5 Chome-18-25 Fukushima, Fukushima Ward, Osaka City, Osaka Prefecture, 553-0003, JapanView Hotel Details
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Hotel Hanshin Annex Osaka Guest Reviews
4.6/5
Great
506 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(506)
Positive reviews(496)
Reviews with photos/video(113)
Easy to get around(123)
Many dining options(61)
Close to metro(58)
Convenient for shopping(47)
Well designed(12)
Friendly front desk staff(9)
Clean bathrooms(5)
Highly recommended(4)
Negative reviews(10)
Guest User
Double Room
Stayed in 2024年6月
Solo travellers
7 review
4.7/5
Amazing
Posted on 2024年6月24日
I’ve been spending a whole week staying in Osaka mainly for working. First, the location is good, near the Fukushima station and not far from the Umeda. The room is a bit tiny (compared to other hotels I stayed in Kansai area with comparable price) but very clean and well-designed. Regarding the noise, it’s acceptable if you live in higher floors (can still hear the noise when there’s train passing by). One issue is that the washing machines are always too busy, especially in the midnight. The reception can help collect the clothes when it’s ready, but still I have experienced an earlier stop once (didn’t set password only for that time). I appreciate this service but would be better to prepare more machines. Bonus: There are lots of izakayas nearby with delicious food and nice service.
Response from Property: Thank you for choosing Hotel Hanshin Annex Osaka. We apologize for the inconvenience caused by the lack of only three laundry machines, although the laundry corner is very popular. We will take your feedback into consideration as an issue for future service improvement. We look forward to your continued patronage of the Hotel Hanshin Annex Osaka.
Abdullah112
Twin Room
Stayed in 2024年10月
Travel with friends
5 review
5.0/5
Outstanding
Posted on 2024年10月22日
I like it
Response from Property: Thank you very much for staying at Hotel Hanshin Annex Osaka. We are very pleased to hear that you were satisfied with your stay. We all look forward to welcoming you again.
Liow Xuan Zheng
Double Room
Stayed in 2024年3月
Couples
14 review
5.0/5
Outstanding
Posted on 2024年3月30日
Hotel was located near the train station. Very convenient for travellers.
Response from Property: Thank you very much for staying at Hotel Hanshin Annex Osaka. Thank you again for taking the time to provide us with your feedback. We are very pleased to hear your compliments about the location of our hotel. We look forward to welcoming you back to our hotel.
TPN
Superior Double Room
Stayed in 2024年1月
Couples
24 review
4.0/5
Very Good
Posted on 2024年2月3日
Overall, great place to stay for the price and its location. It's one station away from the busy Osaka/Umeda area - walkable within 15-20 mins to Osaka JR/Nishi-Umeda station. There are quite a number of small izakaya/restaurants around the hotel and 2 supermarkets and a 7-11 nearby! I would stay here again :-)
Response from Property: Thank you very much for staying at Hotel Hanshin Annex Osaka. We would also like to thank you again for taking the time to send us your feedback.We are very happy to hear that you enjoyed your stay with us and that we have received many compliments from our guests. We will continue to provide you with services that will satisfy you in the future.We look forward to welcoming you again.
Guest User
Double Room
Stayed in 2024年7月
Couples
1 review
4.2/5
Very Good
Posted on 2024年8月4日
The location is convenient and near USJ. Oasis Market is just on the next door. But the room is a bit smelly, which mainly comes from the toilet, perhaps the filter has not been changed in a long time.
Response from Property: Thank you very much for choosing Hotel Hanshin Annex Osaka. We would also like to take this opportunity to thank you for taking the time to provide us with your feedback. We are very sorry for any discomfort you may have experienced. We will ensure that our guest rooms are thoroughly cleaned in the future. We hope you will have another opportunity to stay with us again. We sincerely look forward to your next stay with us.
Nic.N
Double Room
Stayed in 2024年1月
Couples
2 review
5.0/5
Outstanding
Posted on 2024年1月23日
Locations is very near to the train station. Just 2minutes walk. There is a supermarket below the hotel, is very convenient. They have 24hours iron room and laundry. Around the hotel also have a lots of local restaurants and bar.. is very easy to look for foods and drink. If you are going to USJ, is just 4 stops to the USJ station. And 1 stop to osaka station and reach the Umeda Shopping centre.
Response from Property: Thank you very much for choosing Hotel Hanshin Annex Osaka. We would also like to thank you again for taking time out of your busy schedule to provide us with your feedback.We are very pleased to receive your compliments regarding our location.We sincerely look forward to welcoming you again.
Anonymous User
Superior Double Room
Stayed in 2024年10月
Couples
22 review
4.7/5
Amazing
Posted on 2024年10月29日
Good location!
Will choose this hotel again for next Osaka trip!
Response from Property: We sincerely appreciate your stay at Hotel Han-Shin Annex Osaka. In the meanwhile, any comments and suggestions are welcome. We sincerely appreciate your compliment on the surroundings aroud the hotel . Thank you for staying to our hotel and hope to serve you again in the near future.
Guest User
Double Room
Stayed in 2023年12月
Couples
32 review
4.7/5
Amazing
Posted on 2023年12月13日
I stayed for 6 nights. Location is very very good. Room is clean, able to change towel every day but room will be cleaned every 3-4 nights (It would be good if cleaning room every 1-2 days). Able to keep 29" for 2 luggages under the bed.
Response from Property: Thank you very much for staying at Hotel Hanshin Annex Osaka for a long term stay.Thank you again for taking time out of your busy schedule to give us your feedback.We are very happy to hear that you were satisfied with your stay.We will continue to strive to improve our services, and we look forward to welcoming you to our hotel again when the opportunity arises.We look forward to welcoming you to our hotel again in the future.
Sophiaaaaaaa
Double Room
Stayed in 2024年4月
Family
10 review
4.5/5
Great
Posted on 2024年4月21日
The hotel is located near Fukushima station (Osaka Loop Line). It can be easily confused by another Hotel Hanshin Osaka which is a few minutes away by foot. The room is fairly small for a family of three. The breakfast is delicious and thanks to the front desk for helping with storing luggage (free). Good for one night stay before heading to USJ.
Response from Property: Thank you very much for choosing Hotel Hanshin Annex Osaka.Thank you very much for taking the time to give us your feedback.We apologize for any inconvenience caused by the size of your room.We look forward to welcoming you back to our hotel again when the opportunity arises.
Lazy Bubba
Double Room
Stayed in 2023年10月
Business travellers
3 review
4.2/5
Very Good
Posted on 2023年10月22日
The room itself is smaller than I expected, but the bed is big enough and there is everything what I needed.
There are bunch of restaurants and bars on the street right in front of the hotel, and the only problem is difficult to choose one from them :)
Response from Property: Thank you very much for staying at Hotel Hanshin Annex. We would also like to thank you again for taking the time to send us your feedback. We are very pleased to receive your compliments on our location and facilities. We also have a 22 square meter room with a bathtub, which we hope you will consider if you have a chance to stay with us. We look forward to welcoming you again.
Guest User
Double Room
Stayed in 2023年10月
Couples
2 review
4.7/5
Amazing
Posted on 2023年10月22日
Convenient for traveler as the hotel is within 50m of JR Fukushima station and 200m within non-JR Hanshin Fukushima subway station. Many small restaurants and places to eat nearby which are cheaper than the hotel meals at the 1st floor. Reception for check-in/out is at the 2nd floor. Our room with queen bed is small but accessible with creative use of space (eg. Luggage can be stored under the bed). One downside is the water tap outside the bath room does not come with hot water which is important in winter.
6/7
Response from Property: Thank you very much for staying at Hotel Hanshin Annex Osaka. Thank you again for taking the time to send us your feedback. We are very pleased to hear your compliments about our location. However, we apologize for the inconvenience caused by the washbasin. Please do not hesitate to ask us if you have a chance to use it next time. We look forward to serving you again.
Guest User
Double Room
Stayed in 2024年3月
Couples
1 review
2.5/5
Posted on 2024年3月25日
The reception is not helpful at all. Don't expect she will help you to take something to the room. Every thing, from towels to paper, you request she will ask you to go to front desk and take it yourself. However, the first time I went to the front desk, hitting the bell just could not summon the staff. You have to go back to the room and give them a call. In the second time you go to the front desk, they will finally show up.
Response from Property: Thank you very much for staying at Hotel Hanshin Annex Osaka.We apologize for the inconvenience caused by the staff's response. We will strive to retrain our staff to prevent this type of thing from happening in the future. We look forward to seeing you again.
Anonymous User
Twin Room
Stayed in 2023年9月
Solo travellers
5 review
5.0/5
Outstanding
Posted on 2023年9月25日
Clean room with excellent service. I booked here for first leg of my trip and decided to book again on my return to osaka.
Safe for female solo travellers.
Response from Property: We sincerely appreciate your stay at Hotel Han-Shin Annex Osaka. In the meanwhile, any comments and suggestions are welcome. We are very happy to receive your compliment regarding the cleaning aspect.Thank you again for staying at our hotel and expect another chance to serve you devotedly.
Guest User
Superior Double Room
Stayed in 2024年1月
Couples
6 review
5.0/5
Outstanding
Posted on 2024年2月3日
top notch cleanliness and modern looking hotel. one of the more spacious ones as well. GREAT SHOWER facilities and great location👍👍 highly recommend
Response from Property: Thank you very much for staying at Hotel Hanshin Annex Osaka. Thank you again for taking the time to send us your feedback.We are very pleased to receive your compliments on our location and facilities. We will continue to provide you with services that will satisfy you in the future.We look forward to welcoming you again.
tlapeach
Double Room
Stayed in 2023年7月
Couples
14 review
4.7/5
Amazing
Posted on 2023年7月12日
Hotel Hanshin-Annex is an excellent location for any tourist that wants easy access to both Osaka City and University Studios Japan. Our room was actually quite small, but you get what you pay for in a city this expensive. That being said the space was immaculately clean and every part of the room was well thought-out, despite it being small. Every floor has a vending machine (that has beer and Suntory highballs, by the way) and an ice dispenser. Washer/dryer combo is also completely free. Finally, if you like traditional Japanese breakfast, definitely get it - it was absolutely delicious.
Response from Property: Thank you very much for choosing Hotel Hanshin Annex Osaka. Thank you again for taking the time to send us your feedback. We are very pleased to receive your compliments on our location, facilities and breakfast. We also have a slightly larger room of 22 square meters available for your consideration if you have a chance to stay with us. We look forward to welcoming you again.