Guest User
November 25, 2024
Pros: -Good location near Lidder -Proper room heating -Clean, comfortable rooms Cons -Inspite of promising us 4 river facing rooms when we booked 3 months ahead, provided only 2 river view, 1 valley view and 1 no view room. Although there were with-view rooms available, they lied to us -1 room had the toilet seat broken.Initially they tried to convince us it's absolutely fine and we should use it. But when we resisted, we were told, no plumber was available. When asked for an alternate room, we were told no room was available. And when we pressed, they actually gave another room. Such deceptive management -Some decors and fixtures were again broken in the alternate room -Manager was extremely rude and incompetent. He tried to mislead us throughout and spoke awfully.