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Posted on Apr 12, 2026
Guest User
This hotel is really fantastic! The service was super attentive, the rooms are beautiful and comfortable and the onsens are incredible. I took an early bath in the morning before breakfast and it was so calm, you have two different baths to use. We didn't do dinner, but we had breakfast and it was tasty and abundant. The hotel is perfectly located next to the path that goes to Sainokawara park, but also very close to the center of the village. I truly recommend it
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Price per night from:£84
Posted on Jun 22, 2026
Thai traveler KEverything about our stay at Kusatsu Boun Hotel was perfect. The room appeared to have been very recently renovated—it looked brand new, yet still retained a strong sense of traditional Japanese charm and essence. It was also clean, modern, and very comfortable. The only mild minus point is that the 2 TVs using inside the suites are of the same model and brand thus they share the same remote signal.
The service was outstanding throughout our stay. The staff were consistently friendly, attentive, and welcoming. They also accommodated our limitations and requests with great care, which made us feel truly appreciated.
One of the highlights was the onsen facilities. The hotel offers three spacious public baths sourced from two different hot springs (Nishi-kawara and Bandai), making the bathing experience both unique and relaxing. In addition, our room included a private bath of a very good size, allowing us to enjoy the onsen in complete privacy.
The food was also excellent, adding another highlight to an already wonderful stay.
Overall, an exceptional stay. Highly recommended for anyone visiting Kusatsu.
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Price per night from:£189
Posted on May 6, 2026
kuumi.The hotel was very clean, and the staff were incredibly polite. It was definitely worth the money I paid. I also got to try both types of private open-air baths, and the in-room open-air bath was spacious enough. All the meals were delicious and thoroughly satisfying. My only minor disappointment was that the next course was brought out very quickly, one after another, before I had even finished the previous one. This might have been because we had the 8 PM dinner slot. I'd recommend booking your dinner time early if you can. I wasn't able to choose and only had the 8 PM slot available. Also, I was advised that the earlier breakfast slots were recommended and that other times might not allow me to fully enjoy the meal, but that wasn't the case at all. Everything was fine.
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Price per night from:£173
Posted on Mar 5, 2024
Guest User
This was my first and only stay at a ryokan so I don’t have much to compare it to. I chose this lodging because of the cats and good reviews on the food. The cats were really sweet and I enjoyed playing with them. I have 2 cats of my own so it was really nice. The food was so beautiful and delicious - the mushroom soup at dinner was amazing. I really enjoyed it. The private bath rooms were very convenient and open 24 hrs. I thought the facilities were clean and very pleasant. The location was very close to the central area and a quick walk to all the important sites including the bus station. The only comment I have was in the morning someone was smoking and the smell got ****** into the 2nd floor hallway so maybe more care should be taken to be sure the smoke stays outside. The host was so nice and sweet and I used google translate to ask questions. The matcha madeleines are so tasty I bought a box to take with me.
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Price per night from:£129
Posted on Jan 26, 2026
LilingshuchiThe entire hot spring town is absolutely beautiful. Since it was newly renovated in 2024, there was no musty smell in the room. The staff were professional, polite, and warmly welcoming without being intrusive, and their English was excellent. There's a shuttle service from the hotel to the station, or you can walk there yourself. This hotel is exactly what I imagined a Japanese onsen hotel to be. The hotel's own hot springs are fantastic. The location is truly the best – some hotels are up in the mountains or require a bit of a walk, but Ichii offers direct views of Yubatake. On the first floor, there's also a large souvenir shop with many unique items that aren't available back home. I'd definitely choose to spend a whole day exploring Karuizawa and then stay at Ichii again!
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Price per night from:£254
Posted on Jan 9, 2026
Guest User
You need to wear slippers to get in. The staffs can only speak little english, but they are very kind and polite.
The room is huge, it's like an apartment.
It also has nice snow view from window.
And the location is very close to the main road. It also close to the bus station.
The dinner and breakfast also tasty. Japanese fine dining haha.
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Price per night from:£121
Posted on Jun 8, 2026|Japanese Western Room with Shower booth
Guest User
Overall, the hotel looks clean, but the room was dusty in places. The location is excellent, literally 2 minutes from the city center. The staff are extremely helpful, really great people. Unfortunately, they hardly speak any English. In our opinion, the price of breakfast and dinner doesn't match the quality.
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Price per night from:£154
Posted on Mar 13, 2026|Japanese Standard B (10 Tatam) (Non-smoking)
Haoyundingdangmao
The hotel is quite a walk from the bus center, and the uneven roads make it inconvenient for luggage; taxis are also scarce.
The room is spacious, and the tatami area with heating was very comfortable. It was handy to be able to pick up yukata (robes) for men and women in the lobby.
The service level at the hotel's front desk was generally poor. They didn't even bother with a fake smile, haha 😂. Japanese service is becoming more expensive and the quality is getting worse – a clear sign of decline.
The hot spring pool in the hotel is very small and the facilities are quite old, so don't expect too much.
My favorite part was still the Nishinokawara露天温泉 (outdoor hot spring) outside the hotel. It's 100% natural mountain spring water, so healing! For 800 yen, there are no services, no showers, and you need to bring your own towel. It was totally worth the trip and instantly made up for the round-trip train ticket from Tokyo.
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Price per night from:£107
Posted on Jan 6, 2026|[Non-Smoking]Japanese Room 10 Tatami
Guest UserThe facilities were very clean as they had just been renovated. The buffet had a great variety, and both dinner and breakfast were delicious! The heating in the room was apparently faulty, but I suspect the entire facility might have had issues, as even with the provided heater, some areas were very cold. At dinner, we were seated near the entrance, and it was so incredibly cold that many of the dishes were already cool, which was a real shame. When I went to the onsen in the morning, the changing room was so cold it felt like being outside. I warmed up in the hot spring, but then got cold again in the changing room. Also, there was a lot of hair on the floor near the dryers in the changing room, which was quite unpleasant. I used the onsen three times but never saw any staff cleaning it. There were hair straighteners in addition to dryers, but there were no outlets to plug in my own, which was also disappointing. I hope these issues can be improved.
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Price per night from:£70
Posted on Jan 26, 2026
Anonymous User
This onsen ryokan in Kusatsu has a public bath and rooms with private hot springs. The add-on wagyu beef set was also of good quality. You can also walk to the nearby sister ryokan to use their public bath.
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Price per night from:£109