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9.4/10
Amazing
GGuest UserThe best stay in Costa del Sol! I have stayed in Almunecar, Nerja, Malaga, and El Cortijo Boutique in Marbella is truly the best experience! Each room is unique, decorated with custom curated artwork by the owner Silvana. The hospitality of her staff is 5 STARS!!! They are warm, welcoming, and take care of me like family. Views from the pool terrace of the Mediterranean, birds chirping in the gardens, and ambiance music throughout the grounds far surpass the chaos of condos and hotels. Thank you for taking good care of me and my dogs :) We will definitely be back soon!!
뭐뭐니1. Out of all the accommodations we stayed in during our 10-day trip to Spain, it was the most expensive but the worst
2. I paid in advance (including breakfast), but I went to check-in, but I said there was no payment, and I stood there for over 30 minutes. At this time, it was around 9:30 p.m.
3. Reservation details + card details + receipts, etc. are printed and shown. The staff tried to resolve it with the reservation company, but it didn't go well. He said he was sorry and said to go to bed, got the key and went to the room (moved by car)
4. I received two keys, but both of them opened the door. My husband got in the car and went to the front desk again to get them, but in the meantime, another one was missing.
5. I have to go to breakfast the next day, but no one contacted me to see if it was resolved or not. Since the hotel reservation company settled with the hotel, they said to go eat.
6. On the 1st day, after breakfast, they asked me to pay, and they said it was included, so they said yes.
7. On the 2nd day, I was leaving after breakfast, but the staff chased me out and asked me to pay.
8. I'm sorry when I check out, nothing to say
AAnonymous UserAfter the recent renovation the hotel looks much nicer. A tea-kettle, nesspresso machine, bottle opener - they are all at your disposal, as are nice glasses for water and wine, nice tea mugs.
GGuest UserSecond time at this hotel
A tad pricey but so is the whole of Marbella!
Love the rooftop pool and spa massages are the best I’ve ever had!
Staff are super friendly and accommodating
For an easy stay I would definitely return!
MMr P & R BWhat an amazing hotel!
I took my wife for a long weekend and all the staff was very attentive, friendly making sure your every need was attended to.
The hotel has been refurbished and some areas are still under improvement but all work is carried out discreetly not causing any problems for the guests.
The new decor is spectacular and you can see that no expense has been spared.
We particularly liked the courtyard seated bar area with amazing cocktails and the breakfast was to die for.
We both really enjoyed our stay and will be visiting again for our next special treat
Kkurisu_sanThe man that checked us in was inpatient and difficult to work with 15minutes to check not needed long time.
Expected better from 4 star hotel room average missing basics like charger by beds.
Breakfast good but complex to get basic breakfast ordered.
Fruits could be better coffee was bad from machine wanted better.
GGuest UserGood location, nice up market environment with golf/tennis next door. Great Lake view is worth extra. Only issue is feels like someone thinks they are maximising profit with cheap sheets/towls, unscrewing light bulbs, not providing a few Coffe pods when cleaning, etc…this doesn’t work, a few people don’t come back and all savings lost…otherwise a very nice place with helpful daily staff.
WWEIThe hotel is luxurious and comfortable, the room is large and beautiful, and the bedding is very comfortable. The room has a balcony and you can see the golf course opposite. The breakfast is rich in variety. The overall feeling is very similar to those five-star hotels in Sanya.
GGuest UserWe booked a suite for no more than most hotels charge for a room. This meant we had plenty of space - a lounge area and a small kitchen area (which we didn't really use as we wanted to try the local restaurants).
Cleanliness was faultless.
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