Beautiful location and for the most part the service was great. First the pluses ....beach is super and the staff down by the beach was friendly and welcoming and they do a great job of creating safety (lots of lifeguard drills it appeared!) and overall the sense of a lovely vacation feel. There are golf carts to take you everywhere on the property, which is pretty necessary as the property is steep and quite spread out. You just give a call and someone shows up in minutes. Many of the drivers have a great personality, just made it surprising when a few of them seemed not friendly--and for us there was no need to speak English--I was always happy to try my Spanish! Ditto for the staff in the main restaurant--some were friendly and welcoming and a few others were all business and not very welcoming or patient. On with the plus items...the beds are very comfortable, rooms are private and quiet, and the policy of free mini bar snacks (with free restocking) is wonderful! The monkeys and iguanas --and sloths--on the property are terrific. There is a dinner in the beach restaurant on Wednesdays, Sats and Suns and since we were only there for the Wed dinner, I wish that the staff at breakfast had reminded us of it and also, there could be a small guide in the room that would include the beach dinner evening schedule as well as a map of the nature trail --with distances. We wanted to walk it ourselves, without their guide, but didn't have a good sense of the overall length of the trail. There was a little sense that they wanted to encourage us to sign up for their guided (for a fee) walk. The food in the main restaurant was good, but not exceptional and the dinners are quite expensive. The breakfast has many choices and again, it's good but not exceptional--but nice that it's included in the room price. Overall, however, it's a lovely place, clearly the nicest place to stay in Manuel Antonio, but also quite pricey, which you know if you're reading this! Trip.com had the best price by far, at least for November.
I would recommend this hotel to anybody!! It is so unique and at an amazing location. It is only a short walk to get to Playa Espadilla (one of my favorite beaches in MA). My boyfriend and I stayed here for just 2 nights for his birthday and we had a great experience. Upon arrival, we had balloons in our room, a welcome sign with our names on it, and a free drink from the bar. It felt very personalized and welcoming. The restaurant in the lobby is fantastic and we often hung out in the pool area where they have lots of places to lounge and music playing. The staff knew that it was my boyfriend's birthday and they surprised us with a picnic on the beach at sunset. It was honestly way more than I would've expected. Lots of food, a cocktail, and dessert. I was speechless. The igloos are very cool and fun. Honestly, it was the best sleep we got in those 2 weeks of traveling. AC and nice bed.
The cleanliness of the hotel was kinda of disappointing. Our room didn't appear to be properly cleaned. Bath towels were all over the place, and there was even a rotten mango on the nightstand. Hotel staff was friendly, and they have a nice pool.
Amazing location you felt right in the middle of the jungle but very close to the beach. Very good on-site restaurant and small swimming pool would highly recommend this accommodation and would book again ourselves.
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