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9.3/10
Great
NNalaka WarnakulaClean big rooms. Standard marriot hotel room service. Buffet has a good spread but no variation across days. So you might get bored of it after the 2nd or third stay. No dental kit was given due to govt rules, ao bring your own.
RRongrongxueqiubaobaoThe room was nice and spacious, and there's a street with bars and BBQ joints nearby. However, the hotel's entrance was incredibly hard to find; I had to circle around three or four times just to locate it after work. The front desk staff consistently wore black masks, making them seem as if they didn't want to be seen, which I found quite strange. Furthermore, the KTV (karaoke bar) just one street away employs 'princesses' (hostesses). Had I known this beforehand, I wouldn't have booked here. As a woman, I felt a bit unsafe walking on that street. I strongly advise female business travelers, especially those in China, to avoid booking accommodations on this street behind City Hall.
AAnonymous UserWonderful hotel. The location is very convenient — right by the metro, making it easy to get to the university. Housekeeping was done daily upon request, and the bed linen was changed with each cleaning. I was pleasantly surprised by the Russian-speaking staff, which was completely unexpected in South Korea. The receptionist only spoke Korean, but with the help of a translator, we always quickly resolved our issues. Thank you very much.
SSparklee14The room was clean with basic amenities. Housekeeping however was almost nonexistent for our 10 day stay. Someone came once in a while to empty the trash bins but the sheets were never swapped out nor the floors ever cleaned. All communication was done via text messages. I called the number on the booking confirmation and got a text almost immediately asking me to text any questions.
My biggest problem I had however was the fact that episode does not have en elevator. I was put on the 4th floor and hauling up my huge check in luggage’s were no joke and hauling back down on check out day nearly broke my back.
All in all, episode stay is located in a quiet alley with a CU located just steps away for store runs.
If you need to take public transportation, the bus stop is close by. If you travel with a lot of baggage, pray that you get a room on the 1st floor.
GGuest UserI was very satisfied with the room. Also, the service was really good. The owner or manager even came out to Rodeo Road to escort me to the hotel because I couldn't find it.
SSolo AceI ended up arriving early and was willing to wait for my room to be ready, but my room was ready, and I was able to go in. Everything was very clean, and the service was top-notch. It was pretty easy to get around and not too bad if you had to take a taxi. The area wasn't noisy. There were plenty of places to eat, including a healthy sandwich shop around the corner. I wish I could remember the name, but the ingredients were fresh, and there was English available, so no guessing. The place is like a Salady, but for sandwiches. Anyway, I had a great stay and would definitely stay there again.
SSolo AceI have been coming to this hotel for a little over a year, and I never had any problems until they started making changes. I understand charging for basic amenities, but can you at least put a bar of soap in the bathroom for handwashing. I also didn't have the nice LG clothes closet that refreshes your clothes. I wasn’t able to freshen my jacket, and the mattress is also harder. They did install a bigger TV and added better TV remote directions in English with a channel listing. But what did it for me was during the checkout. In the past, when I had a lot of bags to carry to the KTX or Bus Terminal, they always were helpful in calling me a taxi. I asked like I normally do, and not only was I denied, but I was also waved off as if he couldn't be bothered. I tried to tell him that I was going to the KTX, but he kept saying airport taxi across the street. Due to frustration and time constraints, I left. I didn't want to miss my train. I will definitely patron another hotel after this. Disappointed.
마마뽜두부러버I asked for cleaning because it was a continuous night, but when I came in, there was no cleaning at all. ㅠㅠㅜㅜ
One of the two days in a row is very kind and the other is very unfriendly ㅋㅋㅋㅋ
Bedding is fluffy and good. There are 3 waters. Good 👍🏻
GGuest UserWe had a wonderful time. From the moment we arrived until we left, Manager Lee was kind and helpful, from calling taxis to finding information for attractions and knowing where to eat. He even gave us his number if we needed his help while we were out.
The room was spacious, clean, and comfortable. Very nice bathroom too.
We ordered breakfast as part of our reservation, and in the morning, it was delivered to our room. It was from a local bakery, Paris Baguette. Very filling and satisfying.
When we come back to Suwon, we will definitely stay at Hotel Insta again.
이 부장님, 고맙습니다. 정말 잘 했어요. 😊
GGuest UserWow this was really bad. It smelled of smoke and wasn't clean at all. I had to use bleach to clean the entire bathroom because of strange dried substances on the wall. The surrounding area of the hotel is horrific with vomit from drunks all over the pavement and as you walk into the hotel entrance. It's disgusting. That alone prevents you from even walking inside.
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