded to have a conversatin with him telling him she wasn't busy and had been watching a movie for the last hour. She then handed me my keys while still chatting with said husband and I felt ignored. Had to wait for her to get off the phone to ask her the questions I had about breakfast and laundry facilities. Then we wanted an extra pillow so called the front desk, who promply cut me off and said we'd have to come to the desk. So my son went off and came back empty handed saying she cut him off mid sentence and told him to go find the housekeeping staff. So I had to wander the floors and find housekeeping. Absolutely ridiculous. The next morning I went to the desk to ask about getting a second room. The same lady was there. And again was on her phone ”getting a dotors note” and made me wait for service. Tried contacting the location via facebook but still have yet to get a reply.

Fantastic place to stay we will book here again

The Hotel is near Magnetic Hill and off the Highway-the only convenience The Breakfast was very good and staff very pleasant The rooms were too small, the heating was not working properly so they gave a portable heater Unfortunately the bed was not made though the gave fresh towels. I think some staff need a bit of polishing their interactions with guests -though we had been in the hotel 2 days, when we came back from our Hopewell tour in the afternoon-the young receptionist at once asked if we had reservations,. Also the Receptionist should have excellent knowledge of some important tourist sites -asked about Hopewell rocks -had minimal information We were disappointed with the Room facilities-may be we will see some changes

The first time I lived in Hyatt, I was very impressed, very clean, the staff was professional and enthusiastic, and hot water, coffee and tea were supplied 24 hours a day, which solved the big problem of hot water, and there was Starbucks downstairs. Personal preference reasons, I don't like to roll the quilt with a layer of sheets, but most hotels abroad are like this

Positives: - Check in staff, Madison, had positive attitude. Listened to issues found in the room, tried to offer two options but none of them I could use. - Responsive and made efforts to resolve issues Negatives: - Found hairs on the back of the hotel room door entry next to the wall, hairs found on the bed, and several in the bathroom in the first room they assigned me. - Poor hand-off and follow through when changing shifts between employees: Madison left and did not inform the next shift employee about the uncleaning issues in my room, left me waiting for more than 30 minutes. A new staff took over and I had to re-explain the situation again. Madison did not let me know that she would soon get off her shift and a new staff would take over. They moved me to Room 440 which is much cleaner. - The check-out process was long, the staff, Shannon said the printer couldn't print. The manager, Kamar, was standing looking over Shannon's shoulder and said he would take over to check me out. He asked me to go into his ”dark” office, and I said I preferred to wait in the lobby where it's bright and no need for me to go into his office, I sensed something was off. I went to get tea in the nearby tea table where hot water and coffee were located. Then, the next thing he did was acting inappropriately by walking very close to me to ask me a question, when Shannon stepped away, saying, ”Did you book through Expedia? My lady?” When Shannon returned, I told her that her manager, Kamar, said something inappropriate, and looked straight into Kamar's eyes telling him, ”I am not your lady. Stop that. I am your guest, the guest of Four Points by Sheraton.” This could constitute a sexual harassment in work setting. The facility is in good and acceptable condition. Cleanliness needs improvement as cleanliness varies from one room to another. The staff's service was fine, but manager, Kamar's behavior is concerning, inappropriate, and needs to be addressed. This hotel would have the chance to earn a 4 out of 5 or even 5 out of 5 if they were able to: 1) provide a clean, hairless, grease-free, watermark-free, food crumb-free rooms on all surfaces from the beginning. 2) Kamar acts and speaks professionally and appropriately 3) Better handoff between shifts. Kamar is the biggest factor that this property got a 2 star out of 5-star rating. Moncton in New Brunswick is the closest bigger city to Prince Edward Island, which offers better lodging accommodation. If you don't mind driving 1.5 to 2 hours daily (one way), this can be a good lodging location for those who plan to visit Prince Edward Island. Going into Prince Edward Island is free, but when you leave and cross the bridge again, it's $50 CAD, so do pencil that in when making your lodging decisions. For the same price, you get better and nicer hotels in Moncton than that of Charlottetown in Prince Edward Island.