Lugu Lake Cheman Ruyingsong Mid-Levels Hotel

The hospitality was amazing. The staff are highly attentive and they went above and beyond to ensure our stay was enjoyable. The space is minimalistic and highly aesthetic. The views are breathtaking. Food was amazing. The hotel provided great facilities including a laundry room which was super convenient. Commonly used amenities were available.

the hotel exceeded my expectations. butler Owen was super meticulous the moment we reached the hotel. he ensured the kids are comfortable and well fed and even gave my family member a mini celebration on his birthday. thank u butler owen for your extra effort. the hotel experience was made better by u. room was nice and view was gorgeous. can even save the sight tickets because the view from the hotel is way better without crowd. the back garden was super fun for the kids w the cat house and small corner for activity. bon fire was made alive by the host and guests who participated. only thing to improve in my view is the breakfast. we had the western choice and it was limited in options for those not taking beef and toast was abit odd and cold. i think the hotel tried to be fanciful w the food platter but wish we have a simpler and more rustic local breakfast spread. but overall 9/10 and owen scores the last 1 pt to make it 10/10

This is one of the perfect hotel i have ever stayed throughout, from design, services, amenities, activities, all these made us feel home. Kudos to our assigned butler, Mr Owen, has taken care us well from the moment we stepped into the hotel. We even have our room free upgrade to have a best view and also given us extra local breakfast to let us try. He took very good photos too ! My wife likes it very much. Not forgetting mention all the staffs within the hotel, also very polite and greet us everytime. Definitely will come back next time around.

Beautifully furnished rooms and hotel common area/restaurant. The room views were stunning. Restaurant dinner was superb and amongst the best meals we had in Yunnan. Attentive service from the hotel crew and our butler 央央

Loving every single bit of this hotel! Owen is exceptional awesome!

Views from the room was excellent, room was equipped with AI function. Provides a humidifier for the room as well which is great. Location of the hotel was atop a very steep hill which made climbing up and down a little inconvenient- they do offer a driver service but it is not available all the time- limited to certain hours and when there is another guest using the car then will need to wait. Service was not consistent- some staff were not very friendly but some staff provided amazing service: Staff 小周非常友善热情，旁晚临时问他想去湖边走走 他就马上安排了亲自载我去 让我在泸沽湖的最后一个傍晚能够在夕阳下体验湖边漫步，过后还及时来接我回去， 让我感觉非常感谢。 4月6号值晚班的柜台小姐也特别热情友善，很喜欢她 可是不知道她的名字。