Connector34414084284
April 18, 2025
We had a very disappointing experience with Amara Ocean Front Beach Resort. Upon arrival, we found the room to be in extremely poor and unhygienic condition—dirty bathrooms, stained linens, and an overall neglected environment. It was absolutely not what was shown or expected, and we decided not to stay even a single night. We requested a cancellation on the grounds of the unacceptable room condition and asked for a refund. However, the staff were completely uncooperative and showed no willingness to help. Instead of taking responsibility, they directed us to contact the booking agency, refusing to handle the issue themselves. This kind of service is completely unprofessional—poor hygiene, lack of accountability, and zero customer support. We strongly advise others to avoid this resort.