Guest User
May 14, 2025
My wife and I stayed for one night on Thursday 8th May 2025. We had a very pleasant stay. Having taken bikes with us we were given a ground floor room and there was ample room to fit the bikes in. Everyone was most helpful and really friendly. Unfortunately, I left behind my hearing aides with their charging case and wires when we left and did not notice they were missing until we arrived back from our trip on the Sunday. I contacted the Travelodge and the lady I spoke to assured me they had been found and put aside. She also told me they would post them back to me free of charge. They rang me on the Monday asking me to confirm my address and, when I did so, the hearing aides arrived the following day, today, Tuesday 13th May. I cannot thank them enough for all they have done. It was not only excellent customer service; it was a kind and thoughtful thing to do. Many thanks to Shannon Powell and all the staff there. Very, very much appreciated.