Ermass Modern Living Apartments

Disappointing. Their website was promising so we booked it despite some negative reviews. However, they advertise facilities such as sauna and gym online BUT were “under renovation”. Why not mention it online or to guests. We had to prompt them for them to mention this. Later realised they only have a little sign that demonstrates this hidden next to the door, not noticeable at all.   We changed rooms THREE times and there were still issues.  - found dried blood on bed sheets and bed frame in first room, this should never happen  - Both of us found roaches on pillows (we didn’t bring them here. Other reviews Experienced the same) - Found same bug in the second room (I can be fair and say maybe we brought it while moving rooms but unlikely)  - AC in first two rooms didn’t even blow out cold wind across the room to the bed. Need I emphasise it was a HOT day up to 40 degrees?  - Changed rooms one last time, the layout meant the closet door doesn’t open fully and within two minutes we found a shard of glass on the floor… that’s when we accepted defeat.  - after seeing three rooms I’d say their rooms are not standardised in terms of amnesties. Only one room had slippers, and only one room’s aircon was acceptable.  - There is also no nice food around, and food delivery takes an hour if not more with so many delays all the time (maybe it’s the heat who knows)  - many reviews mention unsafe environment, and you really have to see it to believe it, felt unsafe even though we never went out after sunset.  I will say the silver lining was the rooftop area, while a little dirty it is still quite pleasant at sunset. The staff are professional with handling the complaints and polite (shout out to Chris) , it’s just the rooms are not up to standard and while I appreciate their attempts to rectify the situation, it just didn’t seem like there was any feasible solution to offer. We ultimately left after 2 nights to take the next available

amazing hotel. we were able to cook our favorite meal here too. fully supplied kitchen

very modern, stylish, contemporary and clean, we loved our stay. had all the amenities you’d need to feel at home. the front desk was super friendly and helpful. sadly the gym and sauna was under renovations so we couldn’t check it out.

The hotel is very nice and will stay here again, if I come to Athens.

We had a wonderful stay at Ermmas Hotel. The location is perfect for exploring Athens, just minutes from Omonia station and close to all major attractions. Our room was exceptionally clean, spacious, and well-maintained, with comfortable bedding, good lighting, and strong air conditioning — perfect after a long day out. We truly appreciated the quiet environment and daily housekeeping. The staff were kind and helpful, making us feel very welcome. Highly recommended for anyone looking for a comfortable and hassle-free stay in Athens! 10/10

The hotel is super clean and situated in central,close to tourist attraction places. 24hrs front desk service and the receptionists were amazing,kind and welcoming. I really enjoyed my stay with my families. Everything we needed was available , such as refrigerator, microwave,electric kettle, coffee machine,toaster, strainer etc. I recommend ERMASS to anyone looking for nice apartment to stay in Athens.