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10/10
Outstanding
GGuest UserVery atmospheric and cozy ryokan. Traditional style room and majestic mountains view are breathtaking.
The food is fantastic, you dine privately in peace and also provided with unlimited amount of drinks for 90 minutes.
There are private and common (men/women) baths available. Water temperature is comfortable and magically washes away your fatigue.
Personnel is kind and helpful, they used translator to explain everything to me.
I was provided with shuttle bus on check-in and check-out to nearby station (kawaryo onsen station).
This place is perfect if you want to detox from city bustle and cleanse your thoughts.
Nearby konbini is 1h away on foot (or 15 min on car) so I advise you to stock up your supplies in advance if you need any.
GGuest UserThe location is very close to the bus terminal, there is a Lawson convenience store downstairs, and it is very convenient to walk to Yubata in 6-7 minutes! The room space is spacious and comfortable, hygienic and tidy!
YYouziのbinvI booked the highly-rated Bouun Ryokan three months in advance, supposedly in business for 462 years! The interior decor and tatami rooms were surprisingly new. The room service, the dining environment for dinner, and the exquisite Kaiseki cuisine were all incredibly impressive. We stayed for two nights, with breakfast and dinner included. The hotel uses only the finest Japanese ingredients, and not a single dish or dessert was repeated.
I especially want to commend the Japanese gentleman who picked us up and dropped us off at the bus station, and the young lady who helped us with our luggage on check-in day, January 5th. Both were exceptionally thoughtful. However, I must criticize a young male receptionist at the front desk – fair-skinned, round-faced, and wearing glasses. He didn't seem Japanese and was very impatient with guests. A high-end hotel like this shouldn't have such staff; it really detracts from the experience! Nevertheless, this won't stop me from staying here again on my next visit to Kusatsu.
GGuest UserThis was my first and only stay at a ryokan so I don’t have much to compare it to. I chose this lodging because of the cats and good reviews on the food. The cats were really sweet and I enjoyed playing with them. I have 2 cats of my own so it was really nice. The food was so beautiful and delicious - the mushroom soup at dinner was amazing. I really enjoyed it. The private bath rooms were very convenient and open 24 hrs. I thought the facilities were clean and very pleasant. The location was very close to the central area and a quick walk to all the important sites including the bus station. The only comment I have was in the morning someone was smoking and the smell got ****** into the 2nd floor hallway so maybe more care should be taken to be sure the smoke stays outside. The host was so nice and sweet and I used google translate to ask questions. The matcha madeleines are so tasty I bought a box to take with me.
BBenjaminsim87An oasis of calm in a stone’s throw away from Yubatake. Getting up here can be tricky if you drive but the staff are standing by to direct your car to the reserved parking lots. Breakfast and dinner were exquisite Kaiseki sets. The indoor/outdoor onsens were spacious and clean, with zen greenery surrounding the baths. Traditional rooms are spacious and cosy, with staff setting up the futons while you have dinner. Great place to stay with delicious food.
SSRL13064Excellent service. I will give 10 out of 5 if I could.
There was a staff who rushed out to us and asked if we were going to stay at the Ryokan. Very helpful for lost travelers overwhelmed by the cold weather. Greeted us warmly when we arrived. Explained the important information to us as best as they could in English, which is perfectly fine.
Room was big. Decorated meticulously in the traditional Japanese style. Yukata and Obi provided added on to the immersive experience.
Dinner was exquisite. Dishes gave us a taste of what traditional Japanese cuisine was like. The food was sincere (didn’t feel like frozen / canned / ready made food), served and plated meticulously.
There were 2 onsens, indoor and outdoor. They were clean and spacious enough. Water (I believe) is from the hot spring nearby and was immensely therapeutic.
Ryokan was near the heart of the town and everything was within walking distance.
Kindly shuttled us to the bus terminal when we checked out (we didn’t have to wait for fixed timings) and carried our (heavy) luggage.
All in all, we enjoyed the one night stay very much and they set a high bar for Japanese hospitality.
LLilingshuchiThe entire hot spring town is absolutely beautiful. Since it was newly renovated in 2024, there was no musty smell in the room. The staff were professional, polite, and warmly welcoming without being intrusive, and their English was excellent. There's a shuttle service from the hotel to the station, or you can walk there yourself. This hotel is exactly what I imagined a Japanese onsen hotel to be. The hotel's own hot springs are fantastic. The location is truly the best – some hotels are up in the mountains or require a bit of a walk, but Ichii offers direct views of Yubatake. On the first floor, there's also a large souvenir shop with many unique items that aren't available back home. I'd definitely choose to spend a whole day exploring Karuizawa and then stay at Ichii again!
GGuest UserWe arrived early (about 11:00) at the ryokan and were met by a very helpful young lady receptionist who spoke good English. She accepted our luggage, arranged a ground floor room for us (my wife has difficulty climbing stairs) and recommended us where to eat and what to do. The room was clean and sizeable. The bed was comfortable. The ryokan provided a simple buffet breakfast (much to our surprise and delight). It is located just a short distance from the Yubatake and is very convenient. Overall, we are very happy with the ryokan.
CcharrypoRemember to check the bus schedule when you go, as there are only a few buses (around 9 am, 2:30 pm, and 4 pm).
Basically, you'll need to eat all three meals at the hotel. The round trip by bus down the mountain takes about 2 hours.
The hotel doesn't include air conditioning. I went in early October and the temperature was 11 degrees Celsius, which was quite nice. Hiking was comfortable, and the scenery was superb. You can even ski in winter.
WiFi isn't available in every hotel; the one I stayed at, the Forest Trail Inn, didn't have it—it was quite secluded! 👍
77upThe location is a bit far on the top of the mountain. There is snow when driving up there, but the road is still passable. The traditional Japanese tatami is very clean. The room only has a toilet and a washbasin. There is no bathroom. You have to go to the large bathhouse in the lobby to take a shower. This is a bit inconvenient. The biggest problem is that you have to walk about 100 meters out of the hotel to soak in the hot springs. It is cold outside. The road is dark and slippery, so I don’t recommend it if there are elderly people or children. One night, two meals a night, there was a buffet. It was the worst dining hall I had in Japan. I got up at around 8 o’clock in the morning to freshen up and get ready for breakfast, and went to the dining hall. It’s not open. It turns out that it’s over at 9:00. I haven’t tried the hotel and it’s over at 9:00. I can only drive down the mountain to find a place to eat by myself. The place is good and the scenery is beautiful, but I really won’t go there again.
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