Hotels Near Gateshead Millennium Bridge in Newcastle

Our third stay in 12 months. We enjoy the location of this hotel, so handy for bars and restaurants; no taxis required! The breakfast is also amazing, loads of choice, food is hot and fresh, tables always clean and staff are well organised and friendly. The beds are really comfortable, and shower has always been good, and rooms/linen always clean. We like the ice bucket provided and machine in the hall, the complimentary water and having robes and slippers in the room. Two small points that weren't great were as follows. We've never yet had a working fridge in our room. Not sure whether this is a service no longer offered for some reason, if there's a way to switch it on/request it to be on or if we're just unlucky and always get one that doesn't work! Not a major problem, just would be nice to have, or take it away so we don't think it should be working. The other point is just the general decor, as in marked/damaged paintwork, tired fittings, and in this bathroom, damp affecting the grout and shower cubicle fittings plus a big crack in the sink. More wear and tear than cleanliness, and hopefully general freshen up/ refurb is on the cards soon. Still a great hotel in a great location, we'll be back!

Room was mouldy and plaster coming off the ceiling, toilets are too far from room And not very clean also blocked 3 times in 2 days, then they take a deposit off you which is fair enough but find very petty excuses not to give you it back terrible service and very dirty place

The location for Hampton by Hilton Newcastle is extremely convenient, just adjacent to the Nexus Central Station. The room are clean and supplied with adequate daily consumables such as shampoo, conditioner, body wash, iron, iron board, electric water boiler, coffee, tea, etc. We had requested them to provide one more quilt to us and was attended to timely. Will consider to come again if required. Thanks.

I went to the county hotel for a weekend away with my partner we went to check in staff were friendly and accommodating very pleasant went up to our room it was very clean and well layed out the bed wasn't to hard or soft the hotel its self is in an ideal place very close to all activities we booked a table in the Hudson restaurant in the hotel again I was blown away with the service all staff were so friendly and food was fantastic we also had breakfast included in room price the price was cheap for 2 breakfast all you can eat continental especially in a 4 star hotel food was beautiful we will defo be going back

We would not hesitate to recommend this City Centre hotel. The rooms are not the biggest but more than enough space. The staff here are amazing. They are a credit to the chain. They deal with any problems quickly and most professionally. Thanks to them we had the most enjoyable stay…..thank you

I stayed 4 nights as part of a National Coach Holiday trip, with Bed Breakfast and Evening meal included in the package. The location of the hotel and the communal areas cannot be faulted, and all areas were very clean. The staff were helpful and friendly. The big disappointment was being told that we could not get our evening meal until 7.30pm. We had to pre book from a 3 course menu on arrival and subsequently each evening. 7.30 pm was late for a lot of us, being of a mature age! Also service was badly planned as the waiting staff came out and went round the room asking who was having which dish. This not only took a lot of time and also some people forgot what they had pre -ordered. With 3 courses to serve we did not finish until 9pm. This is not the waiting staff's fault, but bad management practice. However on the fourth night, all was chaos. two more coach parties had been booked in and there was mayhem, and a near riot in the dining room with about 160 people trying to get seated. it was after 8pm before service started, again not the fault of the staff. A lady on our table did not get her starter at all. I think she was quite relieved as Bruschetta does not consist of a lump of soggy brown bread, a roughly chopped tomato, some thick slices of onion, and the half dead and wilted salad greens which were served with most meals. No apology from the management. Breakfast was excellent. The rooms were a good size and were clean, but the bathroom was shabby, chipped bath and basin and a toilet seat that was not very secure. The beverage station did not get replenished until Thursday, and the dirty mugs did not get replaced throughout our stay. The. basin tap broke on Thursday morning, which I reported, but it did not get fixed. Can't fault the staff, but working practice and management leave a lot to be desired. Thank goodness for my fellow travellers, whose friendship and brilliant sense of humour made it all worthwhile. Also thanks to National Coach Holidays and our driver.

The overall place was nice, neat and clean. Location wise it was ideal however the towels provided had holes in them. It would be really nice if they provided facilities to refill water bottles with filtered drinking water instead of filling our bottles from the washroom tap!

This hotel is not a place to stay for more than two nights. They do not clean your room and provide replenished supplies. You have to ask every time you need something, tissues toilet paper milk tea coffee clean towels soap. It is an hotel with many rooms but it seems as though there are only four disabled parking places close to the front of the hotel the last couple of nights the two disabled parking spaces were filled by expensive Porsches that did not display blue badges. Seems they think they can do what they like The parking is monitored by parking eye. Be careful as you may end up with a hefty parking charge from ******* like them It gets very noisy at the weekends, ask for ear plugs and they look at you stupid. Generally they could save a fortune by turning the hot water temperature down and using thermostatic mixer taps. The aircraft noise starts between 6am and 7 am. There seems to be a lot of secrecy you have to ask for menu’s then get told where to get it Be a good idea if they had menus in the rooms.food not bad reasonable price but would have liked menu in rooms Interesting caveats you don’t get a refund if you have a covid related issue or if Ukraine causes problems but they do not have any protocol’s in place about social distancing. The lifts are a free for all and there are no notices about about who should be in the lift . I think the rated capacity is 10 or 75 kg. I would like to see limits on lift capacity and stopping un related people entering the lifts. Three times I told people I did not want to share the lift but they still piled in so I left. One way to prevent this would be to not have interrupted journeys if you get in on floor 2 and want to go to ground floor do not stop at level 1. They seem to be more concerned with their profits than customer safety or protection. You can get rooms cheaper on other websites than their own checkin Would I be going back? ?? Not 100% sure yet but 99.99% I won’t be returning

Stayed overnight as my hubby had an appointment, we took our furbaby with us. We arrived early abd as I was concerned about the parking timescales, we went to query at reception. We were met by Katy and Kelly who were really helpful. As our room was ready, they checked us in early. They were really friendly and customer care was excellent. Our room was clean and well aired. Yes there was some road noise, but we anticipated worse as the holtel is located next to a busy main road and is on the flight path into Newcastle airport, however, tye windows blocked out most of the noise. If staying here, go with an open mind we did and were pleasantly surprised