Best Hotels near Papalote Museo del Nino, Monterrey

Very beautiful hotel that still smells new. The small lobby kind of threw me off, at first I thought I was at a residency but luckily there was a staff member waiting for me to check in. Room was amazing, very large. Sadly I was on the back so the view was not that great, had booked a King size bed room but got a double bed room at first. They managed to fix it for me right away. There were still some constructions going on but it didn´t really bother me. Everything was just super clean and looked great. One of the best hotels I ever stayed at, staff was very friendly and helped my girlfriend out with the valet service and walked up to the road for me to open the taxi´ doors too. One of the best hotel stays I ever had. Perfect for a business trip/meeting at the bar or for a couple looking for a luxury place. I didn´t have the breakfast included nor did I have dinner at the restaurant but I´m sure this was arranged fine by the looks of everything else. They were renovating the restaurant the last two days of my stay so I´m sure it must look very nice by now. Views from the terraces are very nice too. There is one on the right side that was kind of hidden, perfect view on the Cerro de la Silla. 9.5/10 would definitely book again. Kind regards, Davey

房間乾淨，設施很新，早餐豐盛，水果新鮮，出差首選。

Had a great time in Monterrey and the Sheraton was a perfect location. The room was spotless and the staff was attentive. My flight to Monterrey was delayed until the next day and I was able to reach the hotel by email and they had no issue adjusting my reservation. They even gave me excellent location tips for my 10 mile run. I would definitely stay again.

Very nice hotel with good breakfast and nice personal. It’s better to choose the breakfast with all, the price difference is quite small. If you are going with your car, you can park inside, they have a private free parking. Good location in Monterrey. The room is big and clean, also the bathroom.

We spent the afternoon and night here. Check in was fast and courteous. Room was large, clean and comfortable. Housekeeping did a good job. Management should buy new towels, wash cloths, etc. As thrill are becoming grey with age. Due to Covid, restaurant was closed. Room service menu had a big variety. Service was fast and polite. Food was very good.

Save your money and book a different hotel. This place was loud in the weekends. There’s a mall adjacent to the entrance that has restaurants on the patio that all had live bands playing until the late hours of the night. The hotel service was lacking. I asked for towels 3 times and never received any. My wife noticed dust, dirt and nail clippings on the floor in our room. The food for the breakfast buffet was not impressive. They don’t offer COVID tests, but they’ll call an outside company to come to your room. The front desk said it would be $60 per person and the nurses that admitted the tests said it was $80 per. I asked for a shuttle to the airport (they charged me 380 pesos = $18) and thought they’d send us in one of the shuttles they have parked outside the hotel. No, they just called an Uber to take us; I could’ve done that and saved myself $10.

I had not stayed at this hotel for some time. It is still a beautiful building, very well located and conveniently close to my business daytime activities and pelty of good options to eat nearby. The room was very comfortable and clean and the attention of everyone at the hotel was good. Breakfast though, was really dissapointing. Following sanitary restrictions the area had much less tables than usual, so it looked a bit gloomy, no decoration or table cloths. Buffet was available, with most dishes being served by hotel employees. I decided to try it...coffee, juice, fruit, “a la mexicana” scrambled eggs with bacon on the side to start with. Probably the worst coffee I’ve ever had. The bacon was tasteless and chewy. Some sweet was added to the already cut and prepared fruit and it was extremely sweet. Being put off by all this, I did not feel like trying other dishes. Far from what I expected, and worse, it was expensive.

Excellent location, pleasant facilities

I could say that it didn't start well. When I arrived, tired after 15 hours of travelling, 12 of which had been flying, I needed sleep like never before. I was given room 2612 on the top floor of the hotel and then discovered that I had left my toothbrush and toothpaste in England. Silly me, and all credit to the hotel. Within five minutes a man arrived at my door with a toothbrush. Minutes later I decided to take the lift down to the front desk in order to buy some toothpaste. After cleaning my teeth I clambered into bed only to realise that a deep, pulsating sound of machinery was going to prevent me from sleeping. How anybody on the 26th floor can sleep, I don't know. I called reception again and within five minutes another man arrived and took me down three floors to a junior suite with automatic curtains. The sound of machinery had disappeared and I fell asleep. So, hats off to the Real Inn for their quick responses. The rooms are of good quality. The bathrooms are amazing, equipped as they are with rain showers and everything you might need for a decent wash in the morning. The bed, incidentally, was huge and certainly wider than it was long, but I slept well even if jet lag woke me up at an ungodly hour. On my first night I awoke around 0355hrs; on my second I managed 0444hrs and as soon as I've written this review I'll hit the sack and we'll see what time I wake up tomorrow. Last night I had a full eight hours sleep as I went to bed early, around 2100hrs. And then, of course, there's breakfast. The great leveller, the chief benchmark, in my opinion, of whether a hotel is good or bad. The Real Inn passed with flying colours. There was such a variety of hot food. For the first two mornings I opted for scrambled egg with diced potatoes followed by a yoghurt and some cereal and a couple of small pastries, not forgetting the vanilla tea. This morning - and yes I'm still in the hotel as I write this review - I thought I'd go the whole hog and have a Sunday roast. Yes, it's possible! I had roasted potatoes and chicken and there were vegetables blended in with the potatoes, so it was authentic enough. I won't lie, I'll probably do the same tomorrow. I had lunch in the restaurant yesterday (arrabiatta) and just now I had dinner (salmon fillet with vegetables). Both meals were perfect and what made them great was the music and the environment. First, the music: sixties, seventies and eighties, stuff like So Lonely by The Police; the Rolling Stones, Pop Music by M, Abba, the Doors, everything and all the original artists too. Yesterday, as I ate the pasta in the heat of the afternoon, I was taken right back to lazy holidays in European resorts and just a second ago, when I was tucking in to the salmon I just felt good being there, by the poolside, alone with my own thoughts, looking at the city at night and the houses on the hillsides twinkling in the early evening darkness. There's a pool and I enjoyed two excellent swims. There's a gym

We went to the dining room Sunday morning, it was buffet breakfast, we stopped to serve and already when we finished and we were ready to retire, my wife realized that there was no longer her bag, we went to reception and they gave us no kind of help, They told us they could not show us the rooms (which were outside the dining room because they don't have inside) that it could only be by court order and we had to make the complaint but nothing was resolved