To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.6
Service8.5
Cleanliness9.0
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All reviews(75)
Positive reviews(71)
Reviews with photos/video(13)
Awesome stay(20)
Friendly staff(17)
Clean and tidy(16)
Awesome rooms(15)
Great location(15)
Delicious breakfast(14)
Convenient location(10)
Negative reviews(4)
Anonymous User
Twin Guest Room (T2)
Stayed in Nov 2024
Family
15 review
8.5/10
Very Good
Posted on Jan 6, 2025
Check-in was a breeze as my family and I could check in an hour earlier than the stipulated check in time. However the service agent was not quite the most pleasant, he seems to be on a bad day.
Amenities wise, does have a gym and an awesome breakfast. But was a little disappointed when most of the TV channels were all in German (especially for an international brand like Hilton, one would expect more English channels).
Room wise was ok, standard what you would expect when booking a Hilton product.
Was hoping for a sauna room in the cold winter, but didn’t get it (oh wells. No worries).
Guest User
King Guest Room (K1)
Stayed in Mar 2025
Family
3 review
8.0/10
Very Good
Posted on Apr 10, 2025
The facilities are okay, but the service staff are quite indifferent. Starting from 8:30, rooms in the surrounding area are serviced even if you hear knocking on the door, which is not very suitable for tourist accommodation.
Supasinee T
Twin Guest Room (T2)
Stayed in Aug 2024
Family
9 review
10.0/10
Outstanding
Posted on Sep 10, 2024
The location is great, and the room was spacious and clean. The staff were helpful and friendly. Breakfast was also good.
Eugene Lin KQ
King Executive Plus Room (K1ERR1)
Stayed in Feb 2025
Business travellers
27 review
9.5/10
Amazing
Posted on Apr 13, 2025
Clean and spacious room. Location is ok. Breakfast spread (at executive lounge) is very limited in variety- much rooms for improvement.
Soso12
King Room Courtyard View (K1D)
Stayed in Jan 2025
Couples
4 review
8.5/10
Very Good
Posted on Feb 11, 2025
Hilton city always my favorite in Munich
Usually I stayed either hilton park or Munich city . The staff very friendly and welcoming
Recommend always
Hannah Roi
King Guest Room (K1)
Stayed in Oct 2024
Couples
4 review
6.0/10
Posted on Nov 10, 2024
Lady receptionist not friendly , almost rude, upon check in . No greeting or anything just straight away asked for our IDs
Room is okay - what you pay for
Guest User
King Guest Room (K1)
Stayed in Sep 2024
Couples
3 review
9.0/10
Great
Posted on Oct 7, 2024
Its a bit challenging to ride a train to City Center but only 2 stations away from this hotel. Direct access to the station from the hotel is a bonus.
Young Seok
King Guest Room (K1)
Stayed in Dec 2023
Business travellers
10 review
10.0/10
Outstanding
Posted on Apr 8, 2024
nice place in munich. good service and good breakfast. recommend for biz trip.
next biz trip to munich, I will select this hotel again
Samantha Reina Lim
King Guest Room (K1)
Stayed in Apr 2024
Couples
6 review
9.0/10
Great
Posted on Jun 3, 2024
Everything was nice and strategic location. Just one deduction factor, we called to request for toothbrush but did not get it all. We stayed for 2 nights but still yet to get it
Wayne
King Guest Room (K1)
Stayed in Feb 2024
Solo travellers
10 review
10.0/10
Outstanding
Posted on Mar 18, 2024
Great, comfortable hotel in a decent location, within walking distance to the city center. The gym was also good and convenient since it was open 24/7
Noura
King Guest Room (K1)
Stayed in Mar 2023
Family
12 review
7.0/10
Posted on Apr 16, 2023
The location is good, but the cleanliness is not so good that they forgot to empty the garbage and do not put water on a daily basis, and I have a child until I asked them to , so they put it in for the baby milk😑
Guest User
King Room Courtyard View (K1D)
Stayed in Jun 2023
Family
1 review
10.0/10
Outstanding
Posted on Aug 20, 2023
It so comfortable and nice staff good and helpful location although not so near to Marienplatz but I like the location the only thing upset me that they charge me 105 euros for the room services 🥺
Chi Chung
Twin Guest Room (T2)
Stayed in Feb 2024
Business travellers
8 review
10.0/10
Outstanding
Posted on Mar 2, 2024
good and fast check in and check out
WONHYUNG
Queen Guest Room (Q1)
Stayed in Apr 2023
Business travellers
24 review
10.0/10
Outstanding
Posted on Jun 6, 2023
good location, breakfast, room condition, everything is very nice
YSLim
King Guest Room (K1)
Stayed in Nov 2022
Travel with friends
17 review
9.0/10
Great
Posted on Dec 15, 2022
I was pleasantly surprised to see that the hotel is connected to Rosenheimerplatz station (going up by Exit A), which was a godsend during the cold German winter when my trip took place. We had two separate stays, and the second room was located very far from the lift lobby (there is only one lift lobby for a rather sizable hotel). The latter was during a long holiday weekend in the catholic region, so perhaps a less used room was assigned. There was dust on the water kettle and on some furniture in the room. Further, the restaurant was so full of people and no servers were assigning seats, resulting in guests having to reserve their own seats (two other guests took my table, though I had left my belongings on it). Hotel does not seem equipped to handle heavier crowds. Otherwise, the first stay (when it was less crowded) was perfect.