Best Hotels near Swanson Sound Service, Oakland

The staff are the best - Trish, Lauren, Ree-Ann, Joey, Adham, Will, Anatero, Tupo, Jose, Laurence, Cole, Nikki, Trung, Martin, Theodore and the rest of the team made my long-term stay exceptionally comfortable. I felt quite at home and could have easily stayed longer had my travel plans not taken me across the globe. The breakfast buffet was more than adequate and the restaurant serves very delicious food. The pool and gym adds to the convenience and ambience.

I have been staying at this location since I first started visiting the Bay area about a year ago. I feel in love with the location right on the water a few minutes walk from Starbucks and other venues, Such a romantic locale. Comfortable, luxuriously so. The staff are always helpful and take care all my needs and check on my comfort every single day! The breakfasts always include fresh fruits, eggs and you can make your own waffles, I love the coffee it always tends to add that extra point to my stay! Above all I feel like I'm coming home to family when i return here and I will be return for a long time simply because I feel welcomed here.

I was extremely disappointed with my recent stay. I spoke w/ the front desk manager & with many other staff during my stay at this location. This turned what was supposed to be an exciting, exploratory visit to Oakland for house hunting, into a bit of a drag and disappointment. I have outlined some of my feedback below as I think this should be addressed on a larger level so that others do not have the same experience as us. First, I am FUMING irritated by how I was treated by the valet at this hotel. It happened twice in the same evening, with the same person. He was rude, talked down to me about how to speak to the valet staff about how I need my car to be parked, and had extreme attitude, after making me move my own car several times because he was overwhelmed. This is unacceptable. I have driven cars in hundreds of hotels both in and out of the U.S. and I am not about to be talked down to by a valet attendant. The hotel itself. This hotel needs help. The bathroom is dirty and broken down. We had a tile loose above our bed that made us nervous to sleep and the floors were pretty gross in the bathroom. It was an extremely warm weekend in Oakland and our room was so warm and the AC was not working properly. We had to call and have a fan brought to our room because we couldn’t sleep. Also we had a lot of issues with the television not working on the internet. So had major limitations on working Netflix etc. The hotel service. We needed plates and silverware for take out one night. We had been out house hunting until later in the evening and we called for plates/silverware. I took nearly an hour to get these items to our room and we had to call more than once. We also requested our room to be serviced on Saturday (we called earlier in the morning to double check they would be coming). We had a stain on our sheets we wanted changed. We arrived back at the hotel later around 9pm after another day of house hunting to find our room completely untouched and unchanged. It was so frustrating because we were exhausted. This time I decided to speak to the manager on duty (who was friendly and understanding) but again had to call more than once because of the delays. Our room did not end up fully changed until 11pm. We stayed in Oakland because we are relocating back to the Bay Area and wanted to check out the East Bay and in particular Oakland, Rockridge and the Oakland hills. This is nowhere near the welcome we expected and was a major turn off to Oakland. Ya’ll need to get it together.

Great location for visiting our relatives. Front desk staff was helpful, and we appreciated that they had extra towels and toilet paper behind the front desk so that we wouldn’t have to wait for someone to deliver this to our room. Beds in our 7th floor room was surprisingly firm. Most hotels have worn soft beds. Bathroom is well designed considering it’s a small space. Bright lights and white walls with a modern shower reminds me of a deluxe cruise ship bathroom. Mini microwave in the room is a nice plus because the Trader Jo’s is right across the street. Free parking is a definite plus. And lobby area feels like a mini living room. At night, you need your hotel key to walk through the front entrance sliding doors as well as tap key to access elevator — great double security feature which I appreciated! And housekeeping staff were genuinely helpful and friendly.

I dealt with Enrique and Renee and they were amazing so helpful and sweet. It was my first time in Oakland and they told me about all the amazing places to go see and vist. They were always making sure I was ok and if I needed anything. Definitely will return because of those two.

The sanitary environment is very good

Hampton Inn just opened a couple of years ago—easily accessible by BART and blocks away from some of the best restaurants in Oakland Chinatown; quiet, clean, and spacious rooms; laundry facilities; and generous breakfast. Most of all, they have some of the best front desk team members like April, Juliana, and Laura who can be reached by text messaging for efficient guest services. A great option for a delightful stay.

I stay at the property every time I visit my family and friends in the bay area. I always can count on a clean quiet room and good service. I typically check in at night and there is always a nice staff member regardless the day that I check in. The food is good as well as I have tried several items.

Hotel is kept in good order. When the facility runs out of parking in the hotel parking lot you are directed to park in the paring complex across the street. Be cautious when parking there, Oakland is a crime riddled city where criminals get a free pass to prey on the weak. Be cautious when traveling in all of the bay area. Wear a bullet proof vest if you can.