Hotels Near Kenashiyama Observation Point in Otaru

　I have stayed in Otaru town several times, but this time I stopped by Otaru Tenguyama Ropeway to get a panoramic view of Otaru City from a high place, and then moved sideways and arrived at the hotel. I parked my car in the parking space near the entrance. When you enter the entrance, there is an automatic thermometer, spray the disinfectant in your hand, and take a break in front of the front desk to wait in line. I entered the twin room in room 2809 on the 8th floor. The indoor facilities were as complete as the general hotel. From the window, I could see the road next to the hotel and the nearby mountains. A friend who lives in Sapporo booked dinner at the restaurant on the first floor in front of the hotel front desk, so I had a dinner with my friends. It wasn't crowded, so I was able to enjoy the course meal slowly while talking. There was an indoor pool and fitness in the building, but it was not available because it was only one night. Many school excursion students stayed there, so there were quite a few young people at the souvenir shop. Breakfast was buffet style at the restaurant on the 2 floor. I was full because I had a lot of food. I went to the public bath first thing in the morning, but there were few people and I put it in comfortably. After checking out and leaving the hotel, I climbed up and saw the loop road, the Asatogawa Dam and the autumn leaves, and then went home. It was a wasteful resort type hotel for one night.

We booked this hotel again after a very pleasant stay years ago, despite the price being on the higher side for our travel dates. Unfortunately, this visit did not meet our expectations due to miscommunication about pricing. Somehow, it wasn’t stated in my booking that I was traveling with a child, I carefully clarified with both the hotel and the agent weeks before arrival about extra charges. I received confirmation of the exact nett amount to top up and decided not to cancel. However, upon arrival, we were informed of a different price—an additional $300+ for my child, despite not needing an extra bed. Our check-in was badly delayed, as we arrived late at night with a child and had to sort through this issue. I had to present all the email confirmations from the hotel and the agent to resolve the situation, which was frustrating and unnecessary after such thorough prior communication. On a positive note, the hotel’s location remains excellent. It provides direct access to the airport via a nearby station and is just one stop away from Otaru Canal, making it convenient for travelers. While the location is undoubtedly a highlight, the inconsistency in communication and lack of clarity about pricing policies overshadowed the experience.

Let’s start with the Service staff. Customer facing warm attentive accommodating responsive smiling. Choose any positive word and it will be here in this wonderful onsen resort family managed with the son at the front to welcome you. Shiro San. Mother and owner father are both very active in the daily management Lobby evening cocktail hour is pleasant and relaxing. Sink into the warm ambiance of the lobby coffee beer area with eye catching decor n warm service. Cookies nuts beer coffee n wine are served here. Breakfast n dinner are a delight n foodie experience especially in room and whether in the different dinning areas western or Japanese. Such a delightful experience to have both like we did. Food n beverage is excellent and we totally enjoyed our 2nd and 3rd nights dinner in room. Onto the onsen now. There are 2 public onsen areas and I tried both. I was totally blown away by the evening session at the onsen located at the lower level. Out of this world is the description with Indoor hot pool Outdoor hot pool Outdoor cold pool Sauna n steam room n Fireplace The onsen on the lobby level is different as it has a high tech sauna room with a hot area where you can lie down to enjoy the heat on back or front. Car park is ample and a very very short drive to the lobby drop off pick up with a shelter should it rain. A must come n try

