Benda Hotels with Parking

This stay exceeded my expectations! The hotel was clean and fresh overall, the room had great natural light, and the soundproofing was excellent – I couldn't hear any hallway noise at all. The bedding was soft and comfortable, the washroom had a separate wet and dry area, and all the amenities were well-stocked. The front desk staff were warm, polite, and efficient with check-in, and patiently answered all my questions. The location is superb, just a few minutes' walk to the subway and shopping malls, with tons of great food options nearby. For the price, it's definitely a standout. I'll choose this place again next time I'm in town and highly recommend it to everyone!

Excellent! It's very close to the airport and offers a shuttle service. Rooms on the right side facing the road can be a bit noisy, as Indonesian motorcycles are loud from morning till night. So, from my second stay onwards, I always requested a room on the left side, which is very quiet and ensures a good night's sleep. The breakfast also has a wide variety of options suitable for Chinese palates. I really hope I can come here for a vacation someday instead of just a business trip. Even for business, it's great, perfectly avoiding city center traffic, and the hotel's ambiance makes you feel like you're on holiday!~ (￣▽￣～)~

⭐⭐⭐⭐ 4/5 - Spotless, Great Location & Amazing Service! Had such a wonderful stay at Citadines West Jakarta! 😍 🧼 Cleanliness: 4/5 - The room was so clean and cozy, felt fresh the moment we walked in. 📍 Location: 4/5 - Super strategic in West Jakarta! Easy to reach malls, and the airport ✈️ 🍽️ Breakfast: 5/5 - So many varieties and everything was delicious! Loved the selection 😋 But the BEST part was the service! 💛 From the smooth airport shuttle pickup 🚐 to every single hotel staff, everyone was so kind and helpful. We arrived for a late night check-in 🌙 and the front desk still greeted us with the warmest welcome and made everything so easy. Really felt taken care of. Will 100% come back again! Highly recommend 🙌 #CitadinesWestJakarta #Citadines #JakartaHotel #HotelReview #BreakfastGoals #StaycationJakarta #CleanAndComfy #GreatService #TravelIndonesia

Unfortunately I didn’t rest well here as it’s quite noisy. Noise from other guests next doors and you can hear people walk or open/close doors. If you’re a light sleeper like me, this is not the best choice. However, I appreciate the warm and easy services from all workers and free ride to/from the airport.

The room was quite clean, but I happened to get a room where the AC was leaking. Since it was already late, I didn't feel like calling hotel staff, so I just used the floor towel from the bathroom to catch the drips.

This hotel's location is very strategic for transit passengers, especially for Umrah/Hajj pilgrims. Regarding cleanliness, the carpet should be replaced with a new one to avoid the musty smell. For facilities, there's no elevator to the rooms, which can be a bit challenging if guests have a lot of luggage. Overall, the hotel staff's service is excellent and friendly; they even escorted me to the check-in counter. Thanks!

⭐⭐⭐⭐⭐ (5/5) I stayed for 1 night (check-in July 14th, check-out July 15th) for around Rp420,000, including tax. In my opinion, this hotel is perfect for a layover as it provides a free airport shuttle service, which is incredibly helpful. One suggestion for the shuttle service: in the future, besides sending a photo of the pick-up point, it would be better to also explain the exact location (e.g., terminal, gate, or more specific directions). I initially went to the wrong spot because I wasn't very familiar with the airport area. As for the room, the facilities were excellent. The AC was cold, the TV, lights, and other amenities worked perfectly, and the room was clean and comfortable for resting. _The front office service also deserves praise. When I accidentally got locked out of my room, the staff immediately called security to help open the door. The process was quick and friendly. Breakfast was included in the room rate. During my stay, the buffet menu offered white rice, fried rice, noodles, chicken, tofu, toast with a toaster, butter and sprinkles, orange juice, water, tea, and coffee. I think the selection is quite good for a transit hotel. What impressed me the most was their handling of forgotten items. I accidentally left some belongings behind. After contacting customer service, they responded according to procedure and informed me that lost items are kept for up to 6 days. When I asked for assistance to have the items picked up by a courier, the hotel verified by requesting proof of the found item receipt they had previously sent, and then re-confirmed with me before handing over the items. Such SOPs make me feel that guests' belongings are truly well-protected. There were a few times when my calls weren't answered immediately, likely because they were assisting other guests. However, overall, the service I received was excellent, friendly, professional, and made me feel at ease. Thank you to the entire team at Amaris Hotel Bandara. If I have another layover in Jakarta, I won't hesitate to stay here again 🙏😊

Located in a complex near Jakarta Airport. The hotel lobby is quite grand. The room size isn't huge, but it's enough for an overnight stay. During breakfast, staff even brought items for photos.

It was pretty good tho the room it self seems old but the lobby and restaurant was nice. The people there also very helpful and accommodating.

Had a short overnight stay here at IBIS Budget during my layover from Bali to Kuala Lumpur but due to flight delay, we missed out complimentary airport shuttle to the hotel by about 5 minutes. That was a bummer but no choice, I believe they have to stick to their schedule. Check in was simple but room was a tad small and I totally do not like how the layout of the WC and shower stall but I guess this is due to room size. What I like however, is that breakfast is served early, we took the 4:45am shuttle to the airport and was down at the lobby by 4:30 and breakfast is already served.