Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 5, 2025
Guest User
We had a great stay! The staff were so friendly and polite, and the hotel was very clean and tidy. The free breakfast was tasty, and the shuttle bus made everything super convenient — especially for visiting our son at UBCO. We stayed two nights and would definitely come back.
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Price per night from:£126
Posted on Jul 4, 2024|Traditional Guest Room With 1 King Bed
Guest UserThe hotel was extremely busy, as it was a holiday weekend. The state of the hotel definitely showed an increase in volume and turnover. Our room, the entranceway, and the bathroom floor had white marks all over it. At first, it looked like a child walked into paint and then ran in and out of the room. However, with the smallest of elbow grease, I was able to remove most of the marks from the bathroom. In doing so, it looked more like dried oatmeal, but I couldn't be sure. My point is that it was impossible not to notice this mess and that someone made a conscious decision to leave it in this manner. They did this, knowing that it was a long weekend and that guests would be paying in some cases double what they normally would pay. At these prices, with taxes,fees, etc, we were over a grand for 2 nights. At these prices, you do expect the rooms to be in pristine condition. We had spoken to a staff member delivering towels to a nèar by room. He informed us that he would speak to his supervisor and that someone would be up shortly. At this point, it was late and we were at the end of a solid week of moving. We needed sleep more than anything. To the best of our knowledge, no one tried to reach us in regard to this issue. This is a beautiful hotel. However, more needs to be done to keep it that way.
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Price per night from:£108
Posted on Apr 7, 2026
TJ89
”An absolute gem in Kelowna! The Hyatt Place offers a perfect blend of modern comfort and exceptional service. Our room was immaculate and spacious, featuring their signature Cozy Corner sofa that made relaxing after a day of exploring so easy.
The standout for us was the breakfast buffet—easily one of the best we've had at any hotel, with a fantastic variety of fresh options. We also loved the rooftop lounge for evening drinks and the clean, well-maintained indoor pool and hot tub. The staff went above and beyond to make us feel welcome. Highly recommend for anyone looking for a top-tier stay with great value!”.
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Price per night from:£158
Posted on Apr 29, 2026
Guest UserThis is an ancient hotel but with very convenient location and plenty of parking lots.
The room is clean and tidy with romantic dim lighting in the room area.
Simple breakfast comes with boiled eggs [very limited quantity and you won't get one if even at 9am], cereal, breads, muffin, yogurt, milk and coffee.
Surprised that there's sauna room and a small pool.
Helpful and polite Front Desk staffs with efficient services.
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Price per night from:£90
Posted on Jun 2, 2026
BeautycocoThe front desk staff were excellent. Everyone was friendly and kind, and had a very clean appearance ✨️ It's also super close to downtown, so I highly recommend it!!
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Price per night from:£105
Posted on Mar 19, 2026
Guest User
We had late check-in due to our flight coming in late. The girl at the front counter was very kind and helpful. We appreciated being able to get up in the morning and have great choices for breakfast! We've stayed here before, and we'll definitely stay here again!
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Price per night from:£148
Posted on Jul 9, 2025
Guest User
The hotel was great, we enjoyed our stay. The room was spacious, bed comfortable, nice pillows and towels. The toiletries were a bit too small, so we asked for more and were provided right away. I absolutely loved the territory and the warm outdoors swimming pools and hot tubs, those are amazing!
The only thing is the restaurants on the property, even though the menu is quite good, the dishes didn’t taste great, we had two breakfasts and two dinners, and ordered different things every time, but still. Could be us, but just a note, you may want to eat elsewhere.
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Price per night from:£171
Posted on Dec 19, 2024
Guest User
Hotel is a good value
The new tubs are so slippery I’m surprised that there have not been several accidents no mats on the tubs but was surprised to see a sign on front offering a mat if requested -that’s a safety issue to me
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Price per night from:£84
Posted on Jul 2, 2025
Guest User
Our stay was generally okay—clean room and expected service—but nothing particularly memorable. One issue stood out: we were asked to stop using the pool at around 9:30 AM because we were told it only opens at 10. We respected that, but just minutes later, another guest used the pool at 9:37 AM, followed by a family with two kids before 10 as well.
It felt inconsistent and a bit unfair. A clear and consistently enforced policy would’ve avoided the confusion and frustration. This small incident left us with mixed feelings about the stay.
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Price per night from:£101
Posted on Aug 24, 2022
Guest User
Overall, my stay was nice and it was a good experience, the Barbecue stove was very good and the location is very convenient too, but the air vent was very dirty and has a heavy smoke smell, the outdoor pool was pretty dirty too..
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Price per night from:£71