Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
57 reviews
8.5/10
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9.5/10
Amazing
GGuest UserAn amazing experience. They treated me like one of the family. This is a family run hotel. Jusuf, the man of the family and his wife Perihan were the sweetest people minding me and helping me with anything they could. I feel in love with their kids.
The room is actually a whole appartment! 😍 Huge! A very large bed in a very spacious room, with an extra bed. Really confortable mattress, with a very important thing for me: a mattress protector! Believe it or not, not all hotels have this important hygienic facility.
The bathroom is also very spacious. I did not use the kitchen area, however there is one
It is a very peaceful and quiet place. You only hear the birds and dogs at times.
Pamukkale travertines are 5 mins by walk from Titanic hotel.😍😍😍
Jusuf's friend: Junior, has a balloon and other tours agency. They arranged all my schedule. I recommend anyone reading this to organise their trip with him. The agency name is Metro.
Overall, it was a 5 star experience for me. I will come back to them if I ever have the opportunity. Their hospitality made the difference.
LLet’s Go Solo!The perfect place to stay if going to Pamukkale Terraces and Hieroplois. Owners are amazing and attentive. Extremely helpful with getting the buses and advising on best way to explore Pamukkale. Also great food/restaurant suggestions.
Rooms are big and comfortable with all the amenities you could need. Breakfast was delicious and outside in the garden which added to the feel of relaxation and holiday.
Would definitely come back here
Rrogerk19This hotel is a gem, located near the famous travertines of Pamukkale and within walking distance to the ancient city of Hierapolis.
The host, Ahmet, is very helpful and ensures your stay is comfortable. They also serve a fantastic, traditional Turkish breakfast.
Bu otel, Pamukkale'nin ünlü travertenlerinin yakınında ve Hierapolis antik kentine yürüme mesafesinde bulunan bir mücevherdir.
Ev sahibi Ahmet çok yardımseverdir ve konaklamanızın konforlu olmasını sağlar. Ayrıca harika, geleneksel bir Türk kahvaltısı da servis ederler.
XxiaocongThis was the best hotel I stayed in during my 10-day trip to Turkey. The decor and management were somewhat chain-style. It was incredibly comfortable, even with the morning chanting. The price was reasonable, and the shower was incredibly refreshing and powerful, like taking a bath in a spa. The room looked exactly like the pictures. I forgot to take a picture.
The staff was also very friendly. The included Mediterranean breakfast was very good and healthy.
The temple and Pamukkale are located together. I recommend driving to the temple visitor center. Parking for cars is 120 lira. Visit the temple first, then Pamukkale and enjoy a foot bath. The entrance fee is 30 euros.
YYuen Ting MoniqueAll the staffs are extremely friendly and i cannot find any hospitality like this good anywhere else. There are always warm welcome tea and sweets, all served free of charge, they will assist you for booking any activities or arrange any transportation if needed. Special thanks to Mel for assisting me all the journey and all the kind offers. I had been to many 5 stars hotels and no place like here. The view is incredibly amazing and the room is clean with beautiful view. Location is convenient, walk within 8mins, there are restaurants and market, also the tourist spots is next to it. White heaven is the best hotel i've ever been, not just compare in Turkey but all around the world. Thanks again for the unforgettable expedience and memory! Of anyone looking for hotel in Pamukkale, you will never regret choosing White Heaven.
RRchiI would recommend this hotel to anyone coming to Pamukkale. The rooms are very clean. Especially the bathroom. It has an outdoor pool and is very clean. This hotel is very close to the entrance to the Pamukkale park. Just walk for 3 minutes. There are many small shops and restaurants around, so if you need something, you can go out and get it. I would like to thank the staff for being very friendly.
DDonovan_ldidn’t know I had booked for 1 adult but had 2 of us. The room could fit 4 people, but the guy still insisted on charging extra for the one person So if one person can pay $90 for a room that can fit 4 people, then for 2 people I must top up additional $50? Doesn’t make sense. Anyway the thermal pools are dirty, yellowish, you can feel the sand at the bottom. The handlebar to the steps are broken. Maybe I am comparing with my experience in Japan so this definitely doesn’t match up.
DDivya24Very decent hotel and close to the Pammukale cotton candy. Every room has a private balcony. Complementary breakfast is good. There's a swimming pool that's well maintained. Late check ins were easy and comfortable. Can see hot air balloons flying just from the room balcony. Recommend stay.
SSebastianThe staff/owners are very reserved and not particularly friendly, which may be due to the culture. However, all services are very obliging and excellent. For example, abandoned rooms were cleaned well before the agreed time so that waiting guests could check in as early as possible. As far as I could see, all rooms on the ground floor had chairs and tables on the terrace or balcony so that I could also sit outside the door. This meant that I could also work comfortably on my laptop in the sun with the good and stable WIFI. I particularly liked the very hot shower, which always smelled somehow fresh (thanks for that), extra shampoo and shower gel, air conditioning and not to forget even a pool. All things that I don't necessarily expect in this price range. Within walking distance of the only attraction in Pamukkale, the hotel is perfect. I would spend my three days there again at any time.
GGuest UserWould you like my honest opinion?
My first negative impression was upon checking in at the front desk. The manager was very surprised that we had arrived with our pet, a 3 kg Yorkshire Terrier. He spent a long time on the phone and was very unhappy when he was told over the phone that we could check in with our pet. However, both the hotel's website and trip.com state that pets are allowed! I specifically chose this hotel! I don't understand how the receptionist could be unaware of such important information and make guests worry. (After all, if he hadn't allowed us to check in, we would have had to find a new hotel immediately!)
Second, we booked twin rooms—that means there should be a door between the rooms, not two standard rooms next to each other!
Third, I can say about the food—it's available, it's safe, and it's delicious—but that's debatable. For breakfast, you can have an omelet or scrambled eggs prepared by a sous-vide. Fourth, I was surprised by the tea in the lobby, where a sign in three languages stated that tea was paid for, but no one paid for it—what's the point of that sign?!
The beds are quite comfortable, but the mattress is a bit hard for my taste, and the beds are narrow.
We were given attic rooms, and at 173 cm tall, I kept brushing the ceiling when approaching the bed.
I also arrived in a Tesla, which also influenced my choice of hotel. As a result, there was only one very slow charger, and there was a queue for it. I ended up charging at a neighboring hotel, which has four fast chargers and two slow ones. Overall, it's bearable for two days, but for me, five stars is too much for this hotel; four stars is the maximum.
And there's practically no parking at the hotel; all cars park on the street in front of the hotel.
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