　Amenity is a simple hotel that saves the waste to take next to the front desk, so I think it is not enough to ask for a 5-star or 4-star hotel. It's just a new and clean hotel that is much more calm than a normal business hotel. Some pack prices with breakfast are very reasonable depending on the site. The location is very quiet because it is located in line with the former Bank of Japan building, not along the canal. It is close to the mall shopping street, so it is close to the sushi shop, the cake house in Hanazono town and the shinkuraya. There is also Lawson next door. The parking lot can be deposited from 13:00 before check-in, so it is ideal for sightseeing such as the canal, the must-see Otaru Art Village, and the Otaru City Literature Museum. As soon as you leave the canal, you will see a local-priced shop that is not a tourist price, and I think the location is wonderful. In addition, the view from the hotel room overlooking the harbor was wonderful. We were in a smaller condition, extra bed, in a not large room, but we were very comfortable. I think it's also because the door is thick or I can't hear the sound of other rooms at all. However, the bath in the room is small. Instead, the large communal bath on the top floor is not a hot spring, but the view is good and clean. It is also a good impression that the lockers that can be used were restricted so that they would not be crowded, probably because of corona measures. Breakfast buffet does not include fish * or crabs that tourists to Hokkaido are looking for. Still, it is delicious with local vegetables and Alice Farm jams. The menu is more Western than Japanese, but there are many warm foods and it warms up even in snowy Otaru. Thickly sliced bacon and steamed vegetables were very delicious. Also, the staff was young and I liked it very much even though it was crispy. The front desk staff guided me in the snow when I entered the parking lot. It was also active at the breakfast venue, so it seems that it will help where human hands are needed. It is also advanced as a business hotel that can calm down with a lot of new indirect lighting. We recommend that the husband of the corner-style liquor store, which is located at the edge of the arcade after dinner, is the most friendly and friendly if you drink a glass of sake. You can interact with people I will. We used travel support. Payment is １ Each person 3,300 yen with a coupon of 3,000 yen, so it is actually 300 yen. It was a sorry cost. I still want to use it.

I almost always take care of Mr. Ocent when I go to Otaru. I usually book a twin room, but this time I used travel support, so I rushed to make it a deluxe twin. It was nice and awesome, but it's a little disappointing that a new hotel was built nearby and the view on the sea side was blocked. The staff at the front desk and lounge were also very polite. The cleaning staff passing each other through the corridor 々 and greetings are very pleasant (the same every time I stay) It is convenient to go anywhere for meals and sightseeing. You can go through the arcade to Otaru Station, so it's very helpful when the weather is bad. The food in the hotel is very delicious and it's a really recommended hotel.

The staff at the reception speaks fluent English, which is good. Sth dramatic happened after I checked in. Somehow my suitcase cannot be unlocked,though I knew the key number. So I had to call reception for help, luckily they do have the tool to open the suitcase, but I was told to wait because someone else were using it and I was supposed to be called after the reception got the tool. Waited whole night long, with no phone call, and had to check out the next morning with my broken suitcase. So if you find your suitcase cannot be opened, go find reception immediately or u might not get the chance to use the tool, haha

That’s very convenient place and easy access to many places .. either for foods or viewing .. just perfect locations and friendly staffs ❤️

As a Dormy Inn Premium, the food was excellent. Breakfast had a good spread of fresh sashimi and other traditional japanese options. The public bath was well maintained and as always the free ramen and ice cream round up a great day. The location is just across the Otaru JR Station and a 10 minute walk to the Otaru Canal.

Fantastic location overlooking the canals in Otaru. Best thing about the hotel was having a separate bathroom and a separate toilet… Especially useful when travelling with families! Gorgeous stained glass window and you can see the amazing sunset from the top floor as well  Reception was large and the front desk folk were very friendly and helpful. Overall would highly recommend this hotel  

I stayed in Oceanfront Royal Suite Room 805. The circular floor on the top floor, the view of the coast and quay from the living room were wonderfully impressed like a painting. The building that rises on the coast seemed old, but the room was cleanly maintained and comfortable to stay. The view from the living room and bathroom was wonderful and seemed worth staying just to enjoy this view. The furnishings were antique and it was good to match the atmosphere of the resort. The big bathroom is not a hot spring, but it was always good to enter at any time with hot water. I opened the bathroom window and enjoyed the magnificent view of the Sea of Japan while listening to the sound of the waves of the Sea of Japan. It was good that there were enough towels. For dinner, I had a special suite course ”Presil” at the restaurant. There were many items and volumes, so I was able to enjoy it deliciously. The wine was also cheap and good. I was able to get it with a chopsticks, and the female staff were friendly and I had a fun dinner. I asked for white asparagus dishes for additional dishes, but it was very delicious and satisfying. Breakfast was also served at the restaurant with ”creative breakfast”. While enjoying the scenery, I enjoyed a relaxing breakfast at my seat. It was good to be able to get sparkling for free from the morning. As an aside, the unique hairstyle of the male staff was good. I was very satisfied this time. I would like to stay if I had another chance.