Burbank Hotels with Parking

Firsts day we got there was good. Second day try and check another night the girl that helped us did not even try to help out. Said she couldn’t find out booking told her it was in there system she keep saying no it wasn’t with attitude. So I had to book another day all over again. And I asked her again are u sure I’m not in there they did it the day before told me no. She knew what she was doing. So when i booked my room again told her there it’s done. Then she tells o I found it No apology no nothing. After I just got done booking my room. Very disappointed with her service bad part I didn’t get her name

The overall experience of staying at the motel this time was good. Although the room was simple, it was very clean and had all the basic facilities. The bed is quite comfortable, suitable for a short stay or a rest on the road. The hotel is conveniently located, close to the highway, and there are some restaurants and gas stations around, making it very suitable for self-driving travelers. The service staff is friendly and the check-in process is quick. Although there are no additional facilities or catering services, it is very cost-effective at this price and is a practical and economical choice.

The new manager Robert is great. Looks like they’re getting more staff and so far they’ve been great. Used to have a big issue with one of the girls but I’m glad there are other employees now

Great location for the nearby universal studios. I unfortunately did have an administrative issue at check in which took around 45 minutes to resolve before the hotel issued my room key — the attendant did apologise and said this “never happens”, however it was unfortunate given we had arrived after midnight following a lot of driving. Other than that, it was a fine hotel.

Everything was very good,except it doesn’t have a airport transport and this was the reason I booked this hotel. Being that it’s so close to the airport you would think it would have at lease one or two trips to the airport.