Bang Lamung Hotels with Parking

I recently stayed at Arbour Hotel and Residence Pattaya for my birthday trip and had a fantastic overall experience! The hotel is very nice with top-notch amenities, including convenient free valet parking and a delicious breakfast spread. The staff added such thoughtful touches for my birthday, surprising me with a complimentary cake and cute animal figures made out of towels. The only hiccup during our stay was with the hot water, which was only working properly on my second day. When the issue happened around midnight, the staff let us use a nearby checked-out room just so we could take a shower. While moving between rooms late at night was pretty inconvenient, I really appreciated their effort, they dispatched an engineer immediately to work on the issue, even though it couldn't be fixed that night. On top of that, they left us a heartfelt written apology letter and sent a fresh fruit platter to our room, which showed how much they care about their guests. Despite the minor hot water issue, the outstanding customer service made it a memorable stay. I thoroughly enjoyed my time here and will definitely stay at Arbour again next time I'm in Pattaya!

The check-in process took far too long. We waited for more than 30 minutes in total—over 20 minutes just to reach the counter, followed by another 10 minutes to complete the check-in. There were simply too many procedures involved, including having to print documents. I hope the hotel can streamline the process, as it was clear that the staff were doing their best. Out of all the hotels I’ve stayed at, this was the longest check-in experience I’ve ever had. It’s disappointing to encounter this at a five-star hotel, especially having to stand and wait for such a long time. That said, the swimming pool and water park were excellent, and the room itself was very nice. Overall, the hotel is good. However, the bathroom floor was not cleaned thoroughly. Since many guests likely return from the water park, the floor felt slightly greasy. In addition, one of the two bathrobes had damp sleeves and was not replaced. It seemed like it might have been left over from the previous guest, as even the sleeves were not arranged properly when it was hung up. That was particularly disappointing. The breakfast selection was fairly limited, and there were not enough tables. If you come down around 9:00 a.m., you may have to wait for a table. However, the hotel does inform guests about this in advance, so I found it understandable. Overall, I had a good stay. My favorite benefit was the late check-out option. However, the issues I mentioned above were disappointing, especially considering this is a five-star hotel.

First time staying here. The environment is very comfortable, perfect for a vacation. A slight inconvenience is that the place is quite large, so getting around requires the hotel's golf cart to go from the lobby to the room. The staff are very friendly, and the hotel's swimming pool is also very comfortable. The kids had a lot of fun. Breakfast was excellent! 👍🏻 It's very suitable for families with children. Also, this time we were arranged in a Yellow Sapphire room, which has a jacuzzi. Next time I might try a different room that has direct pool access. 😆

I only stayed for the last night. I felt like the hotel itself had so many facilities that you could spend a lot of time there. I think I could have really enjoyed it with two nights. The pool, in particular, was great with a lazy river and slides. They even lent out large towels, and you can access the beach directly from the pool area, making it perfect for water activities. The breakfast buffet was also delicious and satisfying. All the hotel staff were kind and provided excellent service. Terminal 21 Pattaya, where the night market is held, is about a 15-20 minute walk or a short drive away. Right next to the convenience store just outside the hotel, there were a few street food stalls. One of the Thai restaurants there was incredibly delicious and highly recommended. It was one of the best Thai meals I've had, so definitely give it a try if you get the chance.

This must be my third time at this hotel. I'm not sure if it's due to cost-cutting, but now they only provide one room key. A year ago, even when I was alone, I received two cards. However, the hotel's service is still excellent; any issue you have will be resolved immediately. The hotel is located right next to the Pattaya Immigration Office, making it easy to find. It's also close to the beach and the night market, and a new McDonald's has opened nearby, so the amenities are great.

I stay here every single time I am in Pattaya. The deluxe rooms and suites have ultra-comfortable king beds, relaxing bathtubs, and spacious balconies overlooking the pool. Daily housekeeping is top-notch. Plus, the location is unbeatable, and low-season rates are excellen t. curtains block out the light perfectly. While the rooms have a stove, no pots or frying pans are provided, so you will need to bring your own if you plan to cook. There is also no washer or laundry service on-site and smart TV. Breakfast runs until 10:00 AM, which feels a bit early and there are rarely any fish. 🐜Tiny ants are present in all rooms ✔️Do not leave any trash, dirty dishes, or food on the table, especially overnight. While there are no cockroaches in the units, I guarantee they will show up if you leave any waste out. although the unit had a king bed and a single bed for three people, it only had one bedside table. We had to move the room's only chair between the beds just to have a place to put things.

The hotel's location is great, and the room is bright and clean, but there's a strong drain smell. It's convenient having a 7-Eleven and Best Mart right next to the hotel. Also, with Siam Commercial Bank right beside it, it should be handy for those who use Woori Bank. I stayed on the second floor, so I'm not sure if the drain smell is an issue on higher floors. Because of the drain smell, I'd probably think twice about staying here again.

The hotel is large and spacious, with a lush, shady environment. The rooms are exceptionally clean. The staff are all very friendly and welcoming, and the service is excellent. The air conditioning in our room was a bit noisy, but when we informed the staff, they fixed it immediately. The swimming pool is huge, and the kids absolutely loved it!

The room was decent, and the cleanliness was good, pretty much as others have mentioned – a bit old-fashioned. However, the unbeatable ocean view from the balcony made up for everything. Facilities: Good, all complete, with a bathtub and shower. Environment: Absolutely fantastic. Service: Average. The shower gel ran out and wasn't refilled promptly. I had to go to the front desk to get more myself, as no one brought it to the room. The upside is how incredibly close it is to the sea.

The hotel may need to improve its advertising and provide more accurate information. I went to the 7th floor, but unfortunately it was not accessible because it had been completely damaged by a fire. The swimming pool was also disappointing. There were no towels available, and if you asked for one, you had to pay extra. Overall, the hotel was not bad, but it definitely needs more work and improvement.