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9.3/10
Great
AAnonymous UserThe place was very clean, and there were plenty of dining options nearby. However, the lighting in the room was a bit too dim. Breakfast wasn't included with my online reservation and was an additional charge, but we found it more economical to buy breakfast from outside.
GGuest User1. The room is very clean and comfortable.
2. It is located in a community area with restaurants and convenience stores nearby.
3. The hotel is surrounded by main roads on several sides, but the rooms are well soundproofed.
4. The reception staff are cheerful, friendly, and always ready to help during their working hours. This was my first time staying here, so I asked for their assistance quite a lot until checkout.
5. If you plan to visit tourist attractions, you will need to take a bus for about 25–30 minutes to reach Hwaseong Fortress or Starfield Library. However, if you have a car, this hotel is definitely a great and worthwhile choice.
Thank you so much the hotel staff
GGuest UserFantastic service, focused on the customer experience. Elevator parking was on point, and my car was delivered promptly.
Small incident was taken car of by staff immigration with great care. The staff, was able to contact my insurance company. They understood my situation as I don't speak much Korean and they were able to understand English and exactly what I need done. The front desk team did a great job.
I can not thank you enough for care and promptness of service provided.
GGuest UserI had to make a reservation in a hurry because I had a business trip in front of Suwon City Hall, but the facilities were clean, the TV was big, the air conditioning was cool, and it was quiet, so I slept comfortably!
AAndiswaAThe locations was great 😊, there’s a chilled street for those who like peace where the hotel is located and there are busy streets for those who like to party and it’s a walking distance. The hotel is like 7 minutes walk away from the train station which made traveling very easy. There are a lot of activities to do in Suwon . The hotel is clean and I loved the check out at 12:00 . The check in was a bit late 16:00 but it was no bother since we wanted to explore the city anyways. The service was great and there was someone who spoke a bit of English at the check in counter which is good for foreigners 💃🏽❤️
GGuest UserThe price is unbeatable, and the location as well. The Hotel seems to be in the middle of restoration works, and it is quite messy and dirty in the common areas and floors, bur if you need a place to sleep in the centre, that's just perfect.
The garage got full, so I had parked outside and asked the receptionist if I could leave the car there, which he confirmed, by taking my licence plate number. Then when I came back after 22.00 the car was gone. Luckily the next receptionist helped me to get a taxi and go to get the car back. The fine was very reasonable. And the next night the garage was full again, but this time I went to the public garage instead.
GGuest UserIt is quite hidden to find it. As there aren't many parking spaces, you need to go to the reception and he's even going to park your car where a cone is reserving the parking space for the Malu Hotel after you check-in. The bed was a bit bouncy but okay, as I didn't slept much. You can hear people talking in the corridor through the door. There was a small kitchen with a kettle and microwave. A fridge and tiny freezer in it, with bottles of water. The shower head handle was cracked so the water was leaking from there too, but I had a nice hot shower with a big towel since a long time.
SSojo BrileyYeah, this hotel was interesting. It looked like the pictures provided but, it wasn't as clean. It's could stand to have an update in furniture. I truly loved the bed though, softest one I've been in since I've been traveling around korea for the past year. It's decent if you want to just go out with friends but it gives *** motel vibes so I would never bring someone I'm dating there. All and all it's not bad but it's a going out to get drunk and just need a place to lay your head kind of place.
AAnonymous UserConvenient transportation, not far from the subway station
Facilities: No sockets at the bedside, only two sockets connected to the TV and water heater are powered, fortunately my friend brought a socket
The table is broken, it is recommended to replace it
Hygiene: The hygiene is actually a bit poor, hope to correct it
There are stains on the toilet and hair on the bedside
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