Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 18, 2024
NMVOur overnight stay at this hotel in Kusatsu was simply the best we've experienced in Japan. We arrived a bit early and we were allowed to check in before 3 as there was a room available. The service was excellent, and the room was spacious, complete with all the amenities we needed. Although the shower was located downstairs in the private onsen, it was never crowded, and I had the onsen all to myself. The hotel also provided us with yukatas, adding a lovely traditional touch to our stay.
Breakfast was served in our room in the morning, and the staff graciously accommodated our request to change the breakfast time, as we wanted to visit an onsen that opened at 9 AM. The hotel was impeccably clean, and we slept like babies that night.
I would love to stay here again on our next visit to Kusatsu. とても良い所でした、有難う 😊❤️
Show more
Price per night from:NZD 92
Posted on Apr 6, 2026
Anonymous User
Excellent Hotel Review
Staying at this hotel was an absolute delight! The room was spotlessly clean, cozy, and well‑equipped. The staff were incredibly friendly, attentive, and always ready to help with a warm smile. The location is perfect—quiet yet close to attractions and restaurants. The food was fresh and delicious with a great variety. I had a comfortable and memorable stay and will definitely return on my next visit. Highly recommended
Show more
Price per night from:NZD 341
Posted on Mar 5, 2024
Guest User
This was my first and only stay at a ryokan so I don’t have much to compare it to. I chose this lodging because of the cats and good reviews on the food. The cats were really sweet and I enjoyed playing with them. I have 2 cats of my own so it was really nice. The food was so beautiful and delicious - the mushroom soup at dinner was amazing. I really enjoyed it. The private bath rooms were very convenient and open 24 hrs. I thought the facilities were clean and very pleasant. The location was very close to the central area and a quick walk to all the important sites including the bus station. The only comment I have was in the morning someone was smoking and the smell got ****** into the 2nd floor hallway so maybe more care should be taken to be sure the smoke stays outside. The host was so nice and sweet and I used google translate to ask questions. The matcha madeleines are so tasty I bought a box to take with me.
Show more
Price per night from:NZD 252
Posted on Mar 4, 2026
Elena Fesenko
Kusatsu itself is a magnificent place. The hotel is located right in the center. The room type was traditional with futons, and we had a mountain view, which was stunning in the morning. The hotel is well-maintained. We absolutely loved the onsen at the hotel – it was incredibly enjoyable! It was clean, beautiful, and comfortable. I particularly want to highlight the breakfasts and dinners; the selection was absolutely superb. Highly recommended!
Show more
Price per night from:NZD 348
Posted on Dec 1, 2024|Japanese-Style Superior Room
SRL13064Excellent service. I will give 10 out of 5 if I could.
There was a staff who rushed out to us and asked if we were going to stay at the Ryokan. Very helpful for lost travelers overwhelmed by the cold weather. Greeted us warmly when we arrived. Explained the important information to us as best as they could in English, which is perfectly fine.
Room was big. Decorated meticulously in the traditional Japanese style. Yukata and Obi provided added on to the immersive experience.
Dinner was exquisite. Dishes gave us a taste of what traditional Japanese cuisine was like. The food was sincere (didn’t feel like frozen / canned / ready made food), served and plated meticulously.
There were 2 onsens, indoor and outdoor. They were clean and spacious enough. Water (I believe) is from the hot spring nearby and was immensely therapeutic.
Ryokan was near the heart of the town and everything was within walking distance.
Kindly shuttled us to the bus terminal when we checked out (we didn’t have to wait for fixed timings) and carried our (heavy) luggage.
All in all, we enjoyed the one night stay very much and they set a high bar for Japanese hospitality.
Show more
Price per night from:NZD 270
Posted on Apr 7, 2026
stefanie_chz
This hotel in Kusatsu is super close, just a 5-minute walk from the station. It's also only a 2-minute walk to Yubatake.
Plus, right downstairs, there's one of the free foot baths called 'Kura no Yu,' and also a 'face bath' (Gan-yoku) where hot steam is sprayed on your face – it's incredibly relaxing.
They have public hot springs ♨️ (both indoor and outdoor). On the 7th floor, there are private onsens available for booking at 4500 JPY.
If you're traveling with kids, there's a special kids' breakfast set (1100 JPY/day).
Show more
Price per night from:NZD 252
Posted on Nov 18, 2024|[Non-Smoking]Deluxe Twin Room (Small Double Bed)
Guest UserWe arrived early (about 11:00) at the ryokan and were met by a very helpful young lady receptionist who spoke good English. She accepted our luggage, arranged a ground floor room for us (my wife has difficulty climbing stairs) and recommended us where to eat and what to do. The room was clean and sizeable. The bed was comfortable. The ryokan provided a simple buffet breakfast (much to our surprise and delight). It is located just a short distance from the Yubatake and is very convenient. Overall, we are very happy with the ryokan.
Show more
Price per night from:NZD 140
Posted on Mar 25, 2026|[Japanese-style Room (10 Tatami + 8 Tatami) (no Bathroom)]
配魚魚
Highly recommend staying for two consecutive nights; the outdoor onsen in the snow was amazing! We stayed in a nine-person room, split into two separate spaces, and the rooms were very spacious. The 'one night, two meals' package for two days offered delicious and varied meals. On our last night, we added the all-you-can-drink option for less than 500 NTD per person, which was incredibly good value. Plus, there were free noodles available until 10:30 PM!
Show more
Price per night from:NZD 99
Posted on Dec 10, 2025
Guest User
Excellent value for money, with a half-board package that included dinner and breakfast. Dinner was very generous, though the aftertaste was just average; the Jōshū beef was the highlight. Breakfast quality was superb. Very satisfied with the cleanliness and comfort.
Show more
Price per night from:NZD 175
Posted on Dec 9, 2025|Yubatake Side Japanese Western Style Room
Guest User
The hotel facilities are a bit old, but the location is excellent. The front desk even has staff who speak Chinese, and there's a great selection of free yukata to choose from right next to the front desk. Both breakfast and dinner are buffet-style, and the restaurant offers a rich variety of food, including all-you-can-drink draft beer.
Show more
Price per night from:NZD 100