City Seasons Hotel & Suites Muscat

City Seasons Hotel & Suites Muscat Reviews

City Seasons Hotel & Suites Muscat

Al Khuwair City Center, Sultan Qaboos Road 3513 Way Al Khuwayr OM, Muscat, OmanView Hotel Details
City Seasons Hotel & Suites Muscat
City Seasons Hotel & Suites MuscatCity Seasons Hotel & Suites MuscatCity Seasons Hotel & Suites Muscat
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City Seasons Hotel & Suites Muscat Guest Reviews

4/5
Very Good
56 review
Verified reviews
Location4.0
Amenities3.9
Service3.9
Cleanliness4.2
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All Reviews(56)
Positive reviews(50)
Reviews with photos/video(8)
Negative reviews(6)
Praveen
Superior Twin Room
Stayed in Apr 2024
Couples
3 review
3.5/5
Posted on Apr 14, 2024
The service is good. But if you have traveled by your car, you will have to carry your own luggage by stairs from car parking basement for 1 floor. Limited Indian food variety but thank to other Indian restaurants around since the hotel is located at a prime location. 10 on 10 to all the staff.
Prof. ALDUAIS, Ahmed
Deluxe Room
Stayed in Oct 2023
Other
4 review
5.0/5
Outstanding
Posted on Nov 3, 2023
That was a perfect place to stay. Thanks for the very kind staff including Ridha and Nasser. I extended my stay here two more weeks and Mr Nasser offered me a great package price. Everything here was nice and the breakfast buffet was amazing. A big mall could be reached through the underground hotel. I am lucky to have selected this hotel for my first visit to the wonderful Oman 🇴🇲. ⭐️⭐️⭐️⭐️⭐️🤗🤗🤗🤗🤗
6/9
AKGUN
Superior Twin Room
Stayed in Aug 2022
Business travellers
56 review
5.0/5
Outstanding
Posted on Sep 2, 2022
Hotel location is good also breakfast is nice. Only problem if hotel arrange Taxi for you add 1 KD commision. İ think this not good
Shafee Shamsan
Stayed in Nov 2021
Couples
1 review
3.7/5
Posted on Nov 24, 2021
Worst service ever
Guest User
Superior King Room
Stayed in Oct 2023
Business travellers
15 review
5.0/5
Outstanding
Posted on Oct 23, 2023
The hotel room is big and the service is good. Because I extended my room late and there is no room of the same type, I need to downgrade and extend my stay. The hotel will extend my stay in the original room for free. I didn’t choose breakfast during my stay this time due to physical reasons. In the past, breakfast was abundant. Very recommendable.
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Guest User
One Bedroom Apartment
Stayed in Aug 2023
Business travellers
2 review
2.7/5
Posted on Aug 16, 2023
The hotel's internet connection is terrible and they often forget to provide shampoo and shower gel.
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natsu
Superior Twin Room
Stayed in Jan 2023
Solo travellers
140 review
3.7/5
Posted on Jan 24, 2023
A very average Middle Eastern style hotel in the city center, nothing special. In Oman, it is a very traditional hotel. There are two pretty big shopping malls nearby. Grand muscat mall can pass, but nothing special. The bath water in the room is hot and cold, it is really difficult to control
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Emily0
Superior Twin Room
Stayed in May 2022
Business travellers
3 review
5.0/5
Outstanding
Posted on Jun 23, 2022
all is well
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Simona C
Stayed in May 2024
Solo travellers
5.0/5
Outstanding
Posted on May 31, 2024
From the moment I walked in the staff greeted me with warmth and professionalism. Very nice breakfast experience with good service staff specially Ismail . I am loving it . I often choose that hotel . I like to swim and City Season has very nice pool with a wonderful view. Thank you the entire team for there outstanding service.
Response from Property: Dear Valued Guest, Thank you for choosing to stay at the City Seasons Hotel Muscat during your recent stay. We appreciate your generous comments regarding your stay with us. We are happy to hear that our associates went the extra mile and made you feel comfortable and delivered quality service. Once again thank you very much for your patronage and your excellent review and we are looking forward to welcoming you back to our hotel.
MJMLag
Stayed in Apr 2024
Friends
5.0/5
Outstanding
Posted on Apr 10, 2024
This is one of the best hotel locations in Muscat, Oman. (I'm currently here) It's just situated in the heart of the city, Al Khwair. It's my second time to be here-- the 1st time, we booked a suite room because there were many of us, but this time we took only a deluxe room which is surprisingly impressive in standards! This is not a new hotel BUT the management has been doing great in maintaining its pristine condition. This is also my favorite place for a buffet lunch or dinner, in fact, I celebrated my birthday here last year! Today, it's my post-celebration (I had my birthday 4 days ago) and I'm a bit excited what their breakfast has to offer! The service here is also good & the staff are helpful & courteous to customers, specially JP, the front desk officer who checked us in, Thank you!❣️Awesome job Management Team! I would surely recommend this hotel to family & friends visiting the area.
Response from Property: Dear Valued Guest, Thank you for sharing with us your comments about your experience. We are delighted to read your feedback, and we very pleased that everything met your expectations. We are happy to hear that our associates went the extra mile and made you feel comfortable and delivered quality service. Once again thank you very much for patronage and your excellent review and we are looking forward to welcoming you back to our hotel, please do not hesitate to contact us directly for any assistance.
Guest User
Stayed in Feb 2024
Couples
0 review
2.0/5
Posted on Feb 29, 2024
The staff and breakfast buffet are nice and the room is clean. Very prompt reaction to any complaints or technical problems! Not always warm water in the shower, so the heating system could maybe use an overhaul. The à la carte menu is a bit mediocre. Important note: no alcohol available.
Guest User
Stayed in Feb 2024
Other
0 review
5.0/5
Outstanding
Posted on Feb 29, 2024
It was easy to get the necessary things because Market was at the ground floor. And hospital was within 10 minutes by walk to get the covid 19 test. My family spent just 1 night but It was good place to reach tourist attractions.
Sameer
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 16, 2023
The hotel has nothing special. All the services I need are available. However, the manager was very kind and extended check-out from the hotel until 6 o’clock in the evening. This is can not find in any hotel.
Salmankareem
Stayed in Sep 2023
Family
4.0/5
Very Good
Posted on Sep 24, 2023
A very sweet and nice ambient filled dinner with family and friends in the M floor. Had a good time. Staff was courteous and always there for our needs. Hoping to come again and have more wonderful memories here.
Response from Property: Dear Valued Guest,. Thank you for choosing to dine at the Seasons Restaurant. We are also very excited to read that you have enjoyed the hospitality offered by staff. Our team puts in a great deal of effort in making sure that all our guests have great moments to take home with them and it is great to see that we were successful on this occasion. Thank you once again for the kind compliments and please do let us know if you are planning to visit us again as we would love to welcome you back and I have a chance to meet you in person. Sincerely, Pir Al Raisi General Manager
Guest User
Stayed in Aug 2023
Other
0 review
2.0/5
Posted on Aug 24, 2023
frankly I would not return to this hotel again, when leaving, they accuse us of having insidiously stolen a sheet from them ... to contradict themselves for 5 minutes without even noting the problem ... and make us pass for thieves while during 3 days their TV did not work and when we asked them to come and see and solve the worries of the channels .... who are the thieves ... because we our rooms we pay for them before so the service must follow behind ... who are the thieves? and the women at the reception are cold not super polite