Vienna House Easy by Wyndham Munchen

- No place to leave the bags safely (a reason why we chose the hotel) and it is stated on website. - We had to pay for bag storage somewhere else. - TV didn’t work at all for 3 days (requested fixing twice), they finally took care of it… - Shower would leak towards the outside so every time we used it we made a mess and had to used most towels to dry the floor. - Kitchenette is useless: no utensils of any kind (only ONE spoon for 2 people), no sponge or anything to wash the 2 cups provided (housekeeping didn’t wash them either), not even a rag or towel to dry stuff. - Bathtub didn’t have any pressure, so impossible to fill up. Tried on 3 different ocasion. Could never use. See video/photos. - Dryer machine on laundry room was useless, specially for a hotel, took over 6 hours and our clothes were still not dry. A day pretty much lost waiting on it. Ridiculous. - The room was not in the appropriate clean condition when we checked in. - for example all windows dirty from the inside (face and finger marks, etc), not cleaned in months. - Wifi was unstable and slow, couldn’t even make a phone call. Every day the same. - 6 nights and only got 2 coffee capsules. no refill. - I had to go and to the reception to get a trash trash bag because they didn’t put one in. - No air-filter-thing on sink faucet will make the water bounce everywhere.

Public transport is literally 2mins walking distance. So convenient. And you dont need to headache about the luggage since this is so close to station. Room was clean, they changed room for us immediately when we found out our the water hose in bathroom has spoilt. Service was good.

Lovely hotel in a great location. Helpful staff. The only things we would have liked were a fridge and kettle. We’d definitely like to stay again.

Room is spacious. Price is reasonable.

Love this hotel and location is very near supermarkets and DM.