Sonder the Stat Apartments Midtown

The property had one bedroom, ample loving space, bathroom and full kitchen. Very clean and comfortable. Temperature control was easy to understand. The dining recommendation “Midtown Cafe” was delicious and reasonably priced.

Private little apartment but can hear the other units through the thin floors and walls. The furniture was nice but the nested table was not clean and the bathroom needs new paint and silicon. The bed was not very comfortable. Overall a very average stay.

Good stay overall, bed was surprisingly comfortable for it not being my own. Met our needs.

Feedback Hide a bed was broken. We were 2 adults sharing the accommodation, not a couple. The head was lower than the foot as the frame was broken. I sent you a message to tell you and was given the response that it would be fixed that day. Later in the week I met up with a girl ( putting out salt) and told her again about the problem, bent frame, springs missing and the stick out piece of metal that would have ruined your couch. She assured me it would be looked after that day. Frame was recent. Hideabed more uncomfortable. Kitchen was great! Suggestion is to add a juice jug. We had NO facecloths and only one hand towel. 2 people, 6 days… would you stay there again? Lights were off by the exit to the complex. Very dark, made stairs unsafe, especially for smokers who headed outside at night for a smoke. I did mention it, again to the Sonder employee. The lights still did not work at night. We were there for 6 nights. I believe it is reasonable to expect two packets of coffee a day, unless there is a reduced price for numerous days. My last suggestion is to post how to work the heating system. We are educated people, but it took us two days to figure it out, albeit temperature changed significantly while we were there.

When we arrived multiple rooms had large holes in the wall. I immediately contacted customer service only think I was told was that I would not be charged. Ceiling in bathroom is pealing the planks on floor are bubbling up. Not offered another room or anything. The apartments walls and ceilings are so thin and put together I could hear the neighbors cell phone ringing multiple times and their conversation. The next evening a party was happening upstairs I could hear every word from that party. Contacted customer service they said they would speak to them. Never got a response party went on after contact no communication again. I contacted customer service again about the state of the room. Was told I would be contacted. I heard nothing back of course. Another party happened another evening contacted customer service no response. This place is a disaster. I would never ever return! I was offered the 30 dollars back that I paid for early check in. That’s all I was offered in the 6 days I stayed at this location. It’s an absolute joke of an establishment. Good luck trying to have any communication with any one here

Very Good! Clean place. I had no problem with noise from neighboring rooms. Safe area with some good options for eating and quick travel shopping.