The Rocks Hotels with Parking

Beyond the great location with a room overlooking the Sydney Opera House, everything else falls short when compared to Capella Sydney. The hotel's service feels incredibly stingy, unfitting for a hotel of this caliber. Firstly, all staff (except the doorman) weren't very enthusiastic. The lady at check-in had a forced smile throughout, didn't offer a room upgrade, and the room we got wasn't even in a great spot compared to others of the same type. We were given a small piece of chocolate upon arrival, and when we asked for another because we liked it, we were told no. The breakfast buffet only offered some fruits, yogurt, bread, and juice. If you wanted an omelet, you had to pay extra after inquiring. It's ridiculous!

Convenient location, and the staff were very friendly and helpful. Room service was a bit slow, but even though the facilities are a bit old, they're well-maintained. A small issue though: when I called room service from my room phone, the hotel staff didn't seem to know which room number the call was coming from, which felt a bit odd.

The hotel room was spacious with a beautiful view of the Sydney Harbour Bridge and Opera House. It's close to Sydney Harbour and the city center, though there's a bit of an uphill walk to the hotel from the main street.

Almost no view to speak of. Location: Less than a 10-minute walk to Circular Quay. Room Type: 1 bedroom, 1 living room, 1 bathroom. You can request two single beds by communicating with the hotel in advance. The washer and dryer are located near the room entrance, away from the bedroom, to minimize noise. Dining: Breakfast is a small buffet, and each person can order one main dish. The restaurant offers à la carte dinner service; it's not busy, so no reservation is needed. Cons: The overall service was quite cold; no one greeted us when we entered or left. Most of the restaurant staff looked Chinese but only spoke English.

I chose this hotel for a short Sydney trip during a transit layover, thinking it would save time if I could see the Opera House from my room. The view was absolutely amazing! The room was also spacious and came with a kitchen, perfect for a longer stay. The facilities are a bit old, and the fixed showerhead might be a little inconvenient for Japanese guests. However, hot water was readily available. The soft services were great; the front desk staff were very kind and helpful. It was super convenient to walk to the Opera House in about 15 minutes by crossing the road in front of the hotel and taking a small path downhill. While the window view was fantastic, the next morning a large cruise ship docked in the harbor, partially obstructing the Opera House. So, it's best to take photos as soon as you have the chance!

Nice place to stay. Loved its quaint appearance and decoration. Conveniently located to the tourist spots. Lots of options to eat nearby if you prefer not to eat in their restaurant. Convenience store is close by too. Our Queen heritage room was spacious and clean. However, the heating system was not working properly despite putting it at 32degrees it felt like 18degrees. The room didn’t feel warm enough. Hot water system needs to be checked as on the day we were supposed to leave I went for a shower at 5:30AM but the water never felt hot despite running it for a few minutes.My companion had to skip the hot shower. Highly appreciated the lady receptionist who let us check-in early as we were looking forward to lying down to rest after flying from overseas. Would recommend to friends and family if heater and hot water is not issue to them.