Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 23, 2025
Albert Alexandre Alexis
As luxurious as one can expect. Beautiful place in a secluded natural environment with lavish service and delicious food. The bath are very well prepared and the staff is extremely kind and attentive.
It is a hard ask but it would be nice to have some western options at breakfast. But of course this is a Japanese traditional inn yet these options would feel even more luxurious.
Some of the decoration feels a bit either dated, kitsch or not being harmonious, I think they need a redesign of the furnitures are it looks more like an assemblage than a harmonious selection of decoration and furnitures. It’s a little on the weird side even sometimes!
But the bedding is exceptional. You will have a great sleep at this stay!
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Price per night from:AED 1,270
Posted on Feb 12, 2026
PockyBackpack
During winter, the road for the last 800 meters before reaching the hotel is closed, and you must walk in. Guests need to park at Okama Onsen first. Before arrival, you are required to inform the hotel of your check-in time so that a staff member can guide you on foot to the property. The staff will help carry your luggage, but if you have many bags, it’s best to inform them in advance.
The highlight of this stay is definitely the walk to the hotel. You walk deep into the forest along towering walls of snow on both sides, and eventually discover the onsen hidden in the woods. It feels truly special and secluded.
The lobby area is not very large, and the number of staff is quite limited, but overall the service was very good. Dinner was served at a counter bar, and the chef was extremely friendly and spoke good English. The receptionist at the lobby, who is from Taiwan, speaks English, Chinese, and Japanese fluently. She explained everything clearly, helped carry our luggage on the way out, and even assisted with clearing snow off our car.
Personally, I found the public onsen area to be a bit disappointing. The floor was icy and slippery, which felt somewhat unsafe. However, the private onsen in the room was excellent — very private, spacious for an in-room bath, with a beautiful view and wonderfully fragrant mineral water.
The room itself was spacious, quiet, and peaceful. Mobile signal does not work inside the hotel, but the hotel provides Wi-Fi, which was stable and fast.
Both breakfast and dinner were very good, and the hotel responded to emails and accommodated our special dietary requests, which we really appreciated.
The only regret was that the snow was extremely deep during our visit, making it hard to fully see and imagine the surrounding scenery.
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Price per night from:AED 1,327
Posted on Feb 12, 2025
Guest User
When I checked in, the whole space echoed the single sound of the tuner tuning the piano. Sure enough, the evening was a concert once a month.
We enjoyed the night with other guests.
The Japanese drama is not deceiving me, this is what happens in life.
Breakfast is a Japanese set meal, self-grown, pickled, pickled side dishes with rice balls (Akita rice is really delicious)
Dinner is different every night. Surprise from the previous dish.
Together, together, together, together, even dessert ice cream is homemade (Akita people are really capable of hands-on) cost-effective to be touching
Last night, I opened the door and played the movie. The familiar sound of the film was the king of the circus!
It was snowing so heavily that it was a life moment.
I have always said that I am going back to Akita's hometown for the past year. It was just a joke because living here has become so figurative.
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Price per night from:AED 353
Posted on Oct 13, 2024
SilverGecko
From the moment we walked in the door to the morning we left we were made to feel completely at home and welcomed like old friends. Everything was so beautifully presented and we slept so well. Receiving tickets to the local Onsen was a lovely surprise. If you decide to only do the breakfast plan we highly recommend making reservations for dinner in local restaurants asap after you arrive as they fill up very quickly. Breakfast at the hotel restaurant was attention to detail in presentation and completely delicious 😋. Highly recommended and would definitely love to stay again in a different season to see everything in a different light.
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Price per night from:AED 564
Posted on Oct 13, 2024
Guest UserThis hot spring hotel is in a very good location, right by the lake. The owner gave us a room with a beautiful view of the lake. The hotel is quite decent, the facilities are not new, but they are very clean. The service is also very satisfactory, but it cannot be said to be very exquisite in details. The entrance to the room is relatively narrow, making it difficult to place suitcases. The hot spring is very good and very comfortable. Dinner was okay, but breakfast was a bit basic. I rode around Lake Tazawa for a week and found several hot spring hotels that were out of operation. It is probably due to the impact of the epidemic in the past few years, which has led to a reduction in market supply, while demand continues to recover. Therefore, it is obvious that the price of hot spring hotels in Japan is now higher than before the epidemic. It is at least twice as expensive, but the service quality is slightly lower than before the epidemic.
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Price per night from:AED 295
Posted on Jan 4, 2026
Guest User
Although the hotel's decor is dated, the facilities are well-maintained and have everything a traditional onsen ryokan (hot spring inn) should have, and the equipment isn't outdated. The onsen has both indoor and outdoor sections, but in winter the outdoor temperature isn't high enough, so only the indoor onsen is available. The onsen has white floating debris and smells of sulfur, just like the Kaniba Onsen (crab farm) 😂. The hotel is family-run, but the owners haven't neglected service despite its age; on the contrary, you can feel their efforts to provide guests with the best and most up-to-date amenities in many details. I've been to many onsen ryokans in Japan, and while the facilities aren't as modern as some, they're comparable to established ones. Most importantly, I felt a strong sense of hospitality, which was very touching. I would definitely come back if I have the chance.
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Price per night from:AED 278
Posted on Sep 6, 2024
Guest User
If you have time to go to Tianze Lake, it is recommended to choose this one. The location is right by the lake. The windows of the lake room are very large. You can see the whole lake view and enter the eye. Don't want the beauty. It is just that the traffic is slightly inconvenient and you need to take the round-the-hu bus at Tamako JR Station to get there, but the beauty of the lake view can offset all the inconvenience. The French cuisine for dinner is very delicious and exquisite.
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Price per night from:AED 529
Posted on Aug 6, 2025
dreamcatcher68
The room can put up to four floors. The area is still very good. The wet and dry separation. The hot spring is separated by men and women. You can also come to the room at night. The room is also very clean.
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Price per night from:AED 198
Posted on Dec 29, 2022
Mak
The hotel is new and clean. Although the room is small and there is no breakfast restaurant, the service staff are enthusiastic and friendly.
The location is excellent, in the center of Kakunodate, near Samurai House, Hinoki Uchigawa and local specialty restaurants. It was a pleasant stay experience!
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Price per night from:AED 218
Posted on Nov 26, 2023|Twin Room
Guest User
Simple accommodation, not very cost-effective, and the lady boss is pretty nice.
But maybe I have a not-so-friendly dog. The smell of dog hits my nostrils as soon as I walk in, which is a bit unbearable. Now they no longer give hot spring coupons, but the store has built a simple shower room themselves. You still have to walk outside the house. It is very dark and inconvenient, and there is no place to put clothes.
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Price per night from:AED 102