Anaga Hotels with Parking

Very nice room, in a very nice hotel, but ... - almost no windows that makes the room (the 7) almost blind - non-solidarized twin beds that glide at the least movement (a large double bed at this standing level would have been normal).

The hotel itself was satisfactory, but we were extremely disappointed with the service provided by a staff member named Cecilia. We stayed at the hotel during Christmas and went on a week-long cruise. On January 1st, we had a flight back and requested to leave our luggage at the hotel for a few hours, as all public luggage lockers were closed that day. We even offered to pay for the service, but Cecilia refused, citing a need to reserve the space for other clients. However, we noticed the storage area was largely empty. This lack of assistance, especially for returning guests and in a special circumstance, felt unnecessarily cold and unhelpful during the New Year. This experience has left us disappointed, and we cannot recommend this hotel to others.

In addition to the large size of the suite, there is no service and quality worth looking forward to. The hotel is located in a remote location with a one-way street in front of the door, making it inconvenient to get in and out. There is no sense of service or smile at the front desk. The two people are chatting all the time, even if you have been standing in front of them for a long time. I booked a suite. If I live in such a remote area and don't make the room larger, it will really be useless. The breakfast was too simple, with very few hot dishes. One customer picked up a plate of papaya and never received a replacement. The fruit plate remained empty. The restaurant was in a dark underground space and had a musty smell. There is a swimming pool in the hotel, but there are a lot of fallen leaves and no one is swimming. I checked out quickly after two nights.

Good stay! The hotel offered impeccable service, luxurious amenities, and a prime location near the north city center. The rooms were spotless, spacious, and elegantly designed. The staff went above and beyond to ensure our comfort.

Great location and comfortable beds, can't comment as we didn't use the breakfast or food available. There was a roof top party very late on Saturday night, super noisy until after 2am and could be heard in our room (on the top floor) sadly, otherwise this was a great hotel visit.

Good location, big room with balcony. Friendly staff. But there were some great minuses… The towels were dirty, with someone’s hair inside! The trash bin in toilet was not emptied after previous guests. That was totally disgusting!

I booked a double room and they gave me a single room. The hotel was full so they didn't change my room. Cleanliness is correct, simple and shabby furniture. Translucent windows overlooking the interior skylights have no views but provide good natural lighting.