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8.7/10
Very Good
GGuest UserThe room was a bit thin, but there was a microwave and a kettle. I stayed for two nights. The next day, there were new towels and coffee at the door, so that they did not disturb the guests. The hotel is not too far from several attractions in the city center. The train station is also a minute walk. We went to Bath by train in the morning. 𨔼, the train ticket bought a more cost-effective return ticket open ⋯⋯ The only hotel is fine to provide face tissue .
GGuest UserEveryone , the receptionist, the staff included very polite and helpful. I enjoyed the bar and food . The rooms are comfortable . They have a pool and spa. I just didn’t get to go It looked inviting., there are towns and parks an Uber away . There is also a small path around Hotel to take a short walk .
GGuest UserI had trouble checking in and had to get help from the bar staff who were very helpful
The bedrooms were a bit on the small side for 2 people, there was no air conditioning in the bedrooms and it was very hot weather.
The breakfast menu was adequate. We did not have dinner at the hotel.
The bottom step on the main stairway had no markings on the edge, and one of my party fell down that step on 2 occasions. Fortunately he was not injured, but the matter needs redressing. We pointed it out to one of the bar staff who said he would pass on the comment.
The staff were very pleasant at all times.
GGUOXIANGThe surrounding environment is very good, the hotel is good, I love the large fireplace on the first floor, the room soundproofing is a bit poor, but the soundproofing of British hotels is average
VVyshnavi AkshathaThe location was excellent & has parking at the facility which I'm pleased about.
It is a self check-in so some guidance in terms of do's & dont's, along with what amenities/facilities are available or something to explain the check-out times & some sort of contact in terms of queries could help.
My room was in basement (was not given any option nor knew it before I turned up at the hotel) & it was a bit smelly despite a good clean. Again, since I didn't know who/how I could reach out to about it, wouldn't say that was the best of the experiences.
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