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9.2/10
Great
GGuest UserWe were in town for the weekend. When we checked in, a sweet girl named Olivia helped us and she was super friendly and helpful. On our second night, someone on our hall was playing loud music and yelling up and down the hall at 2:30 in the morning. My husband called the front desk to let them know. They said they’d send security right up and within 2 minutes we heard “Security”. We were very pleased with how things turned out. We stay there again.
GGuest UserAfter a 10 hrs drive, I got to the hotel around 10 pm to be told that my reservation was canceled and I was called which is a lie. When I asked about the phone # they called it was not mine?? I was told by a rude front desk nothing to be done...
No night shift MOD was available.
After, a call to the awesome Trip.com customer service & the Hilton Hq. my reservation was, all of the sudden, honored.
I love Home2 suites 'cause of their pet policy, amenities... but this location I will never stay at this location.
GGuest UserThe lobby is beautiful. Check in was quick and easy. There is a $50 deposit for any damages that is returned to you after check out (3-4 business days). We arrived during their happy hour. Each adult got 2 free drinks and complementary snacks. The rooms were comfortable and spacious. The shower was nice and big and had plenty of hot water.But there wasn't much water pressure. The beds were comfortable and the room was very clean. The indoor pool was warm and very spacious. They have a kitchen here and the food was pretty good compared to the pricing. The breakfast was amazing.There were many different options for you to choose from, including a fresh omelet stand. I would definitely stay here again for business and pleasure.
HHelen WigginsI absolutely loved this hotel! We stayed in this hotel on our way out of town & were pleasantly surprised!! The staff was amazing, the hotel was clean, great location!! ☺️
袁袁We drove through Charlotte, only stayed here for one night, and we had to hurry, so we chose this hotel on the side of the road. From this perspective, her location is very good, just a few minutes up and down the highway. Nothing else is special. This hotel is like a domestic chain store.
KKrizza Mae Reiszl RuizI arrived at the hotel from the airport late at midnight. The hotel is quite large, but they only have two elevators, and my room is located very far from them. I had to walk a long distance while carrying my luggage to reach my room. Once I got there, the room key didn’t work, so I had to go back downstairs with my bags to inform the front desk.
A staff member came up to provide me with a manual key, as he could not open the door himself. I asked him for a new room key because I wanted to go downstairs to find something to eat, as I hadn’t had dinner yet. He mentioned he would return shortly with another key, but I felt uneasy being alone in the room, especially since it seemed like not many guests were staying at the hotel.
CCeddersGreat and clean rooms.
Big rooms.
Bed big and comfortable.
Everything that is needed is in there.
Close to the airport.
Have a shuttle to the airport.
TTheTravelingWitchWasn’t all that great but you get what you pay for hallways and stairwells smelled weird elevator wasn’t working and people in lobby have horrible attitudes
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