Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Excellent
3225 reviews
9.6/10
1 night
From TWD 1,670
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Featured facilities: Parking, Laundry Service (On-Site)
Very Good
755 reviews
9.3/10
1 night
From TWD 434
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9.8/10
Perfect
MmaxeaThis Mid-Autumn Festival happened to be hit by a typhoon. We played with the off-road vehicles and kayaks provided by the hotel before it rained, and also swam. The water in the swimming pool was very clean and the children had a lot of fun. When the heavy rain came, we hid in the hotel to eat and drink. We also prepared a mooncake making course for the children, which improved the stay experience. The rooms are spacious and clean, and the service is very friendly.
GGuest UserAtour Hotel is consistently excellent. The lobby is clean, and the room is quiet and comfortable. The front desk lady at this location was particularly enthusiastic. When my child was crying while taking medicine, she even gave them a small gift, which the child loved and immediately stopped crying! 😆😆😆 Next time I come to Pinghu, I'll definitely stay at this Atour Hotel again. I didn't take any pictures of the hotel, but the scenery in Pinghu is also beautiful 😊
GGuest UserThe hotel is clean and easy access. The place to improve is TV usage is not user friendly and not easy to switch to watch TV programs.
In addition, my room is on 4th floor and the window is facing a wall, there is no view at all.
AAnonymous UserThe room was not cleaned properly, and there were melon seeds left by the guests on the sofa.
Second, the hotel cleaners were cleaning and chatting at the opposite door early in the morning, which affected my rest.
Third, the parking fee was still charged when I left after registering the license plate at the front desk.
GGuest UserHot reception please. Hot water supply is sufficient and always available.
The room layout is reasonable and the space utilization is high.
The desk is spacious and suitable for office study.
Sofa soft and comfortable, a good place to rest and chat.
GGuest UserThe hotel is in a good location, not far from the Nanhetou Historical and Cultural District. The hotel has convenient parking and free parking. Xiao Zou, the front desk clerk, upgraded our room for free when she saw that there were so many people in our family of four. Aunt Zhu Caiqi, the room aunt, also sent free fruits when she delivered toiletries. In short, the service is very good, the popularity is very high, the hotel is large, and the room meets expectations! The most surprising thing is that the breakfast is of high quality. Next time I come to Pinghu, I will stay at Sun Lake again!
GGuest UserMy stay at this hotel was outstanding from beginning to end. The check-in process was smooth and welcoming, with staff who spoke excellent English and gave clear information about nearby attractions. The room was spotless, modern, and very comfortable, with a bed that provided excellent sleep quality after a long day of travel.
The location is perfect—close to public transportation, good restaurants, and several scenic spots within walking distance. I particularly appreciated the attention to detail in cleanliness and amenities (fresh towels, toiletries, bottled water daily).
Breakfast offered a wide variety of both local and international options, and everything was fresh and well-prepared. Staff were always polite and quick to help, whether I needed directions or recommendations.
Overall, I highly recommend this hotel to anyone visiting the area. It combines comfort, convenience, and great value, making the entire experience truly enjoyable. I would definitely return on my next trip.
MMengtegebeixiahoudunRecently stayed at your hotel, the experience far exceeded expectations, hereby praise!
The location is very convenient and convenient to travel. The front desk staff was warm, the check-in was efficient and professional, and the room type was upgraded intimately. The room design is modern and simple, the cleaning is spotless, the bedding is soft and comfortable, so I can sleep well all night. The bathroom is separated from wet and dry, and the quality of toiletries is also very good.
Especially to mention the breakfast, the variety is rich, both Chinese and Western, the taste is great. Whether it is a business trip or a leisure trip, this is a great choice. I will book next time and recommend it to my friends. Thanks for the hotel's attentive service!
MM51923****The bathtub in this room is incredible! After a long day at Legoland, soaking in it was pure bliss. They even provide disposable bathtub liners and toilet seat covers. It's so clean and hygienic! The hotel also thoughtfully provided earplugs, which is a fantastic detail. There's a woman at the front desk, I think she's the lobby manager, who is super beautiful and incredibly helpful. We booked a family room, and even though we had an extra person, they waived the breakfast fee. She also gave us great tips on local attractions, telling us what's worth seeing and what to avoid, which helped us dodge some potential disappointments. The room they arranged for us was also excellent. We'll definitely be back next time!
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