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8.5/10
Very Good
GGuest UserThe accommodation was modern, immaculately clean, and provided a high level of comfort. The cleaning staff excelled, delivering service that surpassed expectations. Overall, the experience was positive. However, it would have been beneficial to be informed in advance that the check-in office is located offsite, requiring approximately a 4 minute drive from the main premises. This information would have streamlined the arrival process.
GGuest UserBreakfast is not delicious, do not have breakfast, there are ants and bugs in the room, friends in the same group have been bitten, must pay attention, the room layout is OK, the cleaning is also clean, the front desk brother is very handsome, the service attitude is also very good
GGuest UserHygate Motel offers a quiet and clean environment that made for a comfortable stay. The room was spacious and well-maintained, with all the basic amenities conveniently provided. The bed was especially comfortable, and the location was close to shops and cafes. There was also ample parking space, which made everything more convenient. Overall, a highly satisfying experience for the price.
GGuest UserThe hotel is about 2.5km from the Hamilton train station. We took a taxi from the train station, and the driver charged us NZD25. My booking confirmation said that the check out time was 11:00, but the hotel insisted it should be 10:00 which is fine. The booking confirmation clearly say that breakfast was free, but the hotel tried to charge 13 pp. Hamilton is a nice place which is close to Waitomo and Hobbiton.
GGuest UserWhen l arrived at the Motel l found out that when l was doing the booking l should have taken note that there is no reception on site.When l rang the purported site the call was not a friendly one.I took an uber to collect the keys .And soon as l opened the door to my room which was room 9 l was discombobulated.It appeared no house keeping had been done prior to my moving in.The bins were all full of rubbish.The bedding had not been changed .Two McDonald’s empty drinks by the sink area.Two cups and a spoon in the sink see photos.I was then moved to room 7 which appeared to be clean but that inconvenience made me enraged😡
GGuest UserFacilities are all good and decent. Management staff were helpful with checkin process which is complex.
Motel itself doesnt have its own reception but checkin is at different motel which is 2-3 minutes away. The only disappointment we had in our stay was the cleaners turned up well before 10 am, knocked on door and straight away entered into room while we were in there to question when are we leaving. Very disappointed with this approach of cleaning staff and they should not walk into room at all without consent. Management needs to set some expectations with cleaners. Apart from that all good.
Ffemaleeeeestayed here because its essentially the only backpackers in hamilton.. The place really lacks privacy - there's no separation curtains on the beds in the room so feels very open, no separated bathroom- all in the same room, but at least the toilets have gendered signs on the doors.. would prefer more separation since the men's and women's are all next to eachother. Owner and/or cleaners would come into the rooms without knocking. My bed had the AC directly above it and it was kept on all night, quite drafty. Had a decent kitchen and community area, and good location though.
GGuest UserMy stay at Alcamo Motel was overall pleasant. The staff were friendly and the check-in and check-out process was smooth. The location is convenient, close to the city center of Hamilton, with plenty of parking available. However, the facilities felt a bit outdated, which was slightly disappointing. With some renovations, this place could definitely attract even more guests. Overall, a decent stay for the price.
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