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9.0/10
Great
Yyimassistant teamVery recommended, the host is very helpful. There is breakfast and dinner similar to fine dining, delicious food every meal. The room is clean with an onsen as well. And the atmosphere is very good If you come back around here Will stay here again If you come a month with snow, it should be very good.
GGuest UserA newly built modern hotel that comes with a private onsen in your balcony. Dinner with fusion which is not the usual for ryokan stays. You get to choose between Japanese or Western cuisine which we opt for Japanese and it was delicious! it's just a 6mins walk down to the Supermarket. Will definitely come back some day again!
GGuest UserIt's a bathing place, but there is no shower room in the room, so you have to go to the public bath to take a bath. The service is also average, it seems polite, but the corridor is carpeted, and no one is willing to help you with your luggage when you check out, so you can only pull a suitcase cart back to the room to take your luggage.
ชชญาดาพาเที่ยวIf you're a foreigner, a translation tool is essential because the staff don't speak English, or their accent was hard for us to understand. When we couldn't communicate, they seemed annoyed (90% of the staff didn't smile at us). There was an older staff member who was friendly, especially the one handling ski activity bookings. 🤬🤬 Absolutely terrible.
The food was mediocre, not much variety or taste.
The room was clean, and the onsen bathroom with amenities was excellent.
In summary, due to poor communication and the staff's lack of enthusiasm in recommending snow activities, my trip ended in tears 😭😭. I had planned to do many snow activities, but instead, I just walked around, built snowmen, and rolled in the snow.
I won't be coming back here next trip. I'll look for a hotel that's more welcoming to Thais.
GGuest UserOur visit to this hotel was perfectly adequate. The traditional setting provided a nice sense of atmosphere, and the check-in process was smooth and efficient.
The onsen facilities themselves were clean and relaxing, meeting our expectations for a hot spring experience. Our room was spacious, but the amenities felt a little dated and could use some refreshment. Dinner and breakfast were included, offering a standard array of Japanese cuisine that was palatable, though not exceptional. The staff were polite. Overall, it's a safe and decent choice if you're looking for a no-frills, standard onsen hotel experience.
BBenSo many little things that make this hotel much better than anything else. The way they show you to your room, the way they put your shoes away and bring them back on your departure date, the way dinner and breakfast is waiting for you at your own private table, the way they let couples share an onsen during quiet hours. My point is - you will feel like a VIP here. The staff and always there, taking care of you in subtle ways, but you never feel watched or intruded on. This kind of invisible service - maybe hard for westerners to understand, but it is excellent. You will feel like you are really being understand and looked after. Highly recommend. Best hotel service I've had in japan in 2 years of living here. Highly recommended.
GGuest UserThe three-person room feels new, and the equipment will be more new than the room.
The guests who feel that they are basically coming to the private lake view hot spring on the top floor, or the reason for the cold wave. There are almost no people using the two large baths, and several times they are private. Although the three-story large bathing area has open air, in fact, the large bathing area on the first floor also has open-air hot springs.
It really has a special flavor to soak in hot springs in the snow.
AAnonymous UserThe quaint homestay was rebuilt, the facilities were old and simple, but as a hotel, there were some and clean. The administrator and cleaner is an elderly and kind woman. Although the language is not spoken, she smiles politely.
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