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Location9.5
Amenities9.0
Service9.0
Cleanliness9.2
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All reviews(2641)
Positive reviews(2554)
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Delicious breakfast(342)
Well designed(275)
Secluded lake view(194)
Has an infinity pool(154)
Children's pool available(154)
Clean pool(154)
Great swimming pool(154)
Excellent afternoon tea(46)
Negative reviews(87)
Guest User
Guestroom (2 Beds)
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 11, 2025
Ningbo Park Hyatt is great and very clean in a quiet part of Ningbo
Response from Property: 尊敬的賓客,您好!感謝您對寧波柏悦酒店的支持與厚愛,並撥宂與我們分享您的入住體驗。很高興得知您對此次的入住感到滿意,能為您帶來美好的入住體驗,是寧波柏悦酒店全體同仁的榮幸,期待您的再次光臨! — 寧波柏悦酒店
Guest User
Guestroom (Double Bed)
Stayed in Mar 2025
Couple
2 review
9.5/10
Amazing
Posted on Apr 6, 2025
Fantastic range of amenities and design. Several onsite restaurants and tea houses with stunning waterfront landscape. Great breakfast with lake views . Beautiful indoor swimming pool and gym open 24/7. Will definitely come back.
6/8
Response from Property: [“Relax and Calm” Selected Spa Treatment Package 799 RMB] Dear guest, hello! First of all, on behalf of Park Hyatt Ningbo, I would like to thank you for your support and love for us, and for taking the time to share your stay experience with us. I am very happy to know that you are satisfied with your stay. It is an honor for all colleagues at Park Hyatt Ningbo to bring you a wonderful stay experience. We will continue to optimize our services, pay attention to details, maintain a professional attitude, and provide guests with a warm and high-quality stay experience. I look forward to your visit again. Sincerely, Salute / Park Hyatt Ningbo
Anonymous User
Executive Suite
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Aug 4, 2025
## Park Hyatt Nirvana: A Serene Jiangnan Dream by Dongqian Lake
As our car wound along the lakeside road, the understated grey-tiled roofs and white walls of the Park Hyatt Ningbo came into view. This luxurious sanctuary, transformed from an ancient Jiangnan water village, seamlessly blends traditional architectural elegance with modern sophistication. Upon arrival, May, the Front Office Manager, greeted us with a warm smile that instantly melted away our travel fatigue. With professionalism and attention to detail, she introduced the hotel’s amenities and kindly recommended an upgrade to the Lakeside Suite—a decision that immersed us in a dreamlike Jiangnan experience far beyond our expectations.
The Lakeside Suite framed Dongqian Lake like a living ink-wash painting. Each morning, we opened the floor-to-ceiling windows to mist-kissed waters resembling a classical scroll; by dusk, the lake shimmered in amber hues under the setting sun, dotted with distant sailboats. Inside, the suite masterfully balanced traditional Chinese aesthetics with contemporary comfort—exquisitely carved screens divided the tranquil living space, embroidered cushions complemented modern art pieces, and the freestanding bathtub by the window created the illusion of floating above the lake. The smart bedside control system, allowing us to adjust lighting and curtains with a touch, harmonized technology with timeless elegance.
May’s service was nothing short of impeccable. Noticing our preference for quiet mornings, she proactively adjusted housekeeping schedules. When we expressed interest in local flavors, she not only recommended authentic Ningbo restaurants but also hand-drew a map of nearby attractions. These thoughtful, personalized touches transformed a routine stay into a heartfelt experience. At checkout, a carefully prepared gift and a handwritten note from May added the perfect sentimental farewell.
Park Hyatt Ningbo redefines luxury through details—not in opulent extravagance, but in the artful fusion of cultural heritage, intuitive service, and refined design. Here, every corner whispers a Jiangnan tale, and every gesture carries genuine warmth. As Dongqian Lake’s waves continue to ripple, the memories woven by this retreat linger, promising our return to this lakeside haven.
Also special thanks to Judy Dai and Brown Wang as well. 😊
Response from Property: 尊敬的客人,您好!感謝您選擇在寧波柏悦酒店收藏這段旅程。當您於落地窗前靜賞東錢湖的霧靄黛瓦,或在酒店園林遠眺夕陽為湖面灑上金光時,相信自然與匠心的交融正悄然成為您記憶中的温柔註腳。期待重逢之日,讓我們再次為您翻開關於隱逸棲居的新篇章! — 寧波柏悦酒店
Dietmar RAMBAU
Queen Room With Lake View
Stayed in Dec 2024
Travelling with friends
12 review
10/10
Outstanding
Posted on Jan 27, 2025
The hotel has a fantastic and scenic view on the Dongqian Lake and is offering all service to just stay there and enjoy. The gym and the indoor pool area are amazing. The rental bikes at the hotel are high quality. The service is super friendly and was always helpful. Thank you.
Response from Property: Dearest guest, thank you very much for taking the time and effort to share your experiences with us. We are glad to hear that you are satisfied with the stay. It is our pleasure to bring you a wonderful experience in Park Hyatt Ningbo Resort and Spa. Whether the hotel location, interior design or breakfast as well as the beautiful Dongqian Lake, we are working to provide the “Unique” to our guests. We sincerely look forward to your visit again! Best regards!
Yuma Robert
2-bed Room With Garden View
Stayed in May 2025
Family
2 review
6.0/10
Posted on Jun 11, 2025
Beautiful scenic location and aesthetic spacious facility.
Upon arrival the doorman did not greet nor escort us so we had to carry our bags and find our way to the reception. The receptionist were friendly and were happy to oblige when we asked for restaurant recommendations in the city. However, upon check-in, once again we were left on our own accord to find our way to our room, caring our bags (no instructions on how to or guidance to our room).
Being a resort, I was surprised when the life guard told me a swimming cap was needed in order to use the pool. This rule was made aware to me only after having entered the pool. A little heads up on the website or during check-in about swimming cap requirements would have been appreciated.
Furthermore, I was pleasantly surprised to find that there was a steam sauna and jacuzzi in the men’s locker room, something which I do not remember seeing in the facility description online. Unfortunately, it felt like the general hygiene upkeep was not up to standard. For instance, despite being there at seven, first thing in the morning, the floor and showers had a lot of hair. I also decided to not use the men’s jacuzzi as there was visible scum/oil on the surface of the water.
Breakfast was lovely with ample variety of western and Chinese foods. Not sure if my experience was as such due to it being an off-season. This place has potential.
Response from Property: 尊敬的客人,您好!非常抱歉此次入住未能達到您的期待,我們已收到您的反饋,並在第一時間進行了分享核查與改進。寧波柏悦始終以為賓客提供高品質旅居體驗為準則,您指出的細節正是我們提升的重要方向。我們深知一次不盡人意的服務便可能辜負信任,對此深感歉意!期待未來能夠再次迎接您的到來,為您展現出我們更好的一面,靜候與您再次相遇。
JJ87
Guestroom (Double Bed)
Stayed in Oct 2024
Couple
45 review
10/10
Outstanding
Posted on Nov 7, 2024
Beautiful hotel with finely designed, spacious rooms. The swimming pool is very nice and the hotel is overlooking the lake in a beautiful scenary.
Response from Property: Dearest guest, thank you very much for taking the time and effort to share your experiences with us. We are glad to hear that you are satisfied with the stay. It is our pleasure to bring you a wonderful experience in Park Hyatt Ningbo Resort and Spa. Whether the hotel location, interior design or breakfast as well as the beautiful Dongqian Lake, we are working to provide the “Unique” to our guests. We sincerely look forward to your visit again! Best regards!
Abigail Julia
Queen Room With Garden View
Stayed in Oct 2023
Solo traveller
13 review
10/10
Outstanding
Posted on Nov 19, 2023
Wonderful hotel, room was beautiful and incredibly spacious and the staff were accommodating and most spoke English too.
Response from Property: Dear guest, hello! First of all, on behalf of Park Hyatt Ningbo, I would like to thank you for your support and love for us, and for sharing your stay experience with us. We are very happy to know that you are satisfied with your stay. It is an honor for all colleagues of Park Hyatt Ningbo to bring you a wonderful stay experience. We sincerely look forward to your visit again. Sincerely, Salute / Park Hyatt Ningbo
Guest User
Guestroom (Double Bed)
Stayed in Feb 2024
Business traveller
10 review
10/10
Outstanding
Posted on Mar 28, 2024
nice view and good in design
Response from Property: 尊敬的賓客,您好!首先,我謹代表寧波柏悦酒店感謝您對我們的支持與厚愛,並撥宂與我們分享您的入住體驗。很高興得知您對此次的入住感到滿意,能為您帶來美好的入住體驗,是寧波柏悦酒店全體同仁的榮幸。我們誠意期待您的再次光臨。此致 敬禮 / 寧波柏悦酒店
Holzschuher
Guestroom (2 Beds)
Stayed in Jun 2022
Solo traveller
29 review
8.0/10
Very Good
Posted on Aug 21, 2022
Very pretty location next to the lake with great view over the lake, especially from my room.
Disappointing is the food and service in the la card restaurant, food takes very long and the taste is just soso for a high price.
Also the breakfast service on Sunday is very slow, a lot of food is out and it takes very long to gets replaced.
Better is the tea house, they are much more attentive in the service
6/7
Response from Property: Dear guest:Thank you very much for taking the time and effort to share your experiences with us. We are most grateful to you for bringing this matter to our attention, as it is only through valuable feedback such as yours that enables us to constantly monitor our operation. As a result of your comments regarding the food and service as well the breakfast, I had shared with my respective managers to look into these.Thank you once again for taking the time to pass on your comments and share your experience and I do hope that we will have the opportunity of welcoming you back./Your sincerely
Guest User
Guestroom (Double Bed)
Stayed in Dec 2022
Couple
1 review
10/10
Outstanding
Posted on Jan 7, 2023
Stayed in the hotel for two nights. We would like to note the high level of service. Clean and quiet room, air conditioner, bath. All questions were answered, at the reception there are lovely young ladies who speak excellent English. Fresh, tasty buffet breakfast, fragrant coffee. We were very satisfied with our stay at the hotel. We sincerely thank the hotel administration.
Response from Property: Dear guest:Thank you very much for taking the time and effort to share your experiences with us in in Ctrip.We are most grateful to you for bringing this matter to our attention, as it is only through valuable feedback such as yours that enables us to constantly monitor our operation. Thank you once again for taking the time to pass on your comments and share your experience and I do hope that we will have the opportunity of welcoming you back. By that time, you will be able to enjoy our better service and more facilities./Your sincerely
tdelavault
Guestroom (Double Bed)
Stayed in Oct 2022
Travelling with friends
13 review
10/10
Outstanding
Posted on Nov 14, 2022
Really impressive hotel with beautiful room and park.
Unfortunately lot of facilities were closed because of covid19. Nevertheless, buffet is amazing and great service for the team.
Response from Property: Dear guest:Thank you very much for taking the time and effort to share your experiences with us in in Ctrip.We are most grateful to you for bringing this matter to our attention, as it is only through valuable feedback such as yours that enables us to constantly monitor our operation. Thank you once again for taking the time to pass on your comments and share your experience and I do hope that we will have the opportunity of welcoming you back. By that time, you will be able to enjoy our better service and more facilities./Your sincerely
Guest User
Suite
Stayed in Sep 2022
Couple
1 review
8.0/10
Very Good
Posted on Oct 17, 2022
Top in terms of location, facilities, staff friendliness and room standards. Zero stars for the quality of the dining experience, I'm afraid. Mediocre local dishes hopelessly overpriced and way below average by Ningbonese standards. Could have gone to Hanling village down the road or a bit further into Yinzhou for the same or similar dishes at a tenth of the price (and better quality). We felt it was quite an insult and if it hadn't been rather late and we hadn't been starving, we would have gotten up again and jumped in a Didi. My workplace canteen offers similar local dishes at less than 10 kuai/dish (ok, not a valid comparison, I must admit, but even the most expensive local restos don't charge more than 50 kuai either and provide bigger size portions and tastier). The portions were tiny and starters were priced on average at 100+ kuai while the mains, the size of starters, were on average 220+ kuai. Hardly reasonable for some seasonal veggies and 10 tiny rubbery beef cubes. The white wine hadn't been cooled (happens all the time but kinda unexpected if you pay 4,000 kuai a night for a resort in one of Ningbo's prime locations) and it was a cheap bottle priced at nearly 80 kuai a glass. Having stayed in a variety of luxury lakeside venues across Zhejiang over the years, we were pretty taken aback. For me it was the worst value for money food experience during my entire time in China. We loved our suite, the fitness facilities as well as the architecture of the entire resort though. The service was pretty professional and friendly even though hardly anyone speaks English which is surprising given that this place is regularly frequented by non-Chinese speakers from the local areas nearby (and we saw plenty of those for lunch). Also, in comparison to similar properties across Ningbo and Zhejiang, the breakfast was the worst also. Never mind the continental and English style brekkies (sometimes difficult to get right, we get that), even the Chinese dishes were mediocre (such as the soups, fried items etc) which was surprising. Should we return (we practically live down the road), we'll not spend a single penny on food in this place.
Response from Property: Dear guest:Thank you very much for taking the time and effort to share your experiences with us in in Ctrip.We are most grateful to you for bringing this matter to our attention, as it is only through valuable feedback such as yours that enables us to constantly monitor our operation. As a result of your comments regarding the dining experience, I had shared with my respective managers to look into these.Thank you once again for taking the time to pass on your comments and share your experience and I do hope that we will have the opportunity of welcoming you back./Your sincerely
Allen Yee
Guestroom (2 Beds)
Stayed in Sep 2022
Family
3 review
10/10
Outstanding
Posted on Oct 6, 2022
Second stay the the Park Hyatt Ningbo. Great location, cleanliness, service, and facilities overall. However, the rooms are beginning to show their age (curtains, floors); Chinese Restaurant is terrific; Buffet breakfast is decent but the coffee could be improved.
Response from Property: Dear guest:Thank you very much for taking the time and effort to share your experiences with us. We are most grateful to you for bringing this matter to our attention, as it is only through valuable feedback such as yours, such as guest room/restaurant/coffee, that enables us to constantly monitor our operation.Thank you once again for taking the time to pass on your comments and share your experience and I do hope that we will have the opportunity of welcoming you back./Your sincerely
Heiko
Guestroom (Double Bed)
Stayed in Jul 2022
Couple
5 review
9.5/10
Amazing
Posted on Aug 28, 2022
Location is amazing, and the service is good. Unfortunately at the time we been there it was very crowded.
But we would definitely recommend!
Response from Property: Dear guest:Thank you very much for taking the time and effort to share your experiences with us. We are most grateful to you for bringing this matter to our attention, as it is only through valuable feedback such as yours that enables us to constantly monitor our operation.Thank you once again for taking the time to pass on your comments and share your experience and I do hope that we will have the opportunity of welcoming you back./Your sincerely
Anonymous User
2-bed Room With Lake View
Stayed in Mar 2025
Family
11 review
10/10
Outstanding
Posted on Apr 20, 2025
This vacation experience is still very good. Although there were a few small episodes during the process, they were all resolved. Special thanks to the front desk girl Yuri Yang Simin, who was smart and quick to respond to and resolve the problems and needs we encountered during our stay, giving us a wonderful experience. Fortunately, we can meet her at Ningbo Park Hyatt🌹🌹🌹
Every partner at Ningbo Park Hyatt is very enthusiastic and kind from the front desk service, restaurant service, cleaning service, and shuttle service. Thumbs up for you👍
Original TextTranslated by Google
6/18
Response from Property: 尊敬的賓客,您好!郭沫若先生譽東錢湖為“西子風韻、太湖氣魄”,歡迎您來到美麗的東錢湖畔。首先,我謹代表寧波柏悦酒店感謝您對我們的支持、厚愛與讚譽,並撥宂與我們分享您的入住體驗。寧波柏悦酒店所有員工秉持着“關愛每一個人,盡善盡美顯真我”的信念,力求為每一位賓客提供精緻的環境、服務與美食,打造獨一無二的尊榮體驗。您對Yuri 的認可已轉達給她,其他同事也會以此為榜樣。您的滿意是我們寧柏人的不懈追求,我們會再接再厲,保證服務品質,期望不久的將來歡迎您和家人朋友回來,屆時有機會再為您呈上更親切精緻的服務。期待您探索更多山湖記憶,享受一段愜意時光。再次祝您旅途順利!此致敬禮 / 寧波柏悦酒